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Dal Vostro Hotel & Spa

4.0 star property

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Photo gallery for Dal Vostro Hotel & Spa

Front of property
Dalvostro Suite | Terrace/patio
Exterior
Executive Room, Balcony
Daily buffet breakfast (VND 350000 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Parking included
  • Room service

Explore the area

Map
12 Bao Khanh, Hoan Kiem, Hanoi
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Hang Gai Street
    ‪4 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Classic Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Dalvostro Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Dalvostro Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Room

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Executive Room, Balcony

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Junior Suite

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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Room

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  • Air conditioning
4.7 out of 5, Exceptional, (1002)
The price is €83
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About this property

Dal Vostro Hotel & Spa

Lakefront Hanoi hotel in Old Quarter with free parking
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a sauna, a coffee shop/cafe, and coffee/tea in a common area.
Dal Vostro Hotel & Spa offers 40 air-conditioned accommodations with washers/dryers and minibars. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Dal Vostro Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Steps from Hoan Kiem Lake and 6 minutes by foot from Thang Long Water Puppet Theatre
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. A sauna, spa services, and a terrace are also featured at the business-friendly Dal Vostro Hotel & Spa. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Free self parking is available.

This 4-star Hanoi hotel is smoke free.

The hotel hosts a free manager's reception daily.
Dal Vostro Hotel & Spa has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Return train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 350000 for adults and VND 150000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Sauna
  • Spa services

Family friendly

  • Children's toys
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • Lift

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • TV channels
  • First-run films
  • Netflix
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dal Vostro Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 550000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 350000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 500000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: VND 550000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, access to the public bathing facility, and high chair
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Dal Vostro Hotel & Spa offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dal Vostro Hotel Hanoi
Dal Vostro Hotel
Dal Vostro Hanoi
Dal Vostro
Dal Vostro Hotel Spa
Dal Vostro Hotel & Spa Hotel
Dal Vostro Hotel & Spa Hanoi
Dal Vostro Hotel & Spa Hotel Hanoi

Dal Vostro Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 308 reviews
Rating 8 - Good. 88 out of 308 reviews
Rating 6 - Okay. 16 out of 308 reviews
Rating 4 - Poor. 4 out of 308 reviews
Rating 2 - Terrible. 6 out of 308 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keith Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in a great location with lots of shops, cafes and restaurants nearby. The staff were friendly and very welcoming. The breakfast buffet had many options and the food was good. The room was clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as home … enjoyed my stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Oded, Glen Iris

Travelled with family
Liked: Cleanliness, staff & service
Dal Vostro Hotel doesn't really deserve the five stars I gave it given that we had several problems with the room. The staff however was excellent and did their best to make things right - I can't ask anything more. An example is the fridged in both our rooms didn't work. I was told that that was a known issue; that the fridges are largely there to keep dust off the minibar items. Someone though came by a short while later carrying a replacement fridge. It didn't keep anything cold, but did bring it a couple degrees below room temperature. The rooms were clean and comfortable. The hotel has a great location. And again the staff were always keen to help.
Stayed 1 night in Dec 2023

10/10 Excellent

Khanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and excellent staffs.
Stayed 1 night in Dec 2023

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, great location.
Great location near lake in old town. Friendly helpful staff. Near to some of hanois best restaurants.
Stayed 3 nights in Dec 2023

10/10 Excellent

Linda

Travelled with family
Everyone was especially helpful. We appreciated Carrie’s suggestions and help. Thank you to the young man who walked to the puppet show to get us tickets.
Stayed 2 nights in Nov 2023

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction on road so we had to walk 2 blocks. Very kind and helpful staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dayna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that we only get 1 key per room. The staff was excellent. Very polite. Very prompt at bringing items to room. We accidentally booked one day shorter than we thought we did and we left everything in our rooms to go sightseeing. The staff realized we were confused and had made a mistake and meant to book one more day so they left everything in our rooms untouched and let us book the same room when we got back to the hotel after sightseeing. I am so very grateful to them for being so considerate and understanding.
Stayed 2 nights in Oct 2023

2/10 Terrible

Mikal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It's just a hotel room.not a resort. No spa,sauna or swimming pool. They don't clean the rooms
Stayed 5 nights in Sep 2023

8/10 Good

hanson

Stayed 6 nights in Aug 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is outstanding making us feel at home
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Spent two nights here in December and it was a pleasant stay. Good location and friendly staff. However, this is not a 4 star-standard hotel. Should improve breakfast choice and bathroom drainage system.
Stayed 2 nights in Dec 2022

10/10 Excellent

Kwok

Liked: Staff & service, amenities, property conditions & facilities
Very good value. Staff was friendly and eager to help. Very well located. Clean Facility.
Stayed 5 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2022

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in heart of old quarter. Staff was great greeting me and welcoming to hotel. Room was clean and comfortable. Very pleasant experience
Stayed 1 night in Jul 2022

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Service!!
The hosts were absolutely amazing and very attentive to our needs. They went over and beyond to make sure that we were comfortable and had all of the correct information in terms of restaurants, shopping and major attractions in the area. The owner of the hotel was able to pull some strings and get us last minute seating at 1 of the top rated restaurants in the area. We were made to feel at home and would definitely stay here again😁😁
Stayed 1 night in Jul 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Staff here were extremely friendly. Excellent location for easy access to the Old Quater
Stayed 1 night in Jun 2022

10/10 Excellent

Thuy

Stayed 1 night in Jun 2022

8/10 Good

Ho Sum Raymond

Stayed 2 nights in May 2022

6/10 Okay

ARUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. Staff were friendly. Rooms were clean. Hot water was an issue for the last 2 nights. Had to showered in cold water.
Stayed 10 nights in Apr 2022

8/10 Good

Trang

Stayed 1 night in Jan 2021

10/10 Excellent

Daniell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisield
Im satisfield with my time here
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay, Nice location
This hotel was comfortable. I'm happy with my stay here and would stay again. I had a executive balcony room, balcony is very small, sized for flower pots. The balcony rooms are facing the street. There are bars and restaurants nearby but I had no problem with noise in my room. The first evening the Wifi was very slow, however the speed was good at night and any other time of my multi night stay at the hotel. The hotel should change their WiFi security from the old standard WPA to more modern security. The wifi router is capable and works at 5GHz.
Stayed 2 nights in Oct 2020

10/10 Excellent

Christine, Brisbane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was fantastic. The location was amazing. only 300m from the heart of the Old Quarter in a quite street. The buffet breakfast was great and the Hotel staff we amazing, friendly, helpful and go out of their way to make your stay fabulous. If you are looking for a bigger/average size room I recommend the executive or higher either with or without balcony. A big thank you to all the staff at Dal Vostro. We hope to see you again :)
Stayed 5 nights in Nov 2019