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Bendecir Hotel & Spa

4.0 star property

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Photo gallery for Bendecir Hotel & Spa

Bar (on property)
Bar (on property)
Bendecir Suite with City View
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
25 Lo Su Street, Hoan Kiem District, Hanoi
  • Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • Hanoi Opera House
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Balcony

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Premier Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Room

Executive Family Room

Executive Family Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms

Family Room, Connecting Rooms

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bendecir Suite with City View

Bendecir Suite with City View

Bendecir Suite with City View

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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The price is €92
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includes taxes & fees
2 May - 3 May
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About this property

Bendecir Hotel & Spa

Hotel with a full-service spa, a quick walk to Hoan Kiem Lake
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms.
Bendecir Hotel & Spa offers 60 accommodations with minibars and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Bendecir Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Vietnamese cuisine while dining at Bendecir Restaurant
  • Indulge with body wraps, deep-tissue massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 3-minute walk from Thang Long Water Puppet Theatre and 3 minutes by foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Bendecir Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Bendecir Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Hanoi hotel is smoke free.

Bendecir Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch. Reservations are required.
Pine & Dine Skybar - Onsite bar. Open daily.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bendecir Restaurant
  • Pine & Dine Skybar

Things to do

  • Bicycle rentals
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • In a state park

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Bendecir Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Babylon Garden Hotel
Babylon Garden Hotel
Hanoi Babylon Garden
Babylon Garden
Bendecir Hotel Spa
Babylon Garden Hotel
Babylon Garden Hotel Spa
Bendecir Hotel & Spa Hotel
Bendecir Hotel & Spa Hanoi
Hanoi Babylon Garden Hotel Spa
Bendecir Hotel & Spa Hotel Hanoi

Bendecir Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 343 out of 490 reviews
Rating 8 - Good. 104 out of 490 reviews
Rating 6 - Okay. 28 out of 490 reviews
Rating 4 - Poor. 8 out of 490 reviews
Rating 2 - Terrible. 7 out of 490 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Doret

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Thao

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to the lake and shops. Good restaurants and cafes near by. Staff friendly and all speak english. The stay was pleasant.

6/10 Okay

Sean

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not a 4 star hotel, dated, and in need of repair.

This hotel is improperly advertised as a 4 star hotel. If I am being generous, I would give it a 3 star at most. Pros: the rooms are clean and large, and the location is great. Cons: the hotel is extremely dated, it is in need of significant repair, the bathroom had a lot of issues, and there was mold on the ceiling. The toilet seat was broken, you can’t flush toilet paper in the toilet, the bathtub was not fixed to the wall, the shower curtain didn’t fit the bath tub and was in need of change. Overall it was an ok stay but well overpriced for what is being offered. There are much better properties in Hanoi at a much more reasonable price.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kirk, Huntersville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were amazingly nice and helpful, very fluent English and quick to approach and assist you. The breakfast buffet , though limited size, was one of the best breakfasts I’ve had in Asia, even compared to Hyatts and Marriott’s because the chefs have a nice variety of menu creations/ cuisines, eggs made to order not left in a cold tray and some challenging items you don’t normally see for a free Asia buffet (double baked potato is amazing). The hotel is five minute walk to the lake and night market. Bed was soft and pillows plentiful. Also have HBO and the movie channel thats not normal to find in many hotels/ Asian countries. Only disappoint, tried to eat dinner in restaurant Friday and Saturday but no one there eating and dining area was dark, seemed not ready for business so made other dinner plans. Hoped it would be similar experience as breakfast.
Stayed 4 nights in Sep 2024

8/10 Good

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Apr 2024

10/10 Excellent

SOO HWA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first trip to Hanoi, the hotel staffs were very friendly and helpful. Whenever we need any directions for recommendation, the staffs are most willing to help. We felt very homely in the hotel. Everyday we were met with warm smile from every staff be it we enter or leave the hotel. Breakfast was good and was served with personal preference. The staffs send us off with a warm smile as we left for airport. This is the hotel that I highly recommended, as we enjoyed our stay during our 6 days in Hanoi.
Stayed 5 nights in Jun 2024

2/10 Terrible

Seema

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

2/10 Terrible

samantha

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

It's a 2 star hotel.

I picked this hotel for it's location and 24hr check in since we arrived at 2am. The room was old and had holes in the wall and water damaged floors. The bathroom was awful. You had to use the hand held shower to bathe. Water went everywhere since the bathroom was poorly put together. The wifi barely worked in the room. Very little amenities besides free breakfast and bottle water.
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Arleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay in Hanoi

Very well located in old quarter pleasant walk to lots of attractions, red bridge pogoda, water puppets, market and food streets, night markets, train street not far if you enjoy a walk, hotel ideal for day trip pickups and short walk to hop on hop off tourist bus, cosy place, one elevator, rooms neat and tidy. Window view with some road noise on lower levels. 2 for 1 cocktail hours a treat from the 14th floor rooftop view and the bar staff were fantastic. Buffet breakfast enjoyable with good choice. Would suggest...Get the Grab app for very good pricing and very safe and easy transport all over Vietnam and the Wise visa card or similar for ease in the transfer of money into dong or other currencies at max rate.
Stayed 3 nights in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. Breakfast was good, though breakfast area is very small
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the old quarter
Stayed 2 nights in Apr 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, great staff. Good value overall. The lift (1 only) is frustratingly slow and the air conditioning although functional was problematic with you regularly having to turn off and on again to reset. Overall the positives outweigh the negatives at this hotel. Staff and customer service were the highlight
Stayed 5 nights in Apr 2024

6/10 Okay

Peter

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Property is quiet run down and does not live up to the reviews or overall rating. Room disappointing, breakfast disappointing, cleanliness of hotel in general disappointing. Would not recommend at the price charged.
Stayed 1 night in Mar 2024

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is my 2nd review. I stayed earlier in the week and my stay was fine. I was in a city view suite. I booked a “Superior Double Room” for this next visit. (We spent 2 nights in Ha Long Bay in the middle so this is why 2 stays). When I went to walk into my room 602 it stunk of cigarette, it was bad and the hotel acknowledged this so put me into an alternative room for 1 night and then I had to move again as it was booked the following night by someone else (this room was an upgrade, was an ok room however the air conditioning turned off part way through the night and had to reset it this seems a common issue as my friend had the same issue but in a different room. On my 2nd night I moved rooms and the room was waiting for me to simply change over and move my bags. The 2nd room is the style I originally booked, a tiny room but it is what I booked. The toilet however was blocked up and when I flushed it there was a push back of sewage. I reported this however the toilet never flushed properly which is not ideal. Based on my stay here I would stay in a city view suite, I would not opt to stay here again in another type of room.

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities
I stayed in a suite I paid for lake view and was given a city view. However appears the layout of the city view room was better. I was fortunate to get an early check in. I arrived at 9am from an international flight and spent 3 hours in the spa before checking in. The hotel is very narrow. The breakfast was not for me. It’s in old town area even though I’m sure I read French district. The area is overwhelmingly busy and cannot walk on any side walks whereas French district a few minutes walk away you can walk on the sidewalks.

6/10 Okay

Liza

Travelled with family
Liked: Cleanliness, staff & service
Staff is absolutely lovely and I can not say enough about how accommodating the ladies in the spa were for our family - they were so wonderful!. The morning buffet was also fantastic as were the views from the rooftop bar. Location is highly convenient to the Old Quarter. But..I struggle a bit with the 4-star designation. It’s evident that there’s has been some work put in to update the rooms, but the floors were dirty, the tub wiggled when You stood In It to shower, the tub faucet was dangling from the wall, you could not flush the toilet paper, and the noise from inside the hotel, itself, was horrific at night with doors slamming, people dropping things, babies screaming. I suspect a western 4-star has a different standard and I’m trying to take that into account after having travelled extensively and It wasn’t all bad, but a little disappointing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Hotel was awesome. Area perfect for exploring old quarter. Highly recommend.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jayne

I had arranged to be picked up from the Airport, one of the reasons I booked this hotel was because of this service.They sent an excellent confirmation with precise details…I waited over 40 minutes for a taxi which did not show up. After phoning the hotel (incurring additional phone expenses) they did arrange a transfer and after more complaining did not charge me…but I had wasted time and spent money phoning them…good location. Bar VERY loud, so impossible to go there for a quiet drink.
Stayed 4 nights in Feb 2024

10/10 Excellent

rudy, Benicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well located walking distance to most places and site really clean and the staff is super friendly. The breakfast is really good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay at the Bendecir Hotel. Staff is awesome, so friendly and helpful. The rooms are nice and complimentary breakfast is delicious. It's very close to everything but the hotel is quiet. Excellent location. I would definitely stay there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The location, rooms and staff are amazing and the breakfast is awesome. I would highly recommend staying here! 😊
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location and room. Happy hour rooftop bar a nice break with nice view of the area.
Stayed 2 nights in Feb 2024