Anova Airport Hotel - Convenient & Friendly

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Anova Airport Hotel - Convenient & Friendly

Deluxe Double Room
Aerial view
Lobby sitting area
Hallway
View from property

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
No 9 Vo Nguyen Giap St, Soc Son, Hanoi
  • Melinh Plaza
    10 min drive
  • West Lake
    18 min drive
  • Hoan Kiem Lake
    23 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    5 min drive

Room options

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double or Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Superior Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Deluxe Quadruple Room

  • 42 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Anova Airport Hotel - Convenient & Friendly

Hanoi hotel in Soc Son with a 24-hour front desk and a restaurant
A restaurant, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Anova Airport Hotel - Convenient & Friendly offers 33 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Anova Airport Hotel - Convenient & Friendly, you'll be close to Melinh Plaza. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 10 minutes by car from Melinh Plaza and 14 minutes from Nhat Tan Bridge
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Anova Airport Hotel - Convenient & Friendly also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 3.5-star Hanoi hotel is smoke free.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 100000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Anova Airport Hotel - Convenient & Friendly offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 10 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Anova Hotel Hanoi
Anova Hanoi
Anova Hotel
Anova Convenient & Friendly
Anova Airport Hotel - Convenient & Friendly Hotel
Anova Airport Hotel - Convenient & Friendly Hanoi
Anova Airport Hotel - Convenient & Friendly Hotel Hanoi

Anova Airport Hotel - Convenient & Friendly Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 175 reviews" "
Rating 8 - Good. 66 out of 175 reviews" "
Rating 6 - Okay. 43 out of 175 reviews" "
Rating 4 - Poor. 13 out of 175 reviews" "
Rating 2 - Terrible. 13 out of 175 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
There was Ants in my room. Area around did not much to choose from as far as food. Mosquitos in the patio area. Probably wont stay here again if given the choice.
Stayed 2 nights in Apr 2024

2/10 Terrible

Genevieve

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Large cockroach in room, holes in towel, burned cigarette burns marks in sheets. Overall, place felt dirty. Only positive, less than 5 minutes to the airport.
Stayed 1 night in Oct 2023

2/10 Terrible

DIEP TRUONG

Stayed 1 night in Oct 2023

4/10 Poor

Janice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, cockroaches in the room and the staff didn’t get reservations correct and had a difficult time checking us in. Don’t stay here.
Stayed 1 night in Oct 2023

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness
Close to the airport. Room and bathroom is huge. Very roomy. However, word of warning if you stay with another person. The bathroom door is glass and the curtain is white. It's see through. So others will see while you're doing your business in the bathroom. Our kettle was very moldy. It was gross So be careful when you use anything. It's good for an overnight stay while you wait for your air flight. They also will overcharge you if you use their service for airport transfer. It would be cheaper to go with a taxi or grab but you pay for convenience.
Stayed 1 night in Aug 2023

8/10 Good

Gerinit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and owner very helpful
Stayed 1 night in Aug 2023

2/10 Terrible

Erika

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE!!! We booked this hotel as a quick 1 night stay before flying out of Hanoi. It looked decent in the photos and was a good price. The advertisement on Expedia said it had breakfast and a free airport shuttle!! They do not! The man at the front desk spoke no English. No breakfast option at hotel and no free shuttle! The man at the front desk said (via our phone translator) that he would call us a cab (we would pay) in the morning to take us to the airport. This was annoying but we agreed. We took our key and went up to our room. The room was clean enough but felt like a sauna (very hot and moist). We tried to turn on the A/C to find out that after twenty minutes it only blew hot air. It was broken. We started getting ready for bed only to discover massive cockroaches in the bathroom!! They started flying around and crawling on our bed and luggage. At that point (around 11pm) we packed up and booked a new hotel for the night. I’m warning you. Do not book this hotel. You will end up going elsewhere and wasting your time and money.
Stayed 1 night in Jun 2023

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Andrew

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable Hanoi airport layover hotel
A reliable airport layover hotel! You can hear some traffic through the windows, but not too bad. It's clean and reasonably comfortable.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Edgar, California

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Staff live in the facility. Low shower water pressure and barely no hot water (ran the water over 10mins). Property too far from the city.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel was not at all what we expected. The room and bathroom didn’t feel clean at all. The beds were not comfortable. The staff was fine, but didn’t speak much English.
Stayed 1 night in Dec 2019

10/10 Excellent

Leonie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, close to airport!
This hotel is very close to the Hanoi airport, so especially convenient if you're just staying overnight, or on a short trip. Stayed overnight in between flight to Hanoi and flight to Laos, and the hotel very kindly kept spare luggage for us until we returned to Hanoi. Very comfortable beds, nice service.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Room was big, but smelled very bad. Not many food options nearby. Convenient only if you have an early morning flight, as we did.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to the airport. Friendly staff!
Stayed 1 night in Dec 2019

6/10 Okay

Fai

Travelled with family, Travelled with group
Disliked: Staff & service
Free Airport shuttle BUT can’t find the diver so the staff order a taxi should be 35,000 dong when arrived airport the taxi driver ask for 95,000 dong.
Stayed 1 night in Oct 2019

8/10 Good

non, jpn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and proximity to the airport this hotel is a winner if you just want a hotel to stay at when you are about to catch a flight. Picked up and dropped off at the airport efficiently. Breakfast was decent, staff friendly and helpful and room was pretty good. Only minor complaint is that the shower had a hundred different attachments that only produced hot water which provided much amusement but might be an issue if you were staying more than one night.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
Very basic property, but clean enough and plenty of space in the rooms. Close to the airport and cheap, which were the two things I was looking for when I booked. Breakfast was pretty good and the transfer to/from the airport was cheap enough, on time and convenient.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for an early flight. Hotel transport booking is a must. Comfortable room with hot water, AC, TV, WiFi, free in room coffee/tea/bottled water and basic breakfast. Limited food choice that might be best get at airport. Good value.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok being close to airport. Not convenient for tourists for food or sightseeing.
Stayed 1 night in Sep 2019