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Mercure Hotel Hannover City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Hannover City

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Reception
Sports facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Willy-Brandt-Allee 3, Hannover, NI, 30169
  • New Town Hall
    3 min walk
  • Theater am Aegi
    4 min walk
  • Old Town Hall
    8 min walk
  • Hannover (HAJ)
    29 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Privilege, Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

Privilege, Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 2 Single Beds

Privilege, Room, 2 Single Beds

Privilege, Room, 2 Single Beds

  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Mercure Hotel Hannover City

Eco-certified Hannover hotel in Südstadt-Bult with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Mercure Hotel Hannover City offers 145 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

This Hannover hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Hotel Hannover City. During your stay, you're just a quick walk from Lower Saxony State Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Lower Saxony State Museum and New Town Hall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Hotel Hannover City. Parking is available for a fee.

This 4-star Hannover hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.
Das Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Georgian, German, Hungarian, Italian, Polish, Romanian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends: EUR 25 for adults and EUR 12.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Das Restaurant

Things to do

  • Bike parking
  • Bike storage

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 89
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 104
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 5 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hannover City
Mercure Hotel Hannover City
Mercure Hannover City Hannover
Mercure Hotel Hannover City Hotel
Mercure Hotel Hannover City Hannover
Mercure Hotel Hannover City Hotel Hannover

Mercure Hotel Hannover City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 324 out of 670 reviews" "
Rating 8 - Good. 283 out of 670 reviews" "
Rating 6 - Okay. 50 out of 670 reviews" "
Rating 4 - Poor. 10 out of 670 reviews" "
Rating 2 - Terrible. 3 out of 670 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nermin, Hamburg

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great location. Very nice room and balcony was a bonus. Breakfast good.
Stayed 2 nights in May 2024

10/10 Excellent

Gizela

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel, 5 mins walk to the town centre. Very good for business trip, family trip etc
Stayed 1 night in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.

10/10 Excellent

Jazmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay while visiting wernigerode. Although we had only one night, it was perfect!
Stayed 2 nights in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Nice property. Staff are friendly. AC in room was not able to keep up even though only 18 degrees outside. Got to sleep.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Warm, friendly staff - very attentive; excellent location; comfortable, clean and well maintained rooms. Highly recommended,
Stayed 2 nights in Jun 2023

6/10 Okay

Mr R D

Travelled with family
Liked: Cleanliness, staff & service
UK couple with 30 year old daughter
The AC in room was old and worked but very noisy, if you opened the window then the noise of houses to the rear was bad. We were on the 2nd floor and the noise went on well past midnight, it was a Friday. So sleep not good added to that very poor pillows, despite bed being good it all meant a poor nights sleep.Dated decor meant felt worst hotel of the 5 nights we spent in Germany. Staff were all nice, a saving grace.
Stayed 1 night in Jun 2023

10/10 Excellent

Songphop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
อยู่ใกล้สวนสาธารณะกลางเมือง สามารถเดินไปศาลาว่าการ จตุรัสกลางเมือง มีที่จอดรถในโรงแรม(เสียเงิน) ห้องพักสะอาด พนักงานดี
Stayed 1 night in May 2023

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly, helpful staff.
Stayed 2 nights in Feb 2023

8/10 Good

Sacha

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2022

10/10 Excellent

Jerome

Stayed 6 nights in Sep 2022

10/10 Excellent

Vladas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Manuela

Stayed 2 nights in Sep 2022

10/10 Excellent

Mohammad R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Carsten

Stayed 1 night in Jul 2022

10/10 Excellent

Ola

Stayed 1 night in Jul 2022

10/10 Excellent

Jackie

Stayed 1 night in Jul 2022

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Perfect location, pleasant atmosphere
Excellent location for a city trip, 15 minutes walking through the centre to the train station or a short subway ride, close to city centre, subway, shops, park and lake and many restaurants, bars etc. The hotel's overall atmosphere was modern and clean, we didn't have breakfast or dinner in the restaurant but it looked very good. Our room on the 3rd floor was comfortable, the bathroom clean and modern, but the room's carpet and window insulation should be changed.
Stayed 4 nights in Jul 2022

10/10 Excellent

Gabriel

Stayed 1 night in Jul 2022

6/10 Okay

Margarethe

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & comfortable room and very helpful & friendly staff.
Stayed 2 nights in Jun 2022

8/10 Good

Cosimo

Stayed 1 night in Jun 2022