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elaya hotel hannover city

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for elaya hotel hannover city

2 bars/lounges
Exterior
Comfort Double Room
Junior Suite
2 bars/lounges

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Friedrichswall 21, Hannover, 30159
  • Theater am Aegi
    4 min walk
  • New Town Hall
    4 min walk
  • Old Town Hall
    5 min walk
  • Hannover (HAJ)
    26 min drive

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Room amenity

Comfort Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Room amenity

Comfort Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

Mercure Hotel Hannover City

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (677)
The price is €99
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Mercure Hotel Hannover City

About this property

elaya hotel hannover city

Pet-friendly hotel with 3 restaurants connected to a rail/subway station in Hannover
This smoke-free hotel features 3 restaurants, 2 bars/lounges, and 2 coffee shops/cafes. WiFi in public areas is free. Additionally, a snack bar/deli, coffee/tea in a common area, and a TV in a common area are onsite. Change of towels is available on request.
Elaya hotel hannover city offers 40 accommodations with iPads and complimentary bottled water. Each accommodation is individually decorated. 40-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

With your stay at elaya hotel hannover city, you're connected to a rail/subway station and just a quick walk from KUBUS Municipal Gallery. Free WiFi in public areas, 3 restaurants, and 2 bars are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, 2 coffee shops/cafes, and 2 bars/lounges
  • Buffet breakfast served weekends for a fee
  • Amenities include a multilingual staff, an elevator, and a vending machine
  • Steps from KUBUS Municipal Gallery and Europe Gallery
  • Pets welcome for free
There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at elaya hotel hannover city.

This Hannover hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Elaya hotel hannover city has 3 restaurants on site.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (EUR 16 per day); discounts available
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: EUR 16 per person
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Designer shops
  • Shopping centre

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Outdoors

  • Nature reserve

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 70
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • iPad

Food and drink

  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board (on request)
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (6:30 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 16 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 6:30 AM - 10:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Property is also known as

Arthotel ANA Prestige
Elaya Hannover City Hannover
elaya hotel hannover city Hotel
elaya hotel hannover city Hannover
elaya hotel hannover city Hotel Hannover
elaya hannover city ehemals Arthotel Ana Prestige

elaya hotel hannover city Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 41 reviews" "
Rating 8 - Good. 18 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Travelled with family
Stayed here for one night before flying home. Hotel is approx 10 mins walk from main station through city centre. Sits on a busy main road directly across from Town Hall, which is stunning to say the least. Rooms were ok, we booked two. The were clean, but a toothbrush was left in the shower in our room, and a previous travellers tshirt in my sons room wardrobe, so perhaps not checked thoroughly. When we arrived, we were met with a sign on the door saying reception was closed at 6pm and call a hotel in Hamburg to gain entry. After a few panicky minutes, we found lock boxes and an email sent whilst travelling to tell us the code. Not exactly customer friendly. However reception opened at 6am following morning. Breakfast was provided, which was basic, I think as the hotel was strangely quite. Could do better in terms of customer experience. But stay was ok.
Stayed 1 night in Jun 2024

4/10 Poor

JONG

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Max

Stayed 2 nights in Jul 2024

8/10 Good

Anne M.

Stayed 1 night in Jun 2024

8/10 Good

Nina

Liked: Amenities
Für Konzerte in der Swiss Life Hall perfekt geeignet. Innenstadt auch zu Fuss erreichbar
Stayed 3 nights in Jun 2024

2/10 Terrible

Johan

Stayed 3 nights in Jun 2024

2/10 Terrible

Johan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Insulted, thrown out - avoid this place
Simple hotel, good location. Horrible experience. At the arrival to the hotel in the afternoon, the nice girl greeting us told we should pay at checkout four nights later. The day after, when arriving back to the hotel at 6pm, we were met by an extremely upset guy in the reception, who claimed we were trying to fraud the hotel - they had tried to charge the card listed with hotels.com, and it’s a card I use for booking purposes only - and just have a balance when paying. As I had been told we should pay at checkout, there was no balance on the card. The rude receptionist refused to believe that the sweet girl that had welcomed us had told us to pay at checkout, he instead claimed that we had arrived at night - he started yelling at us, claimed we were thieves (in front of other guests) and that we should get our things and leave the hotel immediately. Both his claims would have been very easy to check had he just bothered, instead of spending his energy on threatening us - at which point I lost my temper and yelled back at him. He could easily see when we checked in, and he could have contacted his colleague to verify our claim. He claimed that Expedia demanded us to leave the hotel straight away, and that my account at Expedia should be cancelled - when I asked him to show me that, he couldn’t produce it, just a message from Expedia that the payment hadn’t worked and that he should contact us about that within 24 hours. Avoid this place!! We went to Hilton instead.
Stayed 4 nights in Jun 2024

10/10 Excellent

Doreen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Zentral und gut
Einfacher Check in, kostenloser Kaffee, Zimmer 5. Stock- leider viel Spinnenweben
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Dirk

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Matthias

Stayed 1 night in Feb 2024

8/10 Good

Abdullah

Garni Hotel macht auf Lifestyle; aber sonst alles gut
Stayed 2 nights in Jan 2024

10/10 Excellent

Vildana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlicher Service, modernes Zimmer, zentral gelegen, Badezimmer leichte Mängel, Preis/Leistung sehr gut, Frühstück alles dabei
Stayed 2 nights in Dec 2023

10/10 Excellent

Tjebbe

Stayed 1 night in Nov 2023

8/10 Good

Ingo

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2023

8/10 Good

Stefan

Liked: Staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes kleines Hotel mit tollem Frühstück. Das Badezimmer war uns etwas zu winzig, aber das ist Geschmackssache.Unser Zimmer lag zum Innenhof und war total ruhig.
Stayed 4 nights in Oct 2023

8/10 Good

Jonna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Naghmeh

Stayed 2 nights in Oct 2023

8/10 Good

Artilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, near the old town.
Stayed 1 night in Oct 2023

10/10 Excellent

Heike

Stayed 3 nights in Oct 2023

10/10 Excellent

Wolfgang

Stayed 1 night in Aug 2023

10/10 Excellent

Renata

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat aus meiner Sicht die beste Lage: Sehenswürdigkeiten, Grünanlagen, Gastronomie und Einkaufsmöglichkeiten in wenigen Minuten entfernt. Das Personal war zuvorkommend und kompetent. Ich fühlte mich mit meiner Hündin eine Woche lang fast wie zu Hause. Ein Hotelgast hat den Zugang zum Kaffeeautomaten und kann sich auch den Tee zubereiten- Beides in hoher Qualität. Die Atmosphäre war privat und angenehm.
Stayed 7 nights in Aug 2023

8/10 Good

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023