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The Chalets Motel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chalets Motel

Two Bedroom Chalet (Sleeps 6) | View from room
One Bedroom Spa Chalet (Queen)
Two Bedroom Chalet (Sleeps 4) | Private kitchen
Two Bedroom Chalet (Sleeps 5)
Two Bedroom Chalet (Sleeps 6) | Living area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Parking included
    Parking included

Explore the area

Map
56 Jacks Pass Road, Hanmer Springs, 7334
  • Chisholm Park
    6 min walk
  • Hanmer Springs Thermal Reserve
    8 min walk
  • Conical Hill Walkway
    13 min walk

Room options

View all photos for One Bedroom Chalet (Queen)

One Bedroom Chalet (Queen)

One Bedroom Chalet (Queen)

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Chalet (Sleeps 4)

Two Bedroom Chalet (Sleeps 4)

Two Bedroom Chalet (Sleeps 4)

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Spa Chalet (Queen)

One Bedroom Spa Chalet (Queen)

One Bedroom Spa Chalet (Queen)

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Chalet (Sleeps 6)

Two Bedroom Chalet (Sleeps 6) | View from room

Two Bedroom Chalet (Sleeps 6)

  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Two Bedroom Chalet (Sleeps 5)

Two Bedroom Chalet (Sleeps 5) | View from room

Two Bedroom Chalet (Sleeps 5)

  • 50 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

Property grounds

Hanmer Springs Hotel

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (424)
The price is €105
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hanmer Springs Hotel

About this property

The Chalets Motel

Eco-certified motel in Hanmer Springs with free parking
This motel features laundry facilities, free newspapers, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a picnic area. Weekly housekeeping is available.
The Chalets Motel offers 10 accommodations with DVD players and complimentary newspapers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star motel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Hanmer Springs motel provides complimentary wireless Internet access. 40-inch LED televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Chalets Motel, you're just a quick walk from Chisholm Park. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available.
  • Free WiFi
  • Free self parking and extended parking
  • Continental breakfast served daily for a fee
  • Amenities include free lobby newspapers and laundry facilities
  • Onsite recreation includes a playground
  • Within a 10-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve
As a guest of The Chalets Motel, you'll find barbecue grills, a garden, and a picnic area. WiFi is free in public spaces. The eco-certified The Chalets Motel also features complimentary newspapers in the lobby and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hanmer Springs motel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: NZD 15 for adults and NZD 15 for children

Things to do

  • Playground

Family friendly

  • DVD player
  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Separate dining area
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception

Guest services

  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Hand-held shower head
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Free tea bags/instant coffee
  • Kitchen
  • Microwave
  • Mini fridge
  • Oven
  • Stovetop
  • Toaster

More

  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chalets Hanmer Springs
Chalets Motel
Chalets Motel Hanmer Springs
The Chalets Motel Motel
The Chalets Motel Hanmer Springs
The Chalets Motel Motel Hanmer Springs

The Chalets Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 215 out of 304 reviews" "
Rating 8 - Good. 82 out of 304 reviews" "
Rating 6 - Okay. 5 out of 304 reviews" "
Rating 4 - Poor. 1 out of 304 reviews" "
Rating 2 - Terrible. 1 out of 304 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome private wee cabins. Quiet and well looked after. Great service too, very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Miki

Travelled with group
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Chalets are dated but this is made up for by the cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice units on higher ground with nice views. Close to Town
Stayed 1 night in Feb 2024

8/10 Good

Kate

Travelled with family
Good position, clean and tidy, friendly and helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and quiet of being in separate chalets rather than having neighbours right next door.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 bedroom chalet was perfect for our family of five. Kids all in own bedroom with 3 x single beds, all with reading lights over the beds. Our room had double bed plus space in wardrobe to store suitcases. Full kitchen with fridge, oven and microwave that we used each day, and very helpful hosts with information and chalet supplies. Newspaper on our doorstep each morning. Highly recommended.
Stayed 5 nights in Jan 2024

10/10 Excellent

Lotte

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good cooking facilities and fridge.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant all around. The four star rating is due to the uncomfortable bed which was a little rocky. The mattress was hard. The sheets were a little rough.
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet site. View was amazing. Great service. The only down side was the water pressure in the shower was very low.
Stayed 5 nights in Oct 2023

10/10 Excellent

William

Stayed 2 nights in Sep 2023

10/10 Excellent

Rex

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that you where left to enjoy your holiday but if anything you need then you just had to ask. You got privacy when needed. Only thing I could fault with the room was the queen bed. Felt more like a double and abit hard. Maybe king beds or a topper added for more comfortable sleep.
Stayed 3 nights in Jun 2023

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and warm
Stayed 2 nights in May 2023

8/10 Good

Christine

Travelled with partner
Liked: Property conditions & facilities
Lots of kitchen cooking facilities, utensils and things that were useful
Stayed 2 nights in Apr 2023

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Friendly management and staff. Quite and clean
Stayed 1 night in Mar 2023

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Spot
A really lovely place to stay. We stayed in the one bedroom unit. It was spacious and we could have easily stayed for a week. Would recommend. It was a nice distance from town for a walk down for dinner.
Stayed 2 nights in Jan 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Oct 2022