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Greenacres Alpine Chalets & Villas

3.0 star property

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Photo gallery for Greenacres Alpine Chalets & Villas

Family Townhome, 2 Bedrooms, Mountain View | Balcony
View from property
Indoor spa tub
Exterior
Family Townhome, 2 Bedrooms, Mountain View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Hot tub
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
84 Conical Hill Rd, Hanmer Springs, 7334
  • Conical Hill Walkway
    ‪2 min walk‬
  • Chisholm Park
    ‪4 min walk‬
  • Hanmer Springs Thermal Reserve
    ‪9 min walk‬

Room options

View all photos for One Bedroom Chalet

1 bedroom, desk, free WiFi, bed sheets

One Bedroom Chalet

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Two Bedroom Chalet

Two Bedroom Chalet

Two Bedroom Chalet

  • 75 sq m
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Family Townhome, 2 Bedrooms, Mountain View

Family Townhome, 2 Bedrooms, Mountain View | Balcony

Family Townhome, 2 Bedrooms, Mountain View

  • 98 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 3 Twin Beds

Similar properties

Exterior

Alpine Adventure Holiday Park

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (335)
The price is €53
for 1 unit
includes taxes & fees
8 Mar - 9 Mar
Alpine Adventure Holiday Park

About this property

Greenacres Alpine Chalets & Villas

Motel in Hanmer Springs with free parking
This smoke-free motel features a hot tub, conference space, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Greenacres Alpine Chalets & Villas offers 14 air-conditioned accommodations with DVD players and complimentary newspapers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star motel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels and pay movies. Housekeeping is provided daily.

Recreational amenities at the motel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Greenacres Alpine Chalets & Villas, you're just a quick walk from Conical Hill Walkway. You'll find features like free WiFi in public areas and free self parking, plus a hot tub.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and conference space
  • Onsite recreation includes a playground
  • Steps from Conical Hill Walkway and 4 minutes by foot from Chisholm Park
  • Pets welcome for a fee (restrictions apply)
As a guest of Greenacres Alpine Chalets & Villas, you'll find a hot tub, barbecue grills, and multilingual staff. Public spaces have free WiFi. Greenacres Alpine Chalets & Villas also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

This 3-star Hanmer Springs motel is smoke free.

Room service is available.

Languages

Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Room service available

Things to do

  • Playground
  • A hot tub

Family friendly

  • DVD player
  • Kitchen
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Separate dining area
  • Separate living room

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • DVD player
  • Films for purchase

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchen
  • Microwave
  • Mini fridge
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Desk
  • Free newspapers
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 20

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 10 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20 per night.
  • Cribs (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20 per night
  • Facilities fee: NZD 8 per person and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Greenacres Alpine Chalets & Villas.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Greenacres Alpine Chalets
Greenacres Alpine Chalets Villas Hanmer Springs
Greenacres Alpine Chalets Villas Motel
Greenacres Alpine Chalets Villas Motel Hanmer Springs
Greenacres Alpine Chalets Villas
Greenacres Alpine Chalets Villas Hotel Hanmer Springs
Greenacres Alpine Chalets Villas Motel Hanmer Springs
Greenacres Alpine Chalets Villas Motel
Greenacres Alpine Chalets Villas Hanmer Springs
Motel Greenacres Alpine Chalets & Villas Hanmer Springs
Hanmer Springs Greenacres Alpine Chalets & Villas Motel
Motel Greenacres Alpine Chalets & Villas
Greenacres Alpine Chalets & Villas Hanmer Springs
Greenacres Alpine Chalets Villas
Greenacres Alpine Chalets
Greenacres Alpine Chalets &
Greenacres Alpine Chalets & Villas Motel
Greenacres Alpine Chalets & Villas Hanmer Springs
Greenacres Alpine Chalets & Villas Motel Hanmer Springs

Greenacres Alpine Chalets & Villas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 228 reviews
Rating 8 - Good. 92 out of 228 reviews
Rating 6 - Okay. 27 out of 228 reviews
Rating 4 - Poor. 15 out of 228 reviews
Rating 2 - Terrible. 6 out of 228 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property that was neat and clean
Stayed 1 night in Oct 2022

8/10 Good

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service
It was a cute 1970s style property. Original but clean and tidy.
Stayed 3 nights in Jul 2022

8/10 Good

Sara

Stayed 1 night in Jun 2022

2/10 Terrible

Glenda

Disliked: Cleanliness
Stayed 2 nights in May 2022

8/10 Good

MIKE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Patricia

Travelled with family
Disliked: Cleanliness
Old school style property which was enjoyable. Unit needs attention, particularly better care in terms of cleaning as well as replacing unsafe electric blankets.
Stayed 2 nights in Apr 2022

2/10 Terrible

Shelley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Greenacres was a disgusting experience. The room (Villa) was so dirty, filthy and smelly that we could not stay for our planned duration. I have never stayed in a place so filthy and run down in over 42 years of travelling NZ and the globe. I have stayed in many tramping huts, backpackers, hostels and back country lodges - but Greenacres takes the number 1 spot for pure filth and dirt. Dead flies, food/grime in cutlery draws, crumbs on tables, dirt in bathrooms, dirty plates, filth and smell in the rubbish bins, unclean carpets, lights not working. Did I mention the smell. I instructed my children to not touch anything. We all felt sick and disgusted in this place. I shared my views and concerns with the manager on departure (an early departure, because we were not staying any longer than we had to). He claimed that they cleaned the units well. I seriously question that claim and have photos to show the dirt that was present in our unit. I recommend that no other person/family stays here. It was a horrible experience.
Stayed 2 nights in Apr 2022

4/10 Poor

carol

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The beds were very uncomfortable, shower needed a good clean, the kitchen plugs were broken and unsafe to use, the kettle inside needed a clean or a new one, the room got very cold fast without the heater on.
Stayed 1 night in Mar 2022

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spa needs chlorine. Very dated and requires revamp in comparison to other motels of similar price point. Below average standard.
Stayed 1 night in Jan 2022

10/10 Excellent

Tembile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice spot can we make this our annual holiday spot?
Stayed 2 nights in Jan 2022

4/10 Poor

Frank

Travelled with family
Disliked: Staff & service, property conditions & facilities
I had booked for 4 people, 2 adults and 2 children at $195 for the night. On arrival I was charged an extra $40 as the children's ages had not been shown on their copy of the booking. I ended up paying $235 for a unit that was showing on Wotif at that time, for $176. The unit was probably very nice in the 1970s when it was new, but is now very aged and no updating has been done. The view was great.
Stayed 1 night in Jan 2022

8/10 Good

Ashleigh

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Phyllis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Great position could walk to shops etc, budget accommodation pet friendly which was most important, unit was clean but outside porch needed cleaning as spider webs attached to roof etc otherwise very happy would return.
Stayed 3 nights in Nov 2021

8/10 Good

Ella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families
Stayed 1 night in Oct 2021

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Older property - but fine for family
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, pet friendly great for dog.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was handy to everything. Manager was helpful and friendly
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The property was OK, a bit tired looking, clean enough and easy access to middle of town. Door was hard to lock.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Had an amazing view was the only good thing about this old dated complex. Booked it due to the spa, only to find it was broken and an $8 charge per person to use which wasn’t stated on their website. On walking on we were hit with a terrible smell and were advised the previous person had burnt something so they had burnt vinegar to remove the smell, huge fail. They could have been more proactive and not rent out that apartment until it was safe to do so
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could check in early which was great
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2021