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Zhejiang Grand Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zhejiang Grand Hotel

Lobby
Outdoor dining
Room
Exterior
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Business services
    Business services

Explore the area

Map
595 Yanan Road, Hangzhou, Zhejiang, 310006
  • Hangzhou Opera
    5 min walk
  • Hangzhou Tower Shopping Mall
    5 min walk
  • Wulin Square
    7 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    36 min drive

Room options

Business Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Grand Hyatt Hangzhou

Pool
Spa
Parking included
Free WiFi
4.3 out of 5, Excellent, (382)
The price is €181
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Grand Hyatt Hangzhou

About this property

Zhejiang Grand Hotel

Hotel with a bar, near West Lake
This hotel features a bar/lounge, a snack bar/deli, and a business center. Other amenities include express check-in, express check-out, and gift shops/newsstands.
Zhejiang Grand Hotel offers 276 accommodations.
During your stay at Zhejiang Grand Hotel, you're just a quick walk from Hangzhou Opera. Enjoy features like a bar and a business center.
  • Enjoy a bite to eat at the buffet restaurant
  • Amenities include a front-desk safe, a business center, and 5 meeting rooms
  • Just a 5-minute walk from Hangzhou Opera and 5 minutes by foot from Hangzhou Tower Shopping Mall
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

Zhejiang Grand Hotel also features gift shops/newsstands, express check-in, and express check-out.

Western Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Dragon - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Japanese Food - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Steak House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet

Food and drink

  • 1 bar

Restaurants on site

  • Western Restaurant
  • Dragon
  • Japanese Food
  • Steak House

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms - 5

Accessibility

  • Lift

Room amenities

Bathroom

  • Towels

More

  • Phone

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300 per night.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 28 July to 31 December.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Zhejiang Grand
Zhejiang Grand Hangzhou
Zhejiang Grand Hotel
Zhejiang Grand Hotel Hangzhou
Zhejiang Hotel
Zhejiang Grand Hotel Hotel
Zhejiang Grand Hotel Hangzhou
Zhejiang Grand Hotel Hotel Hangzhou

Zhejiang Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 79 reviews" "
Rating 8 - Good. 37 out of 79 reviews" "
Rating 6 - Okay. 10 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rose & Kai, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Lake
A very busy large city. We took a taxi to the train station to catch a train to Huzhou. At Huzhiou we took taxi to Sheraton Huzhou Hot Spring Resort to view the glamourous round hotel. Well worth the 1hr effort to get there. The next day we headed to West lake. A very popular area to take a walk and we also managed to cross the viaduct by electric trolley. Near one of the West lake entrances was a new restaurant called 'Steam Young'. It was a great experience. Every dish was steamed.

10/10 Excellent

Peter Han Joo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury and Clean
The room is clean and spacious. The staff are friendly. Check-in and Check-out are very fast. But the Wifi is slow. Need to improve.

10/10 Excellent

tracy, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, clean , good size of bed , comfortable

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok. Good hotel
Great hotel for a place to rest. But traffic jams to hotel at peak hours can be a big pproblem

6/10 Okay

Patrick, T

So So.. ok.. ok place..
If you want to stay here , bring your own tissue paper.. otherwise use the toilet paper. Stay here - comes with free SET breakfast, which does not allow you decide how your eggs is to be cooked. It is a standard set menu..

8/10 Good

Adrian W, Hong Konh

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great hotel with no air-con (well in April)
The hotel attempted hard to be a 5-star hotel, with matching sky lobby and grand room. One word of warning: no central air-conditioning even in April (not sure if it's the hotel or some government initiatives). The room was so warm I couldn't go to sleep.

6/10 Okay

Kim, Brisbane, Australia

Liked: Staff & service
Good shopping area but the rooms stunk of smoke
We asked for non smoking but the rooms were heavy with cigarette smoke right through to the pillows and blankets on the beds. Something in the bed made us itch all night (both rooms the same) I would suggest if you are not chinese do not book this hotel. It is not to an international standard.

8/10 Good

Su Yunzi, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and convenience
It was a relaxing stay but the breakfast was for one only. My spouse had to make do with some buns we bought the night before. Breakfast was varied, equal mix of Western and Sino foods. The bathroom was a bit dated...the drain in the shower flows quite slowly so we had to use the bathtub to wash ourselves. Bed was soft and comfortable. The location was quite good...Its about a kilometer walk to the West Lake and there are a few shopping malls nearby too for lunch and dinner. The closest subway stop was Wulin Guanchang, which is about 500m walk away. I enjoy my stay but would feel a lot better if my spouse was able to enjoy the hotel breakfast too.

8/10 Good

June, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I had to find a hotel room on a non-smoking floor in a hurry, and I found this hotel affordable.

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its my 2nd stay. Excellent value for money. Most impressed with staff attitude. From the 1st level conceige to 25th flr front desk to chamber maids special mention to lobby cafe personel. Great job guys!

10/10 Excellent

David, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hangzhou
Great location, super comfortable bed, mediocre breakfast.

10/10 Excellent

Shane, Safety Beach, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top marks for great service all around
Although my Chinese is not to good I felt comfortable on arriving at the Grand as being warmly welcomed at the taxi by the staff of the hotel with there better English then my Chinese I was then taken to Reception on the 25th Floor were the first class service continued And the great service continued for the four days we were at the Grand with one Breakfast part of the deal the other cost was irrelevant was excellent with smiles and warm welcomes continuing the Grand could not be faulted moving around the city of Hangzhou as our welcoming journey continued smiles all around.

10/10 Excellent

Lawrence, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
The hotel outer appearance is not impressive but once inside the impression is impressive. I am impressed with the hotel service. I will consider returning to this hotel again.

4/10 Poor

Verified traveller

Liked: Room comfort
BREAFAST IS INCLUDED ONLY 1 PERSON
WHEN YOU BOOK , IT IS MENTIONED BREAKFAST IS INCLUDED BUT NOT FOR 2 PERSON. IT SHOULD BE MENTION PER ROOM ONLY 1 BREAKFAST INCLUDED. ONLY 1 PERSON CAN SPEAK ENGLISH, IT IS VERY DIFFICULT TO COMMUNICATE WITH HOTEL STAFF. ROOM IS GOOD, EVERYBODY POLITES.

10/10 Excellent

Ang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in a nice location
The Location is great. There are 2 big shopping complexes directly opposite the Hotel as well as major banks within walking distance. Room is very nice and clean. Recommended

8/10 Good

Guixiang, Uk

Liked: Cleanliness, staff & service, room comfort
Good location
Booked 3 rooms from hotels.com ,when we were check in,been told not have our booking detail on there system at all. We had to call hotels.com customer service to sort it.this is the only things that we were not happy about our staying.Over all the hotel location is good, room cleaness were averge.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and excellent services
I have decided to extend my stay for another night due to the convenient location and excellent services. A minor complain is the construction noise, which I guess will go away after the neighborhood development is completed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy light controls and Excellent service
I stayed in this hotel for a conference trip as it is significantly less expensive than the conference hotel and taxi trips are very affordable in Hangzhou. I was impressed by their services and would recommend the hotel. The light controls were very handy, in contrast to many hotels I have stayed.

8/10 Good

Tan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Stay
We enjoyed our stay at the hotel. Reasonably priced. The staff were pleasant and helpful. Good value for money. We would recommend the hotel to anyone thinking of visiting Hangzhou.

10/10 Excellent

VC, Canberra Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
We found the hotel to be very good value. It is located in a shopping area (if that is your thing). we spent much of our time around West Lake and either walked, jogged or took the subway to get there.

8/10 Good

CS Lim

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Dennis, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
General is good. Hotel is in central of city
the room is tidy, clean and I will stay agin on next trip

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

S Walton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
great spot for shopping and also 30 min walk to West Lake. Hotel is very professional and breakfast magnificent. Would be the best hotel I've stayed in within China.Get a top floor because the traffic noise hideous, as it is elsewhere in Hangzhou