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Glamping Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Glamping Room,1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Kids Fun Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Kids Fun Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Sheraton Grand Hangzhou Wetland Park Resort, you're connected to a railway/underground station and just a quick walk from Xixi Wetland Park. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • For dining with garden views, stop by Feast, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Xixi Wetland Park and 6 minutes by car from Lingyin Temple
  • Airport pick-up shuttle service available for a fee

About the Sheraton Grand Hangzhou Wetland Park Resort

Location 1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang 310030

Property Features

Sheraton Grand Hangzhou Wetland Park Resort offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site. Business amenities include a business centre and 10 meeting rooms. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at the luxury Sheraton Grand Hangzhou Wetland Park Resort. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Hangzhou hotel is smoke free.

  • 380 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 2011
  • Kid's club (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Dongyue Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Sheraton Grand Hangzhou Wetland Park Resort offers 380 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries. This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in July 2023.

  • Private balcony
  • Deep-soaking bath
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Feast – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

Yue – Overlooking the garden, this diner specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Satine – Overlooking the garden, this brasserie specialises in French cuisine and only serves dinner. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Bicycle rentals on site
  • Fitness classes on site
  • Mountain climbing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples. Services include massages.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Grand Hangzhou Wetland Park Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 327.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Grand Hangzhou Wetland Park Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses solar energy

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staffed front desk
  • Children stay free - maximum age 18
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Children stay free
  • Service animals not allowed
  • Renewable energy source - solar
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 196 for adults and from CNY 196 for children
  • Airport shuttle fee: CNY 660 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: CNY 327.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hangzhou Wetland Park
  • Sheraton Hangzhou Wetland Park Resort
  • Sheraton Wetland Park
  • Sheraton Wetland Park Resort
  • Wetland Resort
  • Sheraton Grand Hangzhou Wetland Park Resort
  • Sheraton Grand Wetland Park Resort
  • Sheraton Grand Hangzhou Wetland Park
  • Sheraton Grand Wetland Park
  • Sheraton Hangzhou Wetland Park
  • Sheraton Grand Hangzhou Wetland Park Resort Hotel
  • Sheraton Grand Hangzhou Wetland Park Resort Hangzhou
  • Sheraton Grand Hangzhou Wetland Park Resort Hotel Hangzhou

You should know

  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.