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Renaissance Hangzhou Northeast Hotel

4.5 star property

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Photo gallery for Renaissance Hangzhou Northeast Hotel

Serves breakfast, lunch and dinner
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers, lifeguards on site
Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, minibar
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Parking included
  • Breakfast available

Explore the area

Map
No 607 Renmin Ave, Nanyuan St, Yuhang District, Hangzhou, Zhejiang, 311100
  • Century Park
    ‪4 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪20 min drive‬
  • West Lake
    ‪23 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

Serves breakfast, lunch and dinner

Club Room, 2 Double Beds, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Serves breakfast, lunch and dinner

Club Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

Serves breakfast, lunch and dinner

Club Suite, 1 King Bed, City View

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Hangzhou Qiantang

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, (18)
The price is €86
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Crowne Plaza Hangzhou Qiantang

About this property

Renaissance Hangzhou Northeast Hotel

Luxury hotel with 3 restaurants connected to the convention center in Hangzhou
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Renaissance Hangzhou Northeast Hotel offers 171 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Renaissance Hangzhou Northeast Hotel, you'll be connected to the convention center and close to Century Park. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Chinese cuisine while dining at Wan Li Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 16.7 mi (26.9 km) from West Lake and 2.5 mi (4.1 km) from Century Park
  • Train station pick-up, train station drop-off, and bus station shuttle service available for a fee
Renaissance Hangzhou Northeast Hotel offers its guests a children's pool, an indoor pool, a 24-hour health club, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 6 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1650 square feet (153 square meters) and includes a conference center. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the luxury Renaissance Hangzhou Northeast Hotel. A train station pick-up service, a train station drop-off service, and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Wan Li Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Food Studio - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Senba - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
R Bar - This pub serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking available (CNY 80 per day)
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request, at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 168 for adults and CNY 84 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Wan Li Restaurant
  • Food Studio
  • Senba
  • R Bar

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Children's pool
  • Indoor pool
  • Lifeguards on-site
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (1650 square feet of space)
  • Meeting rooms - 6

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Front entrance ramp
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Magnifying mirror
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 150
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 29 2025 to January 31 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 168 for adults and CNY 84 for children
  • Nearby parking fee: CNY 80 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, WePay, and UnionPay QuickPass
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Renaissance Hangzhou Northeast Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Renaissance Hangzhou Northeast
Renaissance Hangzhou east
Renaissance Hangzhou Northeast
Renaissance Hangzhou Northeast Hotel Hotel
Renaissance Hangzhou Northeast Hotel Hangzhou
Renaissance Hangzhou Northeast Hotel Hotel Hangzhou

Renaissance Hangzhou Northeast Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 19 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert P

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is very clean and rooms are comfortable. Unfortunately the service staff are poorly trained, especially in the lobby bar. Not the fault of the staff but rather with management.
Stayed 1 night in Oct 2024

8/10 Good

KUEK KEONG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is excelent in a great position if your in the textile business most factories are nearbuy Ling ping City centre is 10 mins away by taxi it is easy and all new, lots of great restaurants, not so many people speak english but it it works out every one tries to make stay perfect
Stayed 3 nights in Aug 2023

10/10 Excellent

xiufang

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good modern decoration. Friendly and excellent service
Stayed 1 night in Mar 2019

8/10 Good

Carsten

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

YA HUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿及服務其實都還算不錯，唯一有一項不足的是早餐很難吃，菜色不夠豐富也不美味，如果能改善這一點我想應該會更棒
Stayed 2 nights in Jul 2024

10/10 Excellent

WEI CHENG

Stayed 3 nights in Jun 2024

10/10 Excellent

WEI CHENG

Stayed 5 nights in Apr 2024

10/10 Excellent

Tae kyung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 깨끗하고 주변환경도 좋습니다. 아시안게임 스타디움 바로 앞. 조식에 김치볶음이 있어, 중국 음식에 잘 안맞는 사람도 아침에는 조금 위안이 될겁니다.
Stayed 3 nights in Aug 2023

8/10 Good

Tae kyung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

PatrickWong, 香港

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體上非常整潔，員工很熱心幫助客人，餐廳食品也不錯，我們遺失了稅票，員工很快地送回我們們的房間，非常不錯的酒店。
Stayed 3 nights in Nov 2019

6/10 Okay

PI CHIAO

Stayed 1 night in Oct 2019

8/10 Good

Herman, 香港

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間整潔，得好。早餐食物一般。員工很禮貌。房間整潔，得好。早餐食物一般。員工很禮貌。房間整潔，得好。早餐食物一般。員工很禮貌。
Stayed 1 night in Aug 2019

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比超高
地點雖然離杭州市中心有點距離 不過酒店非常新穎而且價格不貴 非常推薦
Stayed 1 night in Jul 2019

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比極高
超級好的酒店 五星的設備三星的價格 每次來臨平必住
Stayed 1 night in Jul 2019

10/10 Excellent

chia nung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

SHANG YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service
新开的酒店 后面就是一个广场的有电影院和餐厅 非常方便 里面装修的也挺好的 总体很不错 我很满意 前台也很热情
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
絕對還會再選擇入住這
超棒的酒店 設計感十足 早餐又豐富 是我目前住過數一數二好的酒店
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備がしっかりしていて、従業員の対応がとても丁寧
Stayed 1 night in Nov 2018