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Oriental Deluxe

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oriental Deluxe

Lobby
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Restaurant
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Room service
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017
  • Zhejiang University Huajiachi Campus
    2 min walk
  • 江户前寿司
    16 min walk
  • Zhalongkou Station
    20 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    28 min drive

Room options

Single Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

Hangzhou Haiwaihai Crown Hotel

Pool
Free WiFi
Restaurant
Air conditioning
5.0 out of 5, Exceptional, (5)
The price is €79
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hangzhou Haiwaihai Crown Hotel

About this property

Oriental Deluxe

Luxury Hangzhou hotel in Downtown Hangzhou with free parking
Along with an indoor pool, this hotel has a fitness center and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and a business center. Private bathrooms are not ensuite.
Oriental Deluxe offers 239 accommodations with safes. Accommodations offer separate sitting areas. This Hangzhou hotel provides complimentary wired and wireless Internet access. Coffee/tea makers and minibars are provided. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
During your stay at Oriental Deluxe, you're just a quick walk from Zhejiang University Huajiachi Campus. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Breakfast is offered for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Steps from Zhejiang University Huajiachi Campus and a 3-minute drive from Chongyi Church
Oriental Deluxe offers its guests an indoor pool, a sauna, and a fitness center. There's a coffee shop/cafe on site. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. The luxury Oriental Deluxe also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Hangzhou hotel.

Buffet - This restaurant serves breakfast, lunch, and dinner.
Cafe - This restaurant serves lunch and dinner.
Chinese Restaurant - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Buffet
  • Cafe
  • Chinese Restaurant

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting services
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bath or shower
  • Private bathroom (not in room)
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately CNY 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oriental Deluxe Hotel
Oriental Deluxe Hotel Zhejiang
Oriental Deluxe Hotel Zhejiang Hangzhou
Oriental Deluxe Zhejiang
Oriental Deluxe Zhejiang Hangzhou
Oriental Deluxe Hotel Hangzhou
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel Hangzhou

Oriental Deluxe Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Christophe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THEY DO NOT HONOR HOTELS.COM RESERVATIONS
They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment. Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay - good value
Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!!

10/10 Excellent

Elie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Absolutely amazing!

6/10 Okay

Verified traveller

Disliked: Staff & service
フロントの対応悪い
予約が繋がって無かったらしく、夜遅いにも拘らずえらく待たされた。挙句に自分でhotel.comに確認しろという始末。フロントの対応には呆れるが、部屋は値段相応。NHKが映るのは良かった

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Nini

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE !! A fuire absolument !!
Pour l'hôtel : Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème. Pour la chambre : Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!

8/10 Good

Hsu

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

boite de nuit au 5 " etage. mais pas de bruit. donc ca c est bien confort des chambres buffet tres bon et varié local et européen personnel aimable et conciliant trop eloigné du centre ville