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Hyatt Regency Hangzhou International Airport

3.0 star property

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Photo gallery for Hyatt Regency Hangzhou International Airport

Lobby
One King with Club Access
Restaurant
Exterior
Executive Suite

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Breakfast available

Explore the area

Map
Airport Building Block A, Hangzhou International Airport, Hangzhou, 311241
  • Anchang Ancient Town
    ‪24 min drive‬
  • West Lake
    ‪26 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪28 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪2 min walk‬

Room options

View all photos for Two Twin Airport View

Two Twin Airport View

Two Twin Airport View

  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Two Twin Beds

Two Twin Beds

Two Twin Beds

  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for One King with Club Access Deluxe

Minibar, in-room safe, desk, blackout curtains

One King with Club Access Deluxe

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Airport View with Club Access

Minibar, in-room safe, desk, blackout curtains

One King Airport View with Club Access

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Regency Suite

Regency Suite

Regency Suite

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Twin with Club Access

Minibar, in-room safe, desk, blackout curtains

Two Twin with Club Access

  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for One King with Club Access

One King with Club Access

One King with Club Access

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Twin Airport View with Club Access

Minibar, in-room safe, desk, blackout curtains

Two Twin Airport View with Club Access

  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for One King Airport View

Minibar, in-room safe, desk, blackout curtains

One King Airport View

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed

One King Bed

One King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Hangzhou International Airport

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (40)
The price is €87
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hyatt Place Hangzhou International Airport

About this property

Hyatt Regency Hangzhou International Airport

Hotel connected to the airport in Xiaoshan with 2 restaurants
This smoke-free hotel features 2 restaurants, an indoor pool, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a banquet hall, and a vending machine are onsite. Change of towels is available on request.
Hyatt Regency Hangzhou International Airport offers 336 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.
Features at Hyatt Regency Hangzhou International Airport include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge and luggage storage
  • 18 mi (29 km) from West Lake and 12.8 mi (20.6 km) from Qianjiang Century Park
There are 2 restaurants on site. Public spaces have free WiFi. An indoor pool, a vending machine, and concierge services are also featured at Hyatt Regency Hangzhou International Airport.

This 3-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Hyatt Regency Hangzhou International Airport has 2 restaurants on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: CNY 188 for adults and CNY 94 for children
  • 2 restaurants

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 180
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 130
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Hangzhou International Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 188 for adults and CNY 94 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Regency Hangzhou Airport
Hyatt Regency Hangzhou International Airport Hotel
Hyatt Regency Hangzhou International Airport Hangzhou
Hyatt Regency Hangzhou International Airport Hotel Hangzhou

Hyatt Regency Hangzhou International Airport Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 0 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Wai Weng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for transfer, closed to subway.
Stayed 1 night in Sep 2024

8/10 Good

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Siwen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, only 2 mins walking distance from the terminal.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Steven, SAN ANTONIO

Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Stayed 1 night in May 2024

4/10 Poor

Doron, Santa Rosa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible food at the restaurant. Margarita pizza with ketchup and no cheese, and that was only the beginning. The stuff in the western restaurant could not speak in world of English. Very confused, check in stuff. Very good location if you need to fly in the morning. Very nice rooms.
Stayed 1 night in May 2024

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an airport hotel. Literally attached to the airport right next to terminal 4. We had an early morning flight and were super impressed. Very well maintained and modern with amazing service. Relatively cheap for this kind of property.

10/10 Excellent

Isiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay for transit. It's a 2 minutes walk from hotel lobby to Terminal 4
Stayed 1 night in Jan 2024

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about my stay was amazing. The rooms are stunning, the service is the best I have experienced for years and the restaurant was perfect. Can’t understand why it only has 2 stars when it’s at least 4. Highly recommend
Stayed 2 nights in Nov 2023

10/10 Excellent

SIDNEY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel novo muito bem cuidado
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
룸 컨디션 👍 인테리어도 👍 공항 안에 있어서 좋았어요 하지만 시내랑 접근성은 떨어져요
Stayed 1 night in Oct 2024

10/10 Excellent

Kit Yu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

MASAYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

WANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

youngrae

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JONG WOOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

YoungJin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

JULIO

Stayed 1 night in Mar 2024

10/10 Excellent

BaeHeon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024