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Hangzhou Xinqiao Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hangzhou Xinqiao Hotel

Exterior
Gift shop
Exterior
Games room
Deluxe Room, Partial Lake View

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
No. 226 Jiefang Road, Shang Cheng District, Hangzhou, 310001
  • West Lake
    5 min walk
  • Wushan Night Market
    8 min walk
  • Phoenix Mosque
    13 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    21 min drive

Room options

View all photos for Superior Room

In-room safe, desk, blackout curtains, soundproofing

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Lake View

Executive Room, Lake View

Executive Room, Lake View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Partial Lake View

Deluxe Room, Partial Lake View

Deluxe Room, Partial Lake View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Lake-view Suite

Executive Lake-view Suite

Executive Lake-view Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

LCD TV

Business Suite

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Partial Lake View

Deluxe Twin Room, Partial Lake View

Deluxe Twin Room, Partial Lake View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Sofitel Hangzhou Westlake

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (416)
The price is €139
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Sofitel Hangzhou Westlake

About this property

Hangzhou Xinqiao Hotel

Hotel with 2 restaurants, a short walk to West Lake
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
Hangzhou Xinqiao Hotel offers 346 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Hangzhou Xinqiao Hotel, you're just a quick walk from West Lake. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Just a 5-minute walk from West Lake and 6 minutes by foot from No.2 Park
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. The business-friendly Hangzhou Xinqiao Hotel also features a terrace, dry cleaning/laundry services, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3.5-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: CNY 68 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 600.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 68 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Xinqiao Hangzhou
Xinqiao Hotel
Xinqiao Hotel Hangzhou
Hangzhou Xinqiao
Hangzhou Xinqiao Hotel Hotel
Hangzhou Xinqiao Hotel Hangzhou
Hangzhou Xinqiao Hotel Hotel Hangzhou

Hangzhou Xinqiao Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 49 reviews" "
Rating 8 - Good. 22 out of 49 reviews" "
Rating 6 - Okay. 12 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

puneet

Business traveller
Liked: Staff & service, property conditions & facilities
Overall nice place. View was great. But was hard to find a trash can with trash bags.
Stayed 1 night in Mar 2023

6/10 Okay

Johnny

The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself)
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Stayed 6 nights in Nov 2018

10/10 Excellent

Ms.Pan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future.
Stayed 3 nights in Oct 2018

10/10 Excellent

keiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to West Lake, good food places. Swift check in/out processes by kind staffs.
Stayed 1 night in Jul 2018

10/10 Excellent

Renyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. No AC
Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor.
Stayed 4 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room.
Stayed 2 nights in Jun 2017

6/10 Okay

Debby, Singapore

Liked: Staff & service
Disliked: Room comfort
This hotel is not linked up with Expedia
We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA. A lot of hassle to get through to what needs to be done. Really disappointing experience to start off with... However the hotel staff constantly tried to make it up to us which we appreciate. Air conditioning in the hotel is not ventilated well, constantly feeling hot. Location is great, right in the middle of city. Very convenient.

4/10 Poor

Tao, Plano, TX

Disliked: Cleanliness, property conditions & facilities, room comfort
Good Location But Room is not clean
Hotel room is too old and need renovation

2/10 Terrible

Singh s, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dissapointed.
AGREED BUT NOT RECEIVED! NO third bed as requested. No breakfast as specified.No internet or wifi connection.No air conditioning, No cooler , No coffee , No gym or pool access .No collection or drop off to the airport. Not a Hotel I would recommend for future usage.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Great location
It is really close to the west lake. A lot shopping malls and good restaurants are nearby. However the air condition in the room is too old to work well. Hope it can be improved.

6/10 Okay

Kongway, London

Liked: Cleanliness, staff & service
Too much smoking smell
Nice hotel but the room smell of smoking , need to have proper cleaning

10/10 Excellent

HONGMIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗、部屋は広い、便利。
期待通り、良かった。
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

CHIA-HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다.
Stayed 1 night in Nov 2018

10/10 Excellent

chihyao, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新裝修,免痣馬桶座,讚!房間大雙人床墊睡得舒服,早餐還可以,退房速度快,電梯多等待時間少,ˇ地點非常好近地鐵
Stayed 3 nights in Oct 2018

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, great room, great breakfast; locatio
The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
早餐有待加強
早餐品質有待加強管理，其他很好。
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
普通
隔音設備不佳，房內很多電動壞掉，窗簾電動不能按，請勿打擾也壞。早餐普通。唯一是房間很乾淨，交通便利，附近走路可達的餐廳都非常好吃
Stayed 3 nights in Oct 2018

8/10 Good

福華

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018