Four Seasons Hotel Hangzhou At Hangzhou Centre

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Hotel Hangzhou At Hangzhou Centre

Indoor pool
Lobby lounge
Exterior
Exterior
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
493 Zhongshan North Road, Gongshu District, Hangzhou, Zhejiang, 310005
  • Wulin Square
    4 min walk
  • Hangzhou Tower Shopping Mall
    7 min walk
  • Hangzhou China Silk Town
    9 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    41 min drive

Room options

Premier Room, 1 King Bed, City View (Grand)

  • 208 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed, Canal View (Grand)

  • 208 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 2 Double Beds, Canal View (Grand)

  • 208 sq m
  • Sleeps 3
  • 2 Double Beds

Premier Room, 2 Double Beds, City View

  • 208 sq m
  • Sleeps 3
  • 2 Double Beds

Premier Room, 1 King Bed, City View

  • 208 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed, Canal View

  • 208 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 2 Double Beds, Canal View

  • 208 sq m
  • Sleeps 3
  • 2 Double Beds

Suite (Hangzhou)

  • 274 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed (Four Seasons)

  • 380 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed (Four Seasons)

  • 175 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Canal View (Grand)

  • 175 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 175 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Canal View

  • 175 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed

  • 274 sq m
  • Sleeps 4
  • 1 King Bed

Premier Suite, 2 Double Beds

  • 274 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Room, 2 Double Beds, City View (Grand)

  • 208 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Four Seasons Hotel Hangzhou At Hangzhou Centre

Luxury hotel connected to a shopping center in Downtown Hangzhou with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
Four Seasons Hotel Hangzhou At Hangzhou Centre offers 214 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.
With your stay at Four Seasons Hotel Hangzhou At Hangzhou Centre, you're connected to a shopping center and just a quick walk from Zhejiang Science and Technology Museum. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Just a 4-minute walk from Wulin Square and 7 minutes by foot from Hangzhou Tower Shopping Mall
Four Seasons Hotel Hangzhou At Hangzhou Centre offers its guests a full-service spa and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Four Seasons Hotel Hangzhou At Hangzhou Centre. Free self parking is available.

This 5-star Hangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Four Seasons Hotel Hangzhou At Hangzhou Centre has 3 restaurants on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 268 for adults and CNY 134 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's dinnerware
  • Children's toys
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Pushchair

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Spa

  • 6 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 118
  • Hardwood flooring in room
  • Deep-pile carpet in room
  • In-room accessibility
  • Smooth flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 130
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 90

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Deep-soaking bath
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 134 for children
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel
Four Seasons Hotel Hangzhou At Hangzhou Centre Hangzhou
Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel Hangzhou

Four Seasons Hotel Hangzhou At Hangzhou Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 2 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

8.8/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zeyuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and classic four seasons service. As a new hotel, some of the staff seems new to work, but I can see them trying their best to accommodate.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

IKKYUNG

Stayed 1 night in Oct 2024

8/10 Good

ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024