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Culture Plaza Hotel Zhejiang

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Culture Plaza Hotel Zhejiang

Lobby
Front of property – evening/night
Games room
TV
Room amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Breakfast available

Explore the area

Map
No. 38 Wen Er Road, Hangzhou, Zhejiang
  • Westlake Culture Plaza
    3 min drive
  • Cafe Of Memory
    8 min walk
  • Xianing Bridge Station
    6 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    39 min drive

Room options

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Front of property

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The price is €65
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

Culture Plaza Hotel Zhejiang

Hangzhou hotel in Xihu with 2 restaurants and a health club
This smoke-free hotel features 2 restaurants, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, massage/treatment rooms, and a business center. Housekeeping is not available.
Culture Plaza Hotel Zhejiang offers 174 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, and slippers.
Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
During your stay at Culture Plaza Hotel Zhejiang, you'll be close to West Lake. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at one of the 2 restaurants
  • Breakfast is offered for a fee
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute drive from West Lake and a few minutes from Zhejiang Provincial Exhibition Hall
Culture Plaza Hotel Zhejiang offers its guests a health club and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, gift shops/newsstands, and a hair salon are also featured at Culture Plaza Hotel Zhejiang.

This 3.5-star Hangzhou hotel is smoke free.

Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Chinese Restaurant

Things to do

  • Health club
  • Sauna
  • Spa services

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Hair salon
  • No housekeeping
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Massage/treatment rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Safe
  • Slippers

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately CNY 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Culture Plaza
Culture Plaza Hotel Zhejiang
Culture Plaza Hotel Zhejiang Hangzhou
Culture Plaza Zhejiang
Culture Plaza Zhejiang Hangzhou
Zhejiang Culture Plaza Hotel
Culture Plaza Zhejiang
Culture Plaza Hotel Zhejiang Hotel
Culture Plaza Hotel Zhejiang Hangzhou
Culture Plaza Hotel Zhejiang Hotel Hangzhou

Culture Plaza Hotel Zhejiang Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 15 reviews" "
Rating 8 - Good. 9 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Decent hotel, but internet and house keeping so so
We travel to this city every 2-3 months and stayed at this hotel 3 times so far, each time about 1-2 weeks. My previous experiences with this hotel were satisfactory. However, this time, it was really frustrating. Main reason we chose this one was for the internet access. I have had really really frustrating experience with internet at this hotel. Most secure (https) websites wont work. http site speed is so so - goes on and off. I've changed room because of this, but that didn't help. House keeping is so so. They are skimping on re-filling complementary supplies like water, stirrers, bath wear etc. Will try a different hotel next time.

8/10 Good

R, California

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel; good price, location
I've stayed here couple of times this year. It's a nice clean hotel. Breakfast is good with the custom made omlettes. Location is more residential than commercial. It isn't in a downtown area. You won't find many major eateries or shops around. However, they are all within 5-10min taxi drive. Back to hotel, however, I've felt the room being hot in the morning. I think they turn off the A/C early in the mornings. There is only one english speaking person in the staff at any give time at the frontdesk. And a colleague complained the water wasn't hot enough during morning peak shower time. Other than those minor issues, you can't find a better hotel than this for the price. Western style hotels with same comfort level are all almost double this price. So, we looked at all the hotels and came back to this one on the second time.

8/10 Good

dai, SHANGHAI CHINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
The room and services is good, customer can make the choice of pillow......, perfect experience, the location is not as close as expected. Took a taxi to XIhu at RMB20.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
The room was clean and quiet, which is suitable for business trip or economical personal travel. The breakfast is all-you-can-eat buffet, which was delicious and abundant. In another hand, there are more than 100 TV channels but only Chinese and English ones are available. If the hotel can provide Japanese channels such as NHK, TBS, etc., Japanese guests will increase.
Stayed 2 nights in Aug 2017

8/10 Good

Beautifly, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite comfortable, reasonable price and room size,
wall paints very impressing, it's Chinese painting with flowers and birds, quite good
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveller

Der Preis für das Hotel war angemessen. Irritierend war, dass es im Zimmer selbst keine Deckenleuchte gab (andere Lampen schon), nur im Flur und Bad. Das Bett war etwas härter, aber soweit zufriedenstellend. Ich hatte durch eine aufgegangene Kruste etwas aufs Bettlaken geblutet. Gewechselt wurde das erst nach 3 Tagen, als ich die Fernbedieung so aufs Bett gelegt habe, dass die Flecken gesehen werden mussten. Das Bad ist ok, das Gefälle in der Dusche war auf den zweiten Abfluss außerhalb der Dusche ausgerichtet, sodass nicht alles abgeflossen ist. Eine Dichtung der Duschkabine ist immer wieder etwas rausgerutscht. Es dauerte etwas (2 Minuten?) bis das wirkliche warme Wasser im 16. Stock angekommen ist. Eiskalt war es aber vorher auch nicht, aber schon erfrischend. Das Frühstück ist ok und nicht übertrieben teuer. Das Buffet ist chinesisch europäisch gemischt. Als europäer kommt man gut klar, auch wenn dass man das chinesische Essen nicht so mag. Ich hab selbst in der Nähe keine Bars gefunden, aber das Taxi kostet ja quasi nichts in China, dass man schnell zum West Lake kommen konnte wo eine Menge Bars sind. ca. 3€ kam die Fahrt. Ich weiß nicht, ob es Absicht war oder nicht, aber am Tag vor der Abreise bekam ich einen Teller mit Obst ins Zimmer gestellt. Berechnet wurde dafür nichts. Beim Empfang konnte die Dame, mit der ich gesprochen habe, zumindest ausreichend Englisch. Aber ob das bei allen so ist? Einziger englischsprachiges TV Programm auf 45: CGTN
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
住宿價錢合理與乾淨及安靜
入住及退房快速有效率. 房間舒適乾淨與安靜 有提供免費旅遊地圖資料. 員工年輕能提供旅遊資訊有限. 進出飯店方便,房間都為電子卡,不用寄櫃臺. 飯店有提供健身與按摩及用餐與咖啡餐飲等服務
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Lee

Liked: Cleanliness, room comfort
冷氣不夠.
冷氣不夠(或是酒店沒有啟動, 只能開到有微風), 要到深夜才有冷氣送出, 感到不舒服. 除此, 其它都可以.

4/10 Poor

Sam, Hong Kong

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
質素不太好,性價比低.
房間對着馬路很吵尤其早上. 房內沒有空調,交涉後只有把風扇.

8/10 Good

mathcute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大體來講是不錯的，但暖氣比較不暖，我是2013年02月08～10日入住，碰到下雪，感覺有點冷......

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
隔音差!!
隔音差，容易被喇叭聲吵醒，還可以聽到隔壁的電視聲....網路慢，希望可以改進，搭電梯會有人抽菸，希望可以全面禁菸。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort