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Crowne Plaza Hangzhou Qiantang

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Hangzhou Qiantang

Exterior
Premium Room
Concierge desk
Presidential Suite, 1 King Bed
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
No. 381 Shangsha Road, Qiantang District, Hangzhou, Zhejiang, 310018
  • Hangzhou Tower Shopping Mall
    ‪17 min drive‬
  • Hangzhou China Silk Town
    ‪17 min drive‬
  • West Lake
    ‪19 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪29 min drive‬

Room options

View all photos for 2 Twin Beds Standard

Down duvets, minibar, in-room safe, desk

2 Twin Beds Standard

  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Beds Standard High Floor

Down duvets, minibar, in-room safe, desk

2 Twin Beds Standard High Floor

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Down duvets, minibar, in-room safe, desk

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (High Floor)

Down duvets, minibar, in-room safe, desk

Standard Room (High Floor)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Club lounge access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, City View (Jinsha Lake City View)

Suite, 1 Bedroom, City View (Jinsha Lake City View)

Suite, 1 Bedroom, City View (Jinsha Lake City View)

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Hangzhou Qianjiang

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (187)
The price is €79
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Courtyard by Marriott Hangzhou Qianjiang

About this property

Crowne Plaza Hangzhou Qiantang

Art Deco Hangzhou hotel in Jianggan with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center.
Crowne Plaza Hangzhou Qiantang offers 328 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Hangzhou Qiantang features free WiFi in public areas and self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • 10.4 mi (16.8 km) from MIXC Mall and 10.8 mi (17.4 km) from Hangzhou Grand Theatre
Crowne Plaza Hangzhou Qiantang offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 8073 square feet (750 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Hangzhou Qiantang. Self parking is free.

This Art Deco Hangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 10:30 AM.
Char - Onsite bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 6 AM–10:30 AM on weekends: CNY 148 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Char

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (8073 square feet)
  • Meeting rooms - 10

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 27 to January 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Hangzhou Qiantang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 148 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pool hours are 9 AM – 9 PM from January 31-February 12, 2025.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hangzhou Heda Hotel
Crowne Plaza Heda Hotel
Crowne Plaza Heda
Crowne Plaza Hangzhou Heda
Crowne Plaza Hangzhou Qiantang Hotel
Crowne Plaza Hangzhou Qiantang Hangzhou
Crowne Plaza Hangzhou Heda an IHG Hotel
Crowne Plaza Hangzhou Qiantang Hotel Hangzhou

Crowne Plaza Hangzhou Qiantang Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

jeanney y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Located in front of a big mall and alot of dining options at the hotel and around the hotel. Crowne Plaza Hotels are a hit or huge miss. This one was one of the more decent ones. Buffet is good but room service was not good. Staff are nice. But the most important thing to me is whether the rooms are clean. The rooms are clean here. Jose the manager is the one you want to look for if you can only speak English.

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the pool. It should be advertised as a kiddy pool because it is not deep enough to swim in. The room was great. The breakfast buffet was good, but overpriced. Location to shopping and the subway is excellent
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, good room, good bathroom, good food.
Stayed 1 night in May 2019

10/10 Excellent

EUNTAE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Xinxin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Dong Wok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Hsinghua

Stayed 1 night in Sep 2023

10/10 Excellent

WEN TIEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

MINSEONG

Stayed 1 night in May 2023

10/10 Excellent

Heechae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amzing stay. Staffs were very helpful and kind.
Stayed 1 night in Jan 2023

10/10 Excellent

leihong

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯，都乾淨，又方便
Stayed 1 night in Mar 2021

10/10 Excellent

ChunMing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的地方，服務也都很好
Stayed 4 nights in Aug 2019

10/10 Excellent

YOUNG KOO, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019