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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Aerial view
Indoor pool
Front of property
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet-friendly
  • Air conditioning

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington City Hall
    ‪3 min walk‬
  • Burlington Art Centre
    ‪7 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites by Hilton Burlington Toronto

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (680)
The price is €120
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Hampton Inn & Suites by Hilton Burlington Toronto

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Lake Ontario. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • Steps from Spencer Smith Lakefront Park and 3 minutes by foot from Lake Ontario
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 22.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5005 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1135 out of 2133 reviews
Rating 8 - Good. 531 out of 2133 reviews
Rating 6 - Okay. 257 out of 2133 reviews
Rating 4 - Poor. 106 out of 2133 reviews
Rating 2 - Terrible. 104 out of 2133 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room beautiful area on the boardwalk to wak, lots of places to eat across the street and some a few min walk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the area was ideal. Set in the heart of downtown, nearly everything was within walking distance, and the train station was less than a ten minute drive away. The path along the water was a huge selling feature for us. We enjoyed a daytime walk to the park with our youngest, and an evening romantic stroll as well. Breakfast was free and included. Parking was additional at $15/day which we didn't realize, but not a huge deal. Would go back again.
Stayed 2 nights in Nov 2024

8/10 Good

Nathan

Stayed 1 night in Oct 2024

10/10 Excellent

Philip A

Stayed 1 night in Nov 2024

6/10 Okay

Colleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was a great location. Parking should be included.
Stayed 1 night in Nov 2024

10/10 Excellent

Sairaga

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Nov 2024

6/10 Okay

Devika

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

William

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
They refused to clean our room on Sunday because it was Thanksgiving weekend. We had to take our dirty towels out and ask the front desk to bring clean ones. We only received two bath towels. No hand towels or face clothes. We very disappointed when we saw cleaning staff on our floor later that day
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything we wanted to do. Staff so friendly and helpful. Room was beautiful.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was fantastic. Staff was fantastic. Room was great. What wasn’t fun was music blasting from the attached night club all night long.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to stay near Toronto. The GO train station is close by. Staff were very friendly. Town was cute with lots of shops/restaurants/bakeries to walk to. Views of Lake Ontario were beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Thomas, Fergus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lots of options for dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Christa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean room. Food at breakfast was great
Stayed 1 night in Nov 2024

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much, the location was great for walking along the waterfront and to shops and restaurants downtown. I would recommend this hotel to others!
Stayed 2 nights in Nov 2024

10/10 Excellent

PAULO

Stayed 3 nights in Oct 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The location is beautiful and convenient. Everything is in good shape. We had a very comfortable one night stay. Just little surprised they charge guests for self parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, accomodating staff, and a great time overall. Would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

FINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and scenery. Staff was friendly and room comfortable and quiet. The scent in the whole hotel was refreshing.
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Ok for the price, except for a few issues
Overall, ok except the room stayed very warm on a cold night even with the heat turned low, the hallway carpet was very dirty, and there wasn’t much food selection at the breakfast.
Stayed 1 night in Nov 2024

2/10 Terrible

shehreen, Canton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had 2 queen beds, and one of them was literally broken. We spoke to the front desk manager, and she merely offered to give us a refund on our parking fee.
Stayed 1 night in Nov 2024