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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
View from property
Superior Room, 2 Queen Beds (Park View)
Lunch and dinner served
Fireplace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet-friendly

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington Art Centre
    ‪7 min walk‬
  • McMaster University
    ‪18 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (701)
The price is €162
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includes taxes & fees
10 Apr - 11 Apr
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About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The shopping around Waterfront Hotel Downtown Burlington gets high marks from our customers. During your stay, you're just a quick walk from Lake Ontario. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Spencer Smith Lakefront Park and 3 minutes by foot from Lake Ontario
  • Pets welcome for a fee
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1179 out of 2226 reviews
Rating 8 - Good. 556 out of 2226 reviews
Rating 6 - Okay. 272 out of 2226 reviews
Rating 4 - Poor. 112 out of 2226 reviews
Rating 2 - Terrible. 107 out of 2226 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gil

Stayed 2 nights in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Everyone is very kind love it
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Umair

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No heater
Heater was not working. I spoke front desk said it would work few times however no resolve. I left half way through my stay as it was cold room and no seperate room was provided
Stayed 2 nights in Dec 2024

6/10 Okay

Hayley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
When we booked, we booked a superior lake/park view. When we checked in and got our room, we looked out the window and saw a tree and the city... The room was small, definitely not what we were expecting especially when it was one of the more expensive ones. After we came back from dinner and used the washroom, the bathtub looked absolutely disgusting, there was green and brown all over the drain, and the tub siding was coming off. Overall our experience was very poor, and we will not be staying at that hotel again. Way too expensive for the quality of the rooms. The restaurant they have is very good, the food was great.
Stayed 1 night in Dec 2024

4/10 Poor

Manuel

Disliked: Cleanliness
Very noisy - too many raunchy parties. There is a bar attached to the hotel and the overly loud music and noisy drunk hotel guests kept me up all night. The hotel itself is dated. Staff were not well trained in customer experience. I can’t recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

4/10 Poor

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except I paid for 2 queen size beds and they were 2 double beds not queen size at all so it was a tight squeeze for two people to sleep in one bed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cara

Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Stayed 2 nights in Dec 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 1 night in Dec 2024

8/10 Good

tahmid

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jasmine

Stayed 3 nights in Dec 2024

6/10 Okay

Kevin

Liked: Staff & service, property conditions & facilities
NOT VERY QUIET. HALLWAY NOISE. I WOULD STAY AGAIN FOR CONVENIENCE. GREAT STAFF.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Stayed 1 night in Nov 2024

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Lobby decorated tastefully for the Holiday season and very inviting with aromatic scents. Check in was efficient and Noor was pleasant and attentive. The room unfortunately was a little aged and tired looking.
Stayed 2 nights in Dec 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A really nice property with a great location
Stayed 2 nights in Nov 2024

4/10 Poor

Susan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was run-down, there was no working heater, pulling the blind down required climbing onto the desk, then the window ledge then behind the tv. The water had to run for 10 mins before it became warm and the toilet ran all night. Staff were responsive and was moved to a different room for duration of stay. Very disconcerting that they would place a guest in a room in December with no heat. Very disappointed. Had stayed at the property several years ago but never again. Staff were definitely helpful and doing their best but something is amiss.
Stayed 2 nights in Dec 2024

8/10 Good

Kealyn

Travelled with partner
Liked: Cleanliness
Room was clean and service was as expected
Stayed 1 night in Dec 2024

8/10 Good

Nick

Stayed 1 night in Dec 2024