4/10 Poor
Savitri
23 Oct 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a very clean motel, although one room reeked of smoke. The motel rooms were nicely painted and very clean.
The Manager of this motel was not very compassionate and empathetic. Unfortunate, as I asked for a room with blackout to the lights, but when he said he could not move me, I asked for a bedsheet so I can hang it on the window to block the light seeping in through the window. He said he cannot, as people usually bring their eye guards with them. I told him I cannot sleep with light and he said to leave the motel then. I said ok, It seems I have to, at 9 pm at night, but then he said that I would not get a refund. The room did not meet my expectations but he would not offer a refund.
The staff at the front desk who was checking me in answered the phone whilst I was there and uttered expletives to the caller.
I paid the price of a hotel for this motel, but would not do so again. Sleep is very important when traveling and what is the point of paying for a room when you can't sleep in it.
Savitri
Stayed 2 nights in Oct 2024