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Holiday Inn - the niu, Yen Hamburg City by IHG

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Daily buffet breakfast (EUR 19.00 per person)
Exterior
Point of interest
Exterior
In-room safe, laptop workspace, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
Nordkanalstraße 46, Hamburg, 20097
  • Miniatur Wunderland
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪5 min drive‬
  • Hamburg Cruise Center
    ‪5 min drive‬
  • Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Standard Room

In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed, Accessible

Standard Room, 1 Single Bed, Accessible

Standard Room, 1 Single Bed, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Super 8 by Wyndham Hamburg Mitte

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (634)
The price is €86
for 1 room
includes taxes & fees
1 Apr - 2 Apr
Super 8 by Wyndham Hamburg Mitte

About this property

Holiday Inn - the niu, Yen Hamburg City by IHG

Hotel with a 24-hour front desk, near Hamburg City Hall
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a 24-hour front desk, and tour/ticket assistance are onsite. Change of towels is available on request.
Holiday Inn - the niu, Yen Hamburg City by IHG offers 347 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Our customers tell us they enjoy the public transit around Holiday Inn - the niu, Yen Hamburg City by IHG. During your stay, you'll be within walking distance of Hamburg City Hall. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a car charging station, and an elevator
  • Guests speak favorably about the proximity to public transportation and the helpful staff
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Dogs welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Holiday Inn - the niu, Yen Hamburg City by IHG. For a fee, parking is available.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Books
  • Foosball table
  • Games

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.85 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

the niu Yen
Holiday Inn the niu Yen Hamburg City
Holiday Inn the niu Yen Hamburg City an IHG Hotel
Holiday Inn - the niu, Yen Hamburg City by IHG Hotel
Holiday Inn - the niu, Yen Hamburg City by IHG Hamburg
Holiday Inn - the niu, Yen Hamburg City by IHG Hotel Hamburg

Holiday Inn - the niu, Yen Hamburg City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 99 out of 198 reviews
Rating 8 - Good. 75 out of 198 reviews
Rating 6 - Okay. 17 out of 198 reviews
Rating 4 - Poor. 5 out of 198 reviews
Rating 2 - Terrible. 2 out of 198 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Damodar Rao, Chester Springs

Stayed 28 nights in Nov 2024

8/10 Good

Hubert, London

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and excellent breakfast. Check-in experience was very poor: I arrived and there seemed to be a problem, with three staff behind the counter struggling with the system, muttering between themselves. I have no idea what the problem was because they did not explain. After about 10 minutes they were finally able to check me in. I think the location is not great - next to a big road and it did not feel very safe outside
Stayed 1 night in Nov 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel at reasonable price. It's a shame about the service. We had to ask for a baby bed 4 different times before it was finally brought.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronny, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Helle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again!
Good value for money. Excellent location very close to various train stations, easy to get around the city, very friendly and helpful staff, clean, comfortable, modern. Our room was facing a busy street with lots of traffic, but we had no problems sleeping due to great soundproof windows. No complaints, honestly. The breakfast buffet was really good and definitely recommendable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Teimuraz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival at the hotel the room that I was given already had other people’s belongings, when I went back to the front desk the member of staff changed my room and gave me complimentary drinks vouchers as way off apology, all ends well. The room itself was fantastic, modern, clean, fantastic bed and spacious bathroom. 5 minute walk from two U-Bahn stations. I’d be more than happy to stay here again if I return to Hamburg.
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

James, Henderson

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is new and modern. Breakfast was outstanding. Rooms are a bit small but clean and modern. Housekeeping was unacceptable. Entered my room on two separate occasions even with do not disturb on door and verbally telling them not too. Totally disrespectful and unacceptable.
Stayed 4 nights in Oct 2023

6/10 Okay

Ieuan

Stayed 4 nights in Sep 2023

10/10 Excellent

matthew

Stayed 4 nights in Sep 2023

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Small room, the area around has not many good restaurants
Stayed 5 nights in Aug 2023

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy
Stayed 7 nights in Apr 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel - not the greatest location
Very nice hotel and very clean. Not the best location however. There are no cafes, bars or any other amenities nearby though there are two train stations about a 10-15 minute walk away. You have to get on those if you want to find anything other than the actual hotel. Bear this in mind. Also if I’d been told refugees would be staying on my floor (resulting in very young children sitting in the corridor outside my room playing on mobile phones and offering be bottles of water at 1 Euro) I could then have considered alternative hotel to spend my £100 a night with.
Stayed 4 nights in Apr 2023

10/10 Excellent

Shannon-Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, it is clean and staff are very friendly. Would definitely choose to stay again
Stayed 4 nights in Mar 2023

10/10 Excellent

Cesar, Muscat

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay overall. Room was quiet, clean, and comfortable. Internet was high speed and reliable. Building felt safe and secure. Staff was professional, respectful, and courteous.
Stayed 1 night in Feb 2023

8/10 Good

YUNPENG

Stayed 1 night in Feb 2023

6/10 Okay

YUNPENG

Business traveller
Stayed 3 nights in Oct 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Paul, MALVERN

Stayed 2 nights in Oct 2022

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
The hotel room was very comfortable and spacious for a single person. The only slightly annoying thing was the email communication. I received an email to check-in online, which told me only at the very end of filling in all forms that check-in wouldn't be possible a day before, but only about 3 hours before the normal check-in time. So why sending this email out so early? At this point (24h before) I also send an email request if it would be possible to check-in early or leave my luggage at the hotel earlier, which wasn't answered at all. Fortunately, arriving at the hotel, early check-in was possible, and from then on the stay was great. The location was very convenient to commute to the airport (S1 - Berliner Tor) and in walking distance to the City Center.
Stayed 1 night in Oct 2022

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfortable, convenient and affordable
Conveniently located in the heart of Hamburg but off the beaten path within walking distance from the main train station and the bus station (15 min) and a 3 min walk from the S-bahn . New, modern, clean and safe. While I stayed on night I didn’t see many dining options around the hotel (looks like a new area of town still under development with several hotels). Nice , pleasant and quite atmosphere
Stayed 1 night in Aug 2022