Hotel with a 24-hour front desk, near Hamburg City Hall
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a 24-hour front desk, and tour/ticket assistance are onsite. Change of towels is available on request.
Holiday Inn - the niu, Yen Hamburg City by IHG offers 347 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Our customers tell us they enjoy the public transit around Holiday Inn - the niu, Yen Hamburg City by IHG. During your stay, you'll be within walking distance of Hamburg City Hall. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
Free WiFi in some public areas
Enjoy drinks at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, a car charging station, and an elevator
Guests speak favorably about the proximity to public transportation and the helpful staff
Just a 4-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
Dogs welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at Holiday Inn - the niu, Yen Hamburg City by IHG. For a fee, parking is available.
This Hamburg hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.
Languages
English, German
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Parking on site (EUR 25 per night)
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Things to do
Books
Foosball table
Games
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Area rugs in public areas
Area rugs in room
Lift (90 centimetre wide door)
Stair-free path to entrance
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Air conditioning
Cleaning products are eco-friendly
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets: EUR 25 per pet, per night
Only dogs are allowed
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 3.85 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 19.00 per person
Self parking fee: EUR 25 per night
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
the niu Yen
Holiday Inn the niu Yen Hamburg City
Holiday Inn the niu Yen Hamburg City an IHG Hotel
Holiday Inn - the niu, Yen Hamburg City by IHG Hotel
Holiday Inn - the niu, Yen Hamburg City by IHG Hamburg
Holiday Inn - the niu, Yen Hamburg City by IHG Hotel Hamburg
Holiday Inn - the niu, Yen Hamburg City by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Good hotel and excellent breakfast. Check-in experience was very poor: I arrived and there seemed to be a problem, with three staff behind the counter struggling with the system, muttering between themselves. I have no idea what the problem was because they did not explain. After about 10 minutes they were finally able to check me in. I think the location is not great - next to a big road and it did not feel very safe outside
Good value for money. Excellent location very close to various train stations, easy to get around the city, very friendly and helpful staff, clean, comfortable, modern. Our room was facing a busy street with lots of traffic, but we had no problems sleeping due to great soundproof windows. No complaints, honestly. The breakfast buffet was really good and definitely recommendable.
Upon arrival at the hotel the room that I was given already had other people’s belongings, when I went back to the front desk the member of staff changed my room and gave me complimentary drinks vouchers as way off apology, all ends well.
The room itself was fantastic, modern, clean, fantastic bed and spacious bathroom. 5 minute walk from two U-Bahn stations. I’d be more than happy to stay here again if I return to Hamburg.
Property is new and modern. Breakfast was outstanding. Rooms are a bit small but clean and modern. Housekeeping was unacceptable. Entered my room on two separate occasions even with do not disturb on door and verbally telling them not too. Totally disrespectful and unacceptable.
Very nice hotel and very clean. Not the best location however. There are no cafes, bars or any other amenities nearby though there are two train stations about a 10-15 minute walk away. You have to get on those if you want to find anything other than the actual hotel. Bear this in mind.
Also if I’d been told refugees would be staying on my floor (resulting in very young children sitting in the corridor outside my room playing on mobile phones and offering be bottles of water at 1 Euro) I could then have considered alternative hotel to spend my £100 a night with.
Great stay overall. Room was quiet, clean, and comfortable. Internet was high speed and reliable. Building felt safe and secure. Staff was professional, respectful, and courteous.
The hotel room was very comfortable and spacious for a single person. The only slightly annoying thing was the email communication. I received an email to check-in online, which told me only at the very end of filling in all forms that check-in wouldn't be possible a day before, but only about 3 hours before the normal check-in time. So why sending this email out so early? At this point (24h before) I also send an email request if it would be possible to check-in early or leave my luggage at the hotel earlier, which wasn't answered at all. Fortunately, arriving at the hotel, early check-in was possible, and from then on the stay was great. The location was very convenient to commute to the airport (S1 - Berliner Tor) and in walking distance to the City Center.
Conveniently located in the heart of Hamburg but off the beaten path within walking distance from the main train station and the bus station (15 min) and a 3 min walk from the S-bahn . New, modern, clean and safe. While I stayed on night I didn’t see many dining options around the hotel (looks like a new area of town still under development with several hotels). Nice , pleasant and quite atmosphere