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Raphael Hotel Wälderhaus

3.0 star property

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Photo gallery for Raphael Hotel Wälderhaus

Property amenity
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Comfort Double Room
Interior
Miscellaneous

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Am Inselpark 19, Hamburg, HH, 21109
  • Hamburg Cruise Center
    ‪11 min drive‬
  • Miniatur Wunderland
    ‪12 min drive‬
  • Elbe Philharmonic Hall
    ‪12 min drive‬
  • Hamburg (HAM)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Raphael Hotel Wälderhaus

Hotel in Hamburg with a 24-hour front desk and a restaurant
A restaurant, self parking, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Raphael Hotel Wälderhaus offers 82 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they enjoy the overall property condition at Raphael Hotel Wälderhaus. During your stay, you'll be close to Hamburg Cruise Center. Free WiFi in public areas, a restaurant, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include locker space, meeting rooms, and conference space
  • 11 minutes by car from Hamburg Cruise Center and 12 minutes from Miniatur Wunderland
There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 295 square feet (27 square meters) and includes conference space. The boutique Raphael Hotel Wälderhaus also features tour/ticket assistance and an elevator. For a fee, parking is available.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Raphael Hotel Wälderhaus has a restaurant on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 14 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18.50 for adults and EUR 9.25 for children
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 295 square feet of conference space
  • Meeting rooms

Accessibility

  • Area rugs in room
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 9.25 for children
  • Self parking fee: EUR 14 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Raphael Hotel Wälderhaus
Raphael Hotel Wälderhaus Hamburg
Raphael Wälderhaus
Raphael Wälderhaus Hamburg
Raphael Hotel Wälderhaus Hotel
Raphael Hotel Wälderhaus Hamburg
Raphael Hotel Wälderhaus Hotel Hamburg

Raphael Hotel Wälderhaus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 367 reviews
Rating 8 - Good. 162 out of 367 reviews
Rating 6 - Okay. 25 out of 367 reviews
Rating 4 - Poor. 5 out of 367 reviews
Rating 2 - Terrible. 2 out of 367 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kate

Stayed 1 night in Nov 2024

8/10 Good

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Bernd

Business traveller
Silent and clean Hotel. Good breakfast! Close to Subway Station. WiFi is terribly bad! For Business Travelers absolutely not acceptable! No-Go!!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woodshed with a modern touch
Arrived late caused by traffic on Autobahn. However this hotel is very special and unique from other hotels we usually visit. The hotels exterior is covered in wood. Super modern look and has a natural appeal to it. But the structure itself is made of concrete so idk how Eco-friendly the whole matter is. + for friendly staff, warm room and really clean and tidy. Since I come from the Nordic I can only refer to a Sauna in total, with all birch wood, wood essence & temperature. Cool experience, but slightly overpriced I would say.
Stayed 1 night in Nov 2022

10/10 Excellent

Sofia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
This was a very enjoyable stay, all the staff were first class. It was so good to find that talking in English was no problem. The only criticism was that he shower had no limit on the heat so one has to be very careful in its use.the hotel was super clean.
Stayed 3 nights in Oct 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et rigtig fint Hotel til pengene.
Stayed 1 night in Sep 2019

8/10 Good

Emmanuel

Liked: Cleanliness, property conditions & facilities, room comfort
Theserene hotel very peaceful and clean
Stayed 6 nights in May 2019

8/10 Good

vipula

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

10/10 Excellent

Wilfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A funky, but pleasant hotel
The building is striking: wood clad outside and (mostly) inside, with a commitment to sustainability showing in various details. It is located in Hamburg's green belt is pleasant, with fast and easy access to the city by train, but the local area is not so interesting. Half of the rooms face the railroad line to Hamburg, which can be noisy. But the other half, including the room where we stayed, are quiet.
Stayed 4 nights in Jul 2018

8/10 Good

Denis, Sydney, Australia

Liked: Cleanliness, staff & service, room comfort
We had 3 nights here while visiting Hamburg on holiday. Location was convenient to the S-Bahn, with a train every 10 minutes to/from the Hbf, so we could get anywhere quickly. Staff were helpful. The restaurant & bar was lively - we had a drink at the bar, but didn’t try the restaurant though patrons were enjoying themselves. The room was clean, with nice timber fit out. However, it didn’t have any tea/coffee facilities in the room. We were able to get a cup of hot water from the bar. Make sure to use the “do not disturb” sign since housekeeping arrives quite early.
Stayed 3 nights in Apr 2018

8/10 Good

Rob, Michigan

Liked: Cleanliness, room comfort
Environmental hotel
Large focus on the environment, and the sustainability.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great hotel and exhibit. Poor wifi.
The hotel is lovely. Beautiful rooms with the woodland theme. Interesting woodland exhibition in the hotel and a truly different selection of books on sale in the lobby. The wifi is a pain. At least when used with an iPhone. I kept having to find a new webpage to open to force a reacceptance of the T's & C's. I'm retired now, but for a business traveller this MUST be improved.
Stayed 2 nights in Apr 2018

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice bike ride to Hamburg
Not much going on in the neighbourhood but our plan revolved around staying here and cycling into Hamburg on Stadt bikes (located 2 mins from the hotel). Worked out perfectly. Great ride to Hafen city and miniatur wonderland. Nice eco hotel.
Stayed 1 night in Aug 2017

8/10 Good

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and very convenient
I booked this hotel simply because it was close to an event venue but we really fell on our feet. The staff were exceptionally helpful, the restaurant was excellent and the price was good. My only criticism was that the rooms were a bit too warm for me but that's not a big deal. Would definitely stay here again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky spacious hotel with a good bar/restaurant
A two night stay for work, with too little time in the hotel. Great room with a tree in the corner. masses of space and double aspect room. Fantastic dinner. Unfortunately had to leave to early each day (0400) to sample breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mike, East Anglia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in new Eco park development
We stayed there for three days as part of our holiday in Hamburg. The hotel is situated in a new (2013) Eco development and is itself run along Eco lines. It is an interesting departure from the usual hotel and the staff were exemplary. The hotel is a short train journey into Hamburg and the service is frequent. The room was large and well appointed. The reception staff were friendly and informative. The restaurant provided a good quality of continental breakfast. We tried their evening fare on one occasion and it was tasty and very well presented. The restaurant manager, Katerina, was extremely friendly and no request was too much for her.

6/10 Okay

Michael, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, local area ok but could feel "exposed" on dark evenings. Breakfast at Cafe behind hotel excellent value... ½ hotel price. Big problem was very poor WiFi... Signal in room was useless.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but not friendly staff
Room and comfort were perfect. Staff not quite helpful and friendly.