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 Hamburg • 1 Room
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Nordport Plaza, Hamburg Airport

0-star property
Südportal 2, Norderstedt, (01) 562 1066
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4.5 out of 5
Wonderful!
See all 6 ebookers Reviews

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Economy Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Economy Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Airport Plaza Hotel Hamburg. During your stay, you'll be close to Hagenbeck Zoo. Features include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Indulge with massages at Well-Fit Area
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and a sauna
  • 11 minutes by car from Hagenbeck Zoo and 13 minutes from Volksparkstadion
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee

Airport Plaza Hotel Hamburg ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Airport Plaza Hotel Hamburg

Everyone (3) Family (2)
2 out of 5
Empfang Reception arrogant, mussten Bett aus Personalmangel selber beziehen....

Posted by on 10 Aug 2022

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5 out of 5
Kiva

Posted by , from Karkkila on 11 Jul 2022

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5 out of 5
Das Personal an der Rezeption war sehr freundlich und entgegenkommend. Ebenfalls war das Gesamtpaket sehr stimmig. Das Einzige was ich zu bemängeln habe, was aber Jammern auf hohem Niveau ist, war das Essen im Bistro. Es war nicht schlecht, aber ich hatte etwas mehr erwartet. Das Risotto, welches ich gegessen habe war etwas fade. Ich kann jedoch nachvollziehen, das hier der Koch/die Köchin sich sehr ins Zeug legen muss, um ein Menü zu gestalten, was auf alle kulturellen und/oder religiösen Unterschiede passt. Alled in Allem war es ein sehr gutes Hotel, werde ich auf jeden Fall weiterempfehlen.

Posted by on 5 Aug 2021

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5 out of 5
Tolles Preis-Leistungsverhältnis. Grosse, moderne Zimmer mit grossem TV und Regenwalddusche. Late Check-out gegen geringen Aufpreis möglich.

Posted by on 13 Oct 2019

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5 out of 5

Posted by on 12 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by vw

Lieber Gast, vielen Dank für Ihr positives Feedback. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten und wir Sie von uns überzeugen konnten. Wir freuen uns auf Ihren nächsten Besuch. Beste Grüße, Ihre Nordport Crew

5 out of 5
Die Unterkunft besitzt sehr große und geräumige Zimmer, was sehr schön ist. Auch das Badezimmer ist schön eingerichtet, gerade die große Dusche ist vom Vorteil für zwei Personen! Das Highilght des Zimmers war die Beleuchtung des Betts. Das Bett besaß nämlich eine farbige LED-Kette, diese war hinter dem Bett angebracht und man konnte diese in allen erdenklichen Farben anmachen. Die Sauna sowie der Sportbereich waren auch sehr schön und modern eingerichtet. Geschmackssache sind die sehr großen Fenster des Hotels (Ca. 2 1/2 Meter hoch). Einziges Manko war das Frühstück. An dem Essen an sich ist nichts zu beanstanden, jedoch gibt es kein Buffet und somit werden sämtliche Essenswünsche durch die Mitarbeiter gebracht. Leider standen an unserem Morgen nur zwei Mitarbeiter zur Verfügung, weshalb die Wartezeit sehr lange war. Unseres Erachtens könnte man entweder ein Buffet herrichten, oder mehr Mitarbeiter zur Verfügung stellen.

Posted by on 22 Jun 2019

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About the Nordport Plaza, Hamburg Airport

Location Südportal 2, Norderstedt, 22848

Property Features

Airport Plaza Hotel Hamburg offers its guests a full-service spa, a 24-hour health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Airport Plaza Hotel Hamburg. An airport shuttle during limited hours is available for a fee. Parking is available for a fee. This Norderstedt hotel is smoke free.

  • 188 guestrooms or units
  • 9 levels
  • 2 buildings
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Built in 2018
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Schnelsen Station (7.1 km / 4.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Airport Plaza Hotel Hamburg offers 188 accommodations with tablet computers and a safe. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Norderstedt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Tablet
  • In-room dining
  • Flat-screen television
  • Fridge
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Restaurant blue – This restaurant serves breakfast, lunch and dinner.

Café MOIN! – On-site café. Open selected days.

Sky Bar – On-site bar. Happy hour is offered. Open selected days.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a sauna.

  • Health or beauty spa nearby

Spa Services

Well-Fit Area has 3 treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 3
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport Plaza Hotel Hamburg offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Long-term renters welcome
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 to 25 per person
  • Airport shuttle fee: EUR 5 per person (one-way)
  • Self-parking fee: EUR 18 per day (in/out privileges)
  • Extended parking fee: EUR 99 per week
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nordport Plaza Hamburg Airport Tribute Portfolio Hotel
  • Nordport Plaza Hamburg Airport Tribute Portfolio Norderstedt
  • Nordport Plaza Hamburg Airport Tribute Portfolio
  • Nordport Plaza Hamburg Tribut
  • Plaza Hamburg Norderstedt
  • Nordport Plaza Hamburg Airport
  • Airport Plaza Hotel Hamburg Hotel
  • Airport Plaza Hotel Hamburg Norderstedt
  • Airport Plaza Hotel Hamburg Hotel Norderstedt
  • Nordport Plaza Hamburg Airport A Tribute Portfolio Hotel

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.