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NH Collection Hamburg City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Hamburg City

Exterior
Terrace/patio
Lobby
Lobby
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Parking available
  • Pet-friendly

Explore the area

Map
Feldstr. 53-58, Hamburg, HH, 20357
  • Hamburger Dom
    1 min walk
  • Hamburg Messe and Congress
    9 min walk
  • Reeperbahn
    11 min walk
  • Hamburg (HAM)
    28 min drive

Room options

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (Extra Bed 3 adults)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 3 adults)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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includes taxes & fees
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About this property

NH Collection Hamburg City

Pet-friendly hotel with a full-service spa connected to the convention center in Hamburg
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
NH Collection Hamburg City offers 129 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us they can't get enough of the helpful staff at NH Collection Hamburg City. During your stay, you'll be connected to the convention center, and just a quick walk from Hamburger Dom. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 11 minutes by foot from Reeperbahn and a 3-minute drive from Hamburg City Hall
  • Cats and dogs welcome for a fee
NH Collection Hamburg City offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly NH Collection Hamburg City. For a fee, parking is available.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Onsite venue - This bar serves light fare only. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: EUR 13-32 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg NH
Nh Hamburg Altona Hotel Hamburg
Nh Hotel Hamburg
Nh Hotels Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City
Nh Hamburg-City Hotel Hamburg
NH Collection Hamburg City Hotel
NH Collection Hamburg City Hamburg
NH Collection Hamburg City Hotel Hamburg

NH Collection Hamburg City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1001 reviews" "
Rating 8 - Good. 333 out of 1001 reviews" "
Rating 6 - Okay. 62 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, remarkable breakfast, nice amenities
Stayed 3 nights in Jul 2024

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The USP for this hotel is the room space, it is like an apartment inside with well maintained stylish furnishings. The room has great amenities and is good value for money. I make a point of staying here whenever I visit Hamburg, its that good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Hamburg. Loved it
Stayed 1 night in Jun 2024

10/10 Excellent

Sebastien

Stayed 2 nights in May 2024

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here for the Hamburg Marathon. The hotel is a short walk from the start / finish area, close to public transport, and many good restaurants nearby. The staff were friendly and helpful. The room was immaculately cleaned daily, and our room was very quiet and comfortable. We look forward to staying with you again soon.
Stayed 4 nights in Apr 2024

10/10 Excellent

Casper

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
I'll start off by saying, the staff here are fantastic. But cons, then pros. 1. Early check in. When I booked, I enquired about whether I could check in an hour or so earlier. They told me that I can come and ask, but if my room wasn't ready, I could drop off my bags. When I arrived, I was told "Your room is available, but we won't give you early check in unless you sign up to our Rewards program". Being accosted into signing up was an extremely uncomfortable experience. 2. Why am I paying extra for better WiFi? This is, supposedly, a 4 star hotel. If I am paying 175€ a night, I do not, at all, expect to have to PAY MORE for fast WiFi. 3. The Mini Bar prices are insane. Yes, I get it's a convenience thing. But 4€ for a bottle of beer that is 0.80€ in a store is extortionate. 4. The bar selection could use a rethink. A very very basic selection. 5. This is, as I said, supposedly a 4 star hotel. I would argue it's a 3 star. It is certainly overpriced for what it is. Pros: 1. The suites are awesome. Very big, and having multiple spaces is so nice. (But the bathroom has enough space for a bath too) 2. The staff always say hello and are awesome. They even gave me plasters for my feet when my shoes caused issues. 3. The location is close enough to Reeperbahn where you can walk to it or take a 5 minute Uber. But it's far enough away where you dont get thousands of drunk people stumbling around. Overall, returning is questionable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with family
Stayed 1 night in Jul 2023

8/10 Good

Elizabeth

Stayed 2 nights in Jul 2023

10/10 Excellent

Kemal

Liked: Cleanliness, property conditions & facilities
-
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and service. The hotel is located in walking distance from downtown Hamburg.

10/10 Excellent

Garrett

Stayed 5 nights in Jun 2023

8/10 Good

Tahera

Business traveller
Liked: Amenities, property conditions & facilities
It is good.
Stayed 7 nights in Apr 2023

8/10 Good

Jai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proactive staff
On the first day, there were no vegetarian options available at breakfast. However, staff were proactive and asked us for a list of possible products we would like. The vegetarian options were available for the remaining 3 days of our stay.
Stayed 4 nights in Aug 2022

10/10 Excellent

Parichard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room size, great amenities, very good staff. However, Aircondition was not working well enough. We also suggest to give a cloth washing machines and dryer facilities for guests usage.
Stayed 7 nights in Aug 2022

10/10 Excellent

Yoav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Osman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great customer service. Staff is very polite and helpful
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
Everything is good in this hotel EXCEPT the lady the reception, who doesn't know enough info/skill. For this readon, our check in took around 15 minutes!!
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient hotel. Nice and problem solving staff. Spacious and clean room. Very nice breakfast.
Stayed 2 nights in Jun 2022

10/10 Excellent

Mario

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Hamburg. Nice and comfortable rooms. Rather spacious. Great breakfast.
Stayed 4 nights in Jun 2022

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious, great location near trains, and very clean. Bed was super comfy and the pillows were amazing (not typical German flat)
Stayed 3 nights in Jun 2022