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4.3 out of 5

"Excellent stay Friendly staff Comfortable location " More

By a verified traveller on Mon 13 Aug 2018

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Privilege, Room, 1 Double Bed, Courtyard Area

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Hamburg Mitte. During your stay, you're just a quick walk from Planten un Blomen. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Reeperbahn and a few minutes from Hamburg City Hall

Mercure Hotel Hamburg Mitte ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Hotel Hamburg Mitte

Everyone (7) Couples (8) Business (1) Family (2) Friends (1)
4 out of 5

Posted by on 9 Sep 2019

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4 out of 5
Excellent stay Friendly staff Comfortable location

Posted by on 13 Aug 2018

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3 out of 5
Sehr kleines Zimmer für den Preis, nicht sehr sauber, Haare an der Duschwand, Flecken auf der Bettwäsche.

Posted by on 29 Aug 2023

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5 out of 5

Posted by on 16 Aug 2023

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5 out of 5
Schönes modernes Hotel in exzellenter Lage. Sehr freundliches Personal, schöne Zimmer, beste Matratze und perfekte Aussicht. sehr gern wieder

Posted by on 12 Sep 2022

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5 out of 5

Posted by on 10 Nov 2019

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4 out of 5
Gutes Hotel, nah zu Planten un Bloomen. Eigentlich alles relativ nah zusammen. U-Bahn Station in ca.7-15min zu erreichen. Was ein wenig fehlt, ein Supermarkt/Einkaufsmöglichkeit in Gehdistanz.

Posted by on 17 Aug 2019

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5 out of 5
Sehr freundliches Personal, die Zimmer sind modern und sauber Absolut empfehlenswert👍👍

Posted by , from Appenzell on 14 Oct 2018

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5 out of 5

Posted by on 14 Oct 2018

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5 out of 5

Wunderbares Hotel

Sehr sauberes, moderenes aber gemütliches Hotel. Das Personal war sehr zuvorkommend. Zimmer nicht zu groß aber ordentlich. Sehr zum empfehlen.

Posted by , from münchen on 7 Jan 2018

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About the Mercure Hotel Hamburg Mitte

Location Schroederstiftstr. 3, Hamburg, HH 20146

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2045 square feet (190 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Mercure Hotel Hamburg Mitte. For a fee, parking is available. This 4-star Hamburg hotel is smoke free.

  • 180 guestrooms or units
  • 9 levels
  • 2045 sq ft of conference space
  • 190 sq. m of conference space
  • Built in 2002
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Sternschanze Station (1.2 km / 0.8 mi)
  • Metro station: Sternschanze U-Bahn (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Hamburg Mitte offers 180 accommodations with laptop-compatible safes and free newspapers. Smart televisions come with satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

RELAX – This diner serves lunch and dinner. Happy hour is offered.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a security system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Covered self-parking fee: EUR 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamburg Mercure Hotel
  • Hamburg Mercure Hotel Mitte
  • Hamburg Mitte
  • Mercure Hamburg Mitte
  • Mercure Hotel Hamburg
  • Mercure Hotel Hamburg Mitte
  • Mercure Hotel Mitte Hamburg
  • Mitte Hamburg
  • Mercure Hamburg Mitte Hamburg
  • Mercure Hotel Hamburg Mitte Hotel
  • Mercure Hotel Hamburg Mitte Hamburg
  • Mercure Hotel Hamburg Mitte Hotel Hamburg

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.