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Hotel Zollhof

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zollhof

Front of property
Desk, laptop workspace, free WiFi, bed sheets
Desk, laptop workspace, free WiFi, bed sheets
Desk, laptop workspace, free WiFi, bed sheets
Towels

Reviews

3.6 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Wandsbeker Zollstraße 71 - 73, Hamburg, HH, 22041
  • Horner Rennbahn
    3 min drive
  • Restaurant Rodizio Rio
    3 min walk
  • Wandsbek Market U-Bahn
    9 min walk
  • Hamburg (HAM)
    31 min drive

Room options

View all photos for Room

Desk, laptop workspace, free WiFi, bed sheets

Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Apartment

Desk, laptop workspace, free WiFi, bed sheets

Standard Apartment

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 36 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Triple Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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Reception

Sleephotels Cosmos

Free WiFi
Housekeeping
3.2 out of 5, (46)
The price is €77
for 1 night
includes taxes & fees
3 Jan - 4 Jan
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About this property

Hotel Zollhof

Hamburg hotel in Wandsbek with free parking
Free self parking and free WiFi in public areas are available at this smoke-free hotel. Change of towels is available on request.
Hotel Zollhof offers 33 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

During your stay at Hotel Zollhof, you'll be within walking distance of Horner Rennbahn. You'll find features like free WiFi in public areas and free self parking.
  • Free WiFi
  • Free self parking
  • 10 minutes by car from Hamburg City Hall and 11 minutes from Miniatur Wunderland
  • Dogs welcome for a fee
Public spaces have free WiFi. Self parking is free.

This Hamburg hotel is smoke free.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 25 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Property is also known as

Hotel Zollhof Hotel
Hotel Zollhof Hamburg
Hotel Zollhof Hotel Hamburg

Hotel Zollhof Reviews

Reviews

3.6
Rating 10 - Excellent. 2 out of 49 reviews" "
Rating 8 - Good. 4 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 8 out of 49 reviews" "
Rating 2 - Terrible. 31 out of 49 reviews" "

3.8/10

Cleanliness

4.8/10

Staff & service

3.8/10

Amenities

3.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Renato

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Munawar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Defo needs a makeover
No one at reception upon arrival. Waiting in reception whilst keys to room were found. Heating not working in room.
Stayed 1 night in Nov 2023

10/10 Excellent

mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Lise Schive

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Nordic Digital Lab

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ville ikke bo der igen, om det så var gratis
Meget slidt og lignede nået der havde været lukket i flere år, kan ikke anbefales.
Stayed 1 night in Jul 2024

2/10 Terrible

Fayçal

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel miteux
Stayed 1 night in May 2024

6/10 Okay

Jon Vegard

Stayed 2 nights in May 2024

2/10 Terrible

Louise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALDRIG IGEN
Om jeg så fik penge kom jeg ik igen. Møgbeskidt. Ingen i receptionen. Skummelt område. Ingen varm vand. Da vi fik værelse med varmt vand kunne altan døren ik lukkes og heller ik vinduet på badeværelset. Alt var lavet halvt. Man kan intet på hotellet. Ingen tv internet mad drikke service. Da vi bad om mere toiletpapir fik vi en brugt kvart rulle. De spurgte om vi da havde behov for varmt vand. Gården hvor bilen holdte var fyldt med byggeaffald og alle sten i stykker. Vinduerne i opgangen var i stykker og alt var møg hamrende beskidt.
Stayed 2 nights in May 2024

8/10 Good

wolfgang

Liked: Cleanliness
Kleinere Mängel
Für die Rubrik/Preis war das Hotel durchaus befriedigend. Im Badezimmer waren zu wenig Abstellplatz für Utensilien, die Tür der Dusche war nicht eingehängt, das WLAN ging nicht, da die Reichweite nur bis zum 1. Stock reichte, ich war im 4. OG . Der Fernseher hatte eine chaotische Programmspeicherzuordnung, ZDF lag auf Kanal 106
Stayed 3 nights in May 2024

6/10 Okay

Ashar

Travelled with family
Liked: Amenities
..
Stayed 1 night in Apr 2024

8/10 Good

Norbert

Business traveller
Liked: Cleanliness
Es ist ein sehr einfaches Hotel, welches derzeit umgebaut wird. Aber Preis/Leistung ist OK. Für diesen Preis kann man nicht mehr erwarten.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Marc

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Betrug - Abzocke -Warnung - Unfassbar
Das geht garnicht ! das ist das schlimmste Hotel was wir je gesehen haben. Hier sollte mal eine Behörde aufräumen. Dieses Hotel sollte aus einem seriösen Hotelsuchportal verschwinden denn es ist reine Abzocke. Und versuch mal das Geld wieder zu bekommen - da muss auch Hotels.com sich etwas einfallen lassen. Also - Warnung an Alle - dieses Hotel niemals !
Stayed 4 nights in Feb 2024

2/10 Terrible

Jaksa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Matthias

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolut grausam. Das Zimmer war eine Frechheit, das gesamte „Hotel“ ist ein Witz! Im Grunde müsste man für so viel Siff, Schimmel und Ekel Schmerzensgeld verlangen. Leute, bitte tut euch das nicht an. Investiert ein paar Euro mehr und bucht ein richtiges Hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Haschem, Moosach

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

2/10 Terrible

Uwe

Business traveller
Disliked: Amenities
Katastrophe!!! Völlig runtergekommen, überall Baumaterialien, dreckig, die Zimmertür wurde schon so oft aufgebrochen, dass sie kaum noch schließt, der gebuchte CheckIn ab 10 Uhr klappte auch nicht. Erst ab 14 Uhr,. Toilettendeckel lag unbefestigt teils auf dem WC und teils daneben. Das Bett war fürchterlich. Und dann sagte der Mitarbeiter an der Rezeption, sie hätten einen Ruhr-Ausbruch. Habe kaum ein Auge zugemacht und habe das Hotel schon um 4:30 Uhr verlassen. Dass Expedia ein derart miserables Haus anbietet macht mich nachdenklich. Also, mein Tipp, Bucht wo anders.
Stayed 1 night in Dec 2023

2/10 Terrible

farokh

Stayed 4 nights in Nov 2023

2/10 Terrible

Renate

Disliked: Property conditions & facilities
Bad eiskalt da keine Heizung ging und kaltes Wasser unzufrieden obwohl ich das bemengelt hatte der Eingangs Bereich Baustelle
Stayed 2 nights in Dec 2023

2/10 Terrible

Ulrike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
kein Personal vor Ort, auch morgens nicht. keine Reaktion auf die angegebene Telefonnummer, kein Frühstück, kein warmes Wasser, kein w-lan, kein TV. überall Renovierungsmaterial, keine anderen Personen vor Ort, wirkte wie eine verlassene Baustelle. Unheimlich
Stayed 3 nights in Dec 2023

4/10 Poor

christian klaus

Stayed 2 nights in Nov 2023

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HEIZUNG aus. Kein Wlan. MÖBILIAR verschlissen. Fenster kaputt im Badezimmer ließ sich nicht mehr schließen, direkt neben der Dusche. Deckenlampe kaputt. Service schlecht. Bitte aus der Vermittlung nehmen.
Stayed 2 nights in Dec 2023

6/10 Okay

Anke

Liked: Cleanliness
Disliked: Property conditions & facilities
-
Stayed 1 night in Dec 2023

2/10 Terrible

Cüneyt

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Martin

Business traveller
Disliked: Staff & service
Nun ja, es kostete ja nicht viel. Aber Flur und Aufzug waren vollkommen dreckig. Das Zimmer selber war wirklich sauber, auch das Bad. WLAN funktionierte tadellos. Die Duschtüren fielen alledings auseinander. An der Rezeption stand ein Kühlschrank, der bis auf ein paar Biere nichts mehr enthielt. Er war fast leer. Ich reklamierte das. Dennoch änderte sich das während meines dreitägigen Aufenthaltes auch nicht. Kurzum. Billig hin oder her. Da gehe ich nie mehr hin!
Stayed 2 nights in Nov 2023