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Hotel Neugrabener Hof

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December 2024
January 2025

Photo gallery for Hotel Neugrabener Hof

Double Room
Exterior
Premium bedding, minibar, desk, blackout curtains
Daily buffet breakfast (EUR 9.50 per person)
Double Room | Bathroom

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
Cuxhavener Str. 369, Hamburg, 21149
  • Harburger Mountains
    5 min drive
  • Kiekeberg Open Air Museum
    10 min drive
  • Wildpark Schwarze Berge
    17 min drive
  • Hamburg Finkenwerder Airport (XFW)
    30 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Neugrabener Hof

Hamburg hotel in Hamburg-Harburg with a 24-hour front desk and a coffee shop
A coffee shop/cafe, concierge services, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Hotel Neugrabener Hof offers 20 accommodations with minibars and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the helpful staff at Hotel Neugrabener Hof. During your stay, you'll be close to Harburger Mountains. Features include free WiFi in public areas and free self parking, plus a coffee shop/cafe.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 5 minutes by car from Harburger Mountains and 10 minutes from Kiekeberg Open Air Museum
  • Pets welcome for free (restrictions apply)
There's a coffee shop/cafe on site. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Hotel Neugrabener Hof. Free self parking is available.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Room service is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends: EUR 9.50 per person
  • 1 coffee shop/cafe
  • Room service available

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Guests will receive an access code.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Neugrabener Hof Hamburg
Neugrabener Hof Hamburg
Neugrabener Hof
Hotel Neugrabener Hof Hotel
Hotel Neugrabener Hof Hamburg
Hotel Neugrabener Hof Hotel Hamburg

Hotel Neugrabener Hof Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 52 out of 192 reviews" "
Rating 8 - Good. 65 out of 192 reviews" "
Rating 6 - Okay. 31 out of 192 reviews" "
Rating 4 - Poor. 25 out of 192 reviews" "
Rating 2 - Terrible. 19 out of 192 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Per-Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Likeable
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Neugrabener Hof. The staff were accommodating, the room was clean and had more than enough room for our group of 3. We will definitely stay here again when we visit Hamburg again.
Stayed 1 night in Apr 2024

2/10 Terrible

Nelson

Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convinient place in south Hamburg
There was lack of power outlets. Actually there were more of them in bathroom that room itself. I´m used to bed having outlet at each side.... It´s locaton .... in´t on busy noisy street, so shops are close by, so are the cars. And lastly ... drain in shower could use some tweaking. more water could go in that managed to go out.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sergey

Stayed 1 night in Aug 2023

8/10 Good

Phillip K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Neugrabener Hof is a nice choice about a 25 minute journey from Central Station on the S Bahn. The S Bahn station is a 10 minute walk to the hotel. The hotel is on the main road and yet, it is very quiet in the evening. The breakfast buffet counter and tables were set up with loving care. The coffee is a special treat each cup ground to perfection! My room was comfortable and the bath room was recently updated. This made my week's stay in Hamburg most enjoyable!
Stayed 7 nights in May 2023

8/10 Good

REINHARD

Liked: Staff & service, amenities
Stayed 6 nights in Jul 2022

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We contacted the hotel prior to booking to confirm they had availability for our dog, they did but at a higher rate than on Expedia. We booked with Expedia and upon arrival were told our room was not ready as there was flooding and water on the floor. Asked us to wait and hour or so as they cleaned the room which would have made us extremely late for the concert we were going to. Accommodated us by sending us to a sister hotel, which was fine, front counter staff was cordial, room was clean, nothing special. Thankfully close to the train station, we missed the first 30 mins of the show.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I loved the fact that we were able to check in through the phone before we arrived and they gave us instructions to get access to our room, because we arrived at midnight. The hotel has free parking, it is very close to public transportation, staff speaks English, they offer breakfast for a reasonable price, and our room was clean.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern, with helpful staff. It was also close to the city centre.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Renée

Stayed 1 night in Aug 2024

8/10 Good

Leif

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima
Grote, schone kamer met drie echte bedden (geen slaapbank) en badkamer. Ondanks drukke weg, hoor je daar weinig van. Heerlijk geslapen!
Stayed 1 night in Aug 2024

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin overnatning
Super fin overnatning på vej hjem fra Polen, som familie. Vi bookede et familieværelse og havde en dobbeltseng og to enkeltsenge, det fungerede perfekt. Hovedpuderne trængte til en udskiftning, de var helt flade. Rent og pænt med lille køleskab på værelset. Vi havde hvad vi skulle bruge, og personalet var meget venligt.
Stayed 1 night in Aug 2024

8/10 Good

Björn

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Inte mysigt. Inte okej.
Förvisso säkert städat i korridorer och på rummet men gamla heltäckningsmattor och inredning+textilier från gissningsvis 1990-tal ger känsla av gammalt, unket och oengagerad plats. Även tunt damm på vissa ytor (vilket iofs ju kan bli snabbt) och sänggavel med någon typ av vilyl-skikt som flagade. Unken lukt på rummet ökade känslan av ofräscht. Reception och frukostrum i källaren, med källarkänsla. Okej frukost men i tråkig miljö. Utvändigt: smutsiga ytskikt, på räcken, fönster, trappa. Oklippt gräs på framsidan och smutsig skylt. Jag trodde hotellet var nerlagt. Inte välkomnande. Positivt: trevlig kvinna i receptionen (vi såg ingen annan personal) Flera restauranger i närheten. Vi åt på en restaurang Öz Urfa, som var mycket trevlig, med många gäster och god mat. Mycket trevlig och generös personal. Rekommenderas varmt! Vi skulle inte rekommendera boendet till någon. Synd eftersom vi fick trevligt bemötande av kvinnan som jobbade där.
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben nur eine Nacht gebucht. Wurden sehr freundlich empfangen. Zimmer sind sauber und nett eingerichtet. Die Bettdecken sind wunderbar flauschig. :)
Stayed 1 night in Jul 2024

4/10 Poor

Abbas Rahmatollah

Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Tomas

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

8/10 Good

Fredrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lars Erik

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Gyda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Alexandre

Travelled with family
Liked: Cleanliness, staff & service
Ganz ok für Kurzaufenthalt
Ok um 1bis 2 Nächte zu übernachten. Für Familie mit 4 Personen sehr eng. Etwas in die Jahre gekommen. S-Bahn in der Nähe. Einkaufsmöglichkeiten in der Nähe. Sympathisches Personal/Inhaber.
Stayed 3 nights in Jul 2024