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Holiday Inn Hamburg - City Nord by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Hamburg - City Nord by IHG

Exterior
Sports facility
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Arcade
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Room service

Explore the area

Map
Kapstadtring 2a, Hamburg, DE, 22297
  • Stadtpark
    ‪5 min walk‬
  • Planetarium Hamburg
    ‪3 min drive‬
  • Sporthalle Hamburg
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Stocked Minibar)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Stocked Minibar)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Minibar)

Standard Room, 1 King Bed with Sofa bed (Minibar)

Standard Room, 1 King Bed with Sofa bed (Minibar)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Reception

HI Hotel International Hamburg

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
3.9 out of 5, Good, (1000)
The price is €96
for 1 room
includes taxes & fees
18 Mar - 19 Mar
HI Hotel International Hamburg

About this property

Holiday Inn Hamburg - City Nord by IHG

Eco-certified hotel with a fitness center and a sauna
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center.
Holiday Inn Hamburg - City Nord by IHG offers 297 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hamburg - City Nord by IHG. During your stay, you're just a quick walk from Stadtpark. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym and a sauna
  • 5 minutes by foot from Stadtpark and a 3-minute drive from Planetarium Hamburg
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Hamburg - City Nord by IHG offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. The eco-certified Holiday Inn Hamburg - City Nord by IHG also features a terrace, a garden, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Restaurant Freihafen - Onsite restaurant.
Bar Pier - Onsite bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 27 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 27 for adults and EUR 18 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant Freihafen
  • Bar Pier

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms - 12

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 18 to December 26:
  • Dining venue(s)
The following facilities are closed on Sunday and Thursday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 18 for children
  • Covered self parking fee: EUR 27 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Holiday Inn Hamburg City Nord Hotel
Holiday Inn Hamburg City Nord
Holiday Inn Nord

Holiday Inn Hamburg - City Nord by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 1004 reviews
Rating 8 - Good. 366 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

ALEXANDER, IRVING

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was very cold and asked for it to be turned up but was told the hotel doesn't allow it to go past 25°C. Then asked for an extra blanket and was told i had to come get it myself from the lobby.
Stayed 1 night in Dec 2024

8/10 Good

Tricia

Close to airport. Checked us in to our room earlier than 3pm.
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location.
The hotel is conveniently located close to Hamburg Airport and city centre. Carpark was easily accessible. Excellent choice for families and business travellers.
Stayed 2 nights in Nov 2024

10/10 Excellent

shlomo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern hotel that is very close to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here and would definately book again when I sm in Hamburg.
Stayed 1 night in Oct 2024

10/10 Excellent

Layth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Sherrie

Travelled with family
Liked: Cleanliness
They say parking is available, but the garage is very small and street parking is limited.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel in a wonderful location. Staff are super kind and accomodating and this location is both super accessible by public transportation and a 10 min taxi ride to the airport.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHRISTIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location to the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Gissele

Stayed 2 nights in Sep 2024

6/10 Okay

Serge

Stayed 1 night in Sep 2024

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Holiday Inn Hamburg was a major disappointment. First off, the cleanliness of the hotel was unacceptable. My room was dirty, with visible stains and dust that made me question whether it had even been properly cleaned. To add to the frustration, the manager I encountered was not only rude but also exhibited racist behavior. Instead of resolving my concerns, they were dismissive and condescending, which only made the situation worse. I was promised a refund for my troubles, but after following up, the management flat-out refused to honor that commitment. It feels incredibly dishonest and unprofessional. On top of all this, the internet connection was painfully slow, making it difficult to get any work done. Overall, my experience at Holiday Inn Hamburg was far from satisfactory. I would not recommend staying here—there are much better options available!
Stayed 10 nights in Sep 2024

8/10 Good

Brith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jawad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
السكن ممتع والمنطقة هادئة وانصح به بشدة
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
I liked the location to the places I needed to go. Also the quietness for sleep. The shower where to me too slippery-thank goodness for the instilled holds. The sink had the turning of the ater quite in awful location to use.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and places clean
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Nice and clean hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Crew

Business traveller
Stayed 1 night in Jul 2024

8/10 Good

kerstin

Travelled with family
Liked: Cleanliness, staff & service
The staff were helpful giving directions. The breakfast was good. The area had limited restaurants and there was nothing to see as it was a business district. I chose it as it was marginally cheaper than other places that didn’t have gym facilities, it had promised a spa but that wasn’t functional, locked with promise of repair.
Stayed 2 nights in Jul 2024

8/10 Good

Alireza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Service was very good. Breakfast was not great. It was not up to what you usually get at German hotels.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara, Azle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible by train from airport, quiet rooms, amazing front desk staff, helpful
Stayed 2 nights in Jul 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied
The air conditioning did not work, and the ac fan would only blow slow speed. Ask to have it checked, and they said it was working properly. The from was not clean, beds uncomfortable, thin pillows. No free coffee downstairs, breakfast for 2 adults and 1 child was $91 us
Stayed 3 nights in Jul 2024

10/10 Excellent

Liaoyuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was a difficult for the charging EV,because of the shortage of the charging station,the only four were took place by those which charged full or just taken by the vehicle which did not charge but occupied.as the hotel manage,they should put a clear & large sign for those offenders.respect others or remove their car in limited time.or it will be towed away on owner’s expenses.
Stayed 2 nights in Jul 2024