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Check-In Hamburg

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December 2024
January 2025

Photo gallery for Check-In Hamburg

Exterior
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Double Room, Shared Bathroom
Hypo-allergenic bedding, desk, free WiFi, bed sheets
Triple Room, Shared Bathroom | View from room

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Steindamm 10, Hamburg, HH, 20099
  • Moenckebergstrasse
    7 min walk
  • Back-Factory
    1 min walk
  • Hamburg Central Bus Station
    4 min walk
  • Hamburg (HAM)
    30 min drive

Room options

View all photos for Quadruple Room, Ensuite

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room, Ensuite

  • 12 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Twin Beds and 1 Double Bed

View all photos for Triple Room, Shared Bathroom

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room, Shared Bathroom

  • 10 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, Ensuite

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, Shared Bathroom

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Shared Bathroom (five-bed room)

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Room, Shared Bathroom (five-bed room)

  • 12 sq m
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, Ensuite (five-bed room)

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Room, Ensuite (five-bed room)

  • 15 sq m
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Room, Ensuite (multi­bed room)

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Room, Ensuite (multi­bed room)

  • 15 sq m
  • Bay view
  • Sleeps 6
  • 3 Double Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Check-In Hamburg

Hotel in Hamburg, near Miniatur Wunderland
Along with express check-in, this smoke-free hotel has express check-out and free WiFi in public areas.
Check-In Hamburg offers 39 accommodations with hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Check-In Hamburg, you're just a quick walk from Museum of Arts and Crafts Hamburg. Enjoy features like free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Services include a virtual front desk
  • Just a 4-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
Check-In Hamburg offers its guests express check-in, express check-out, and an elevator. Public spaces have free WiFi.

This Hamburg hotel is smoke free.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Virtual front desk

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Check-In Hamburg Hotel
Check-In Hamburg Hamburg
Check-In Hamburg Hotel Hamburg

Check-In Hamburg Reviews

Reviews

5.6
Rating 10 - Excellent. 17 out of 154 reviews" "
Rating 8 - Good. 34 out of 154 reviews" "
Rating 6 - Okay. 34 out of 154 reviews" "
Rating 4 - Poor. 28 out of 154 reviews" "
Rating 2 - Terrible. 41 out of 154 reviews" "

6.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Alex

Travelled with family
Disliked: Amenities, property conditions & facilities
Next to Hamburg main station, concierge was away from the room, four flights of stairs no lift working, unsafe and intimidating outside.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanna, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. We loved the attic room with the cool air coming through the window. However the area around the hotel didn’t feel safe. It was close to the main train station which is why we chose it. I would not be going out after dark in that neighbourhood.
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was secure and close to the train station. Staff were friendly and professional. Room was large and cleaned every day. Shower was powerful and water was hot. The room didn't have a window that could be opened - so there wasn't much fresh air. And the window that was there had no curtain, blind, etc. - so it did get very bright very early each morning. And the area around the hotel is a bit sketchy, a few homeless people and drunks and drug users (although they left me alone and I never felt unsafe).
Stayed 3 nights in May 2024

2/10 Terrible

Pinky

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Worst
Stayed 2 nights in Apr 2024

2/10 Terrible

Naseem

Stayed 1 night in Apr 2024

10/10 Excellent

Nishanth

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2024

2/10 Terrible

Nahom

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't hesitate to give this a rating of 0 or below zero if possible. The reception staff are truly terrible troublemakers with no respect for customers. Consider checking elsewhere, as they're always trying to extract money, offering various excuses. I don’t recommend it to anyone seeking a decent and enjoyable time in the city. The place is filled with drunkards and drug dealers. Now you have the information you need.
Stayed 3 nights in Dec 2023

6/10 Okay

Lucy

Travelled with group
Liked: Cleanliness
Disliked: Amenities
We paid for 2 double beds and ensuite, but were but in a room with one double bed and the bathroom was down the corridor. When we went to reception the next day, we were told reception was closed. Even the man was there. The room was fine but annoying as we had paid extra for the convenience of having an ensuite and 2 beds and didnt get it.
Stayed 3 nights in Nov 2023

2/10 Terrible

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was at another location. You think you find the hotel but they address you to another location for check in. You must go there with tour luggage and come back.
Stayed 1 night in Sep 2023

6/10 Okay

Jon

Stayed 3 nights in Aug 2023

2/10 Terrible

Ramona

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower had mold all over it we didn’t even shower at all !!! It was dirty we found a key in the bed !! Outside disgusting garbage everywhere and a lot of drunks was outside the main door ! Check in is not in the same building would be nice if they tell u this when u book we had to Carry 6 suitcases back and forth ! Elevator only goes to 4th floor last floor u have to carry ur luggage !! We had to open the window because it was hot in there and outside was loud music we had to listen to !!
Stayed 1 night in Jul 2023

2/10 Terrible

Lawrence

Travelled with partner
Disliked: Staff & service
Never got to the hotel! My original search was "hotel in Hamburg with free airport shuttle".. Check in Hamburg was located in an area where we thought we could see quite a bit of the city walking in an afternoon, evening and morning before our flight to London. When the contact number was called I was curtly told that they did not have an airport shuttle. Asking to cancel, again curtly informed it was prepaid and non-refuindable, to contact Expedia about a refund.
Stayed 1 night in Jun 2023

2/10 Terrible

Bruno

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El peor hotel de mi vida …
Lo peor de lo peor!!! Nunca he visto un hotel tan feo e incómodo y peligroso : nos dieron habitaciones en el quinto piso con ascensor roto desde hacía semanas. Quando pedimos de cambiar habitaciones ( todos con más de 60 años y kilos de sobra) nos dijeron simplemente que lo lamentaban ….Es peligroso y deberían ser reportados a las autoridades competentes que les apliquen sanciones! Además, luces que no funcionaban, colchones vencidos (con resortes saltados!) , mal trato desde el comienzo….en fin : un verdadero asco! Hotel.com debería sacarlos de su listados de hoteles (?) immediatamente!
Stayed 3 nights in Sep 2024

2/10 Terrible

Tramy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fahrstuhl kaputt und bis in den 5. Stock mit schwerem Gepäck laufen? Hausalarm war auch noch kaputt.. geht gar nicht. Und draußen war es so laut, hat sich richtig gefährlich angehört. Würd ich nicht wieder, dann lieber mehr Geld für ein anderes Hotel ausgeben.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Andrea

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Camera minuscola aprendo le braccia toccavo finesta e porta uguale girandomi di 180 gradi. il Bagno èra minuscolo e "ovviamente" in un altra stanza nel corridoio". Nessuna recpion, non un caffè o una bottiglia d'acqua, nienete aria condizinata... insomma... io lo ho preso perchè era uno dei pochi posti rimasti per andare ad una fiera. Se così deve essere l'anno prossimo rinuncio alla fierra.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das war die schlimmste, gruseligste und ekligste Erfahrung, die ich je in einem Hotel gemacht habe. NIE wieder.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Aug 2024

2/10 Terrible

sebastien

Disliked: Staff & service, property conditions & facilities, room comfort
kan ikke anbefales
Da vi ankom fandt vi ud af at der ingen reception var, så vi skulle finde en anden afdeling af hotellet for at få nøglekortet. Da vi kom tilbage og fandt vores værelse, fandt vi så ud af at "eget bad" var ude på gangen. Det var rent og fint, men ikke særlig spændene at skulle ud og ned af gangen for at gå på toilettet. Da vi kom hjem om aftenen, måtte vi ved to lejligheder flytte personer uden hjem fra hoveddøren for at komme ind på hotellet. Der var ingen ac på værelset, så vi måtte sove med vinduet åbent. Dette var ikke særlig behageligt da gaden genlød af råb, skrig og lyden af glas som blev smadret. Der var også lyden af politisirener flere gange om natten. Vi tænkte at det nok ville blive bedre efter weekenden, men det var ikke tilfældet. Det kulminerede den sidste aften/nat hvor vi kiggede ud af vinduet for at se hvad den pludselige støj skyldes. Der så vi så en person blive slået ned, og kort efter kom politiet forbi igen igen. Jeg plejer ikke at være sart eller brokke mig, men dette sted og område kan på igen måde anbefales. Og da vi kom hjem, havde vi så også fået lopper med hjem
Stayed 5 nights in Aug 2024

6/10 Okay

Jule

Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities
Das Hotel kann nichts für seine Lage im Steindamm. Die Türen und Zugänge sind mit Keycard passierbar und es gab keinen "Fremdzugang". Zum Zimmer: Es ist ordendlich und sauber gewesen, das Preis-Leistungsverhältnis stimmt, bis hin zu Völlig angemessen.Dadurch das wir an der Hauptstraße waren (ausrichtung Zimmer) war es durchgehend sehr laut,was dazu führte das das Fenster nur geschlossen war und es bei 30 grad sehr warm und stickig wurde.Ab 23 uhr patroliert die Polizei in der Straße,pluspunkt für Hamburg, es wird wirklich was unternommen. Einen kleinen Kühlschrank zur aufbewarung von Getränke oder Medikamenten wäre eine gute Aufwertung. Die Sanitären Einrichtungen waren immer sauber! und benutzbar. Zu Verbesserungsvorschlägen: Kleiner Kühlschrank Bessere Vorhänge (passend und komplett verdunkelnd) Besserer Schallschutz für an der Straße wohnende. Wir haben nicht viel erwartet, waren dennoch positiv überrascht. "Wer das Eine will, muss das Andere mögen"
Stayed 4 nights in Aug 2024

2/10 Terrible

Bianca

Disliked: Cleanliness, property conditions & facilities
Tiere im Hotelzimmer, schrecklich!
Stayed 2 nights in Aug 2024

2/10 Terrible

Camilla

Stayed 2 nights in Aug 2024

6/10 Okay

Hassnain

Liked: Cleanliness, staff & service
Dachzimmer werden sehr warm im Sommer.
Stayed 3 nights in Aug 2024

8/10 Good

Nils

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024