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Hotel Crown Palais Hamamatsu

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Crown Palais Hamamatsu

Lobby
Indoor wedding
Indoor pool
Front of property
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511
  • Hamamatsu Museum of Musical Instruments
    ‪6 min walk‬
  • Act Tower
    ‪6 min walk‬
  • Hamamatsu Castle
    ‪18 min walk‬
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪61 min drive‬

Room options

View all photos for Standard Single Room, Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Single Room, Smoking

  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Twin Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Double Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Double Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Standard Single Room, Non Smoking

  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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Exterior

Okura Act City Hotel Hamamatsu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1001)
The price is €134
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Okura Act City Hotel Hamamatsu

About this property

Hotel Crown Palais Hamamatsu

Hotel with 3 restaurants, a quick walk to Hamamatsu Museum of Musical Instruments
3 restaurants, an indoor pool, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Hotel Crown Palais Hamamatsu offers 192 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Televisions come with digital channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
During your stay at Hotel Crown Palais Hamamatsu, you're just a quick walk from Act City Hamamatsu. Free WiFi in public areas, 3 restaurants, and an indoor pool are available.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a sauna
  • Within a 10-minute walk of Hamamatsu Diorama Factory Museum and Hamamatsu Museum of Musical Instruments
Hotel Crown Palais Hamamatsu offers its guests an indoor pool and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. Hotel Crown Palais Hamamatsu also features laundry facilities, dry cleaning/laundry services, and a hair salon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Hamamatsu hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Hotel Crown Palais Hamamatsu has 3 restaurants serving breakfast, lunch, and dinner.
Four Seasons - This restaurant specializes in Japanese cuisine. Open daily.
Phoenix - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Bell facade - This buffet restaurant serves lunch and dinner. Open daily.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,980 for adults and JPY 1,100 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Things to do

  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night
  • Facilities fee: JPY 1650 per person, per night and includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 3:00 PM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Hotel Crown Palais Hamamatsu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 82 out of 266 reviews
Rating 8 - Good. 103 out of 266 reviews
Rating 6 - Okay. 63 out of 266 reviews
Rating 4 - Poor. 14 out of 266 reviews
Rating 2 - Terrible. 4 out of 266 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Jun

Stayed 3 nights in Jan 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Maiko

Stayed 3 nights in Dec 2023

6/10 Okay

Ronald

Business traveller
Liked: Cleanliness, staff & service
Small Rooms, but food location
Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lazarela

Travelled with family
Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023

10/10 Excellent

Prasetyani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect very close to the station and bus terminal. The breakfast was very special. I will definitely choose to stay here again
I love Japanese healthy breakfast
View from our room
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2018

8/10 Good

Danilo P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Business trip
Great location for business trip. Close to train stations. Many different dining options in walking distance. The hotel itself needs a update, the decor is dated. The hotel service is great, rooms are clean with attentive service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Good location near Hamamatsu Station. My room was clean and comfortable. Non smoking room would have been much better for me.

8/10 Good

YURI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location only few minute from railway station, also many restaurants and super market are there. Room is clean and confutable.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
I always stay here when passing through Hamamatsu. Excellent Hotel with tons of places to shop and eat nearby. Also, connected to the JR station by tunnel so access is very easy.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.. walking distance to train station
Staff are nice and helpful..I requested for late check in and left my bag at corciege when l checked in my bag was already in my room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Crown Palais Hamamatsu
Good value for money, breakfast will keep you going for the whole day until evening meal . Location is ideal for train station, restaurants and bars.

10/10 Excellent

Kazuhito

Stayed 1 night in Jan 2025

10/10 Excellent

kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

HITOSHI

Travelled with family
Disliked: Property conditions & facilities, room comfort
室温調節が出来ない
室温調整が取れず、外気温との温度差が大きかった
Stayed 1 night in Dec 2024

8/10 Good

YUTO

Stayed 1 night in Dec 2024

6/10 Okay

hana

Travelled with group
朝早くから、洗濯機？なのかガタガタ騒音で目が覚めました。
Stayed 1 night in Nov 2024

4/10 Poor

Yumi

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
立地はとても良い。駅に近いし地下道でもつながっているようだし。 でも、夜中に隣室か上の部屋で大人数が宴会（？）をやり始めて目が覚めた。当分の間、相当うるさかった。色々なホテルに泊まるがこういうのは初めて。壁が薄いのか、大部屋に隣接した部屋だったのか。泊まる時にフロントに確認したほうが良いかもしれない。
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024