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Tsukino Yado Sara

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tsukino Yado Sara

Garden
Garden
Public bath
Public bath
Premium Room, Private Open-Air Bath

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
588-1 Yumoto, Hakone, Kanagawa, 250-0311
  • Hakone Toy Museum
    4 min walk
  • Tamadare Falls
    11 min walk
  • Gyokuren Shrine
    11 min walk
  • Atsugi Air Base (NJA)
    51 min drive

Room options

View all photos for Premium Room, Private Open-Air Bath

Premium Room, Private Open-Air Bath

Premium Room, Private Open-Air Bath

  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Triple Room, Private Open-Air Bath

Deluxe Triple Room, Private Open-Air Bath

Deluxe Triple Room, Private Open-Air Bath

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Private Open-Air Bath

Triple Room, Private Open-Air Bath

Triple Room, Private Open-Air Bath

  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room, Private Open-Air Bath

Double Room, Private Open-Air Bath

Double Room, Private Open-Air Bath

  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Style Twin Room, Private Open-Air Bath

Hollywood Style Twin Room, Private Open-Air Bath

Hollywood Style Twin Room, Private Open-Air Bath

  • 36 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1215)
The price is €470
for 1 room
includes taxes & fees
17 Jan - 18 Jan
Hakone Kowakien TEN-YU

About this property

Tsukino Yado Sara

Hakone ryokan in Yumoto with spa services and a 24-hour front desk
This ryokan features a restaurant, spa services, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
Tsukino Yado Sara offers 55 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, spring water baths, slippers, and toilets with an electronic bidet. This Hakone ryokan provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Our customers tell us they can't get enough of the helpful staff at Tsukino Yado Sara. During your stay, you're just a quick walk from Hakone Toy Museum. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include luggage storage
  • Steps from Hakone Toy Museum and 7 minutes by foot from Tokoan Kumano Gongen
There's a restaurant on site. Public spaces have free WiFi. Tsukino Yado Sara also features spa services and an elevator. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

Tsukino Yado Sara has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant

Things to do

  • Spa services

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Yukata (Japanese robe)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Spring water bath
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Renovations and closures

This property will be closed from January 22 2025 to January 23 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tsukino Yado Sara Hotel Hakone
Tsukino Yado Sara Hotel
Tsukino Yado Sara Hakone
Hotel Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Hotel
Tsukino Yado Sara Inn Hakone
Tsukino Yado Sara Inn
Tsukino Yado Sara Hakone
Ryokan Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Ryokan
Ryokan Tsukino Yado Sara
Tsukino Yado Sara Ryokan
Tsukino Yado Sara Hakone
Tsukino Yado Sara Ryokan Hakone

Tsukino Yado Sara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 120 out of 174 reviews" "
Rating 8 - Good. 42 out of 174 reviews" "
Rating 6 - Okay. 5 out of 174 reviews" "
Rating 4 - Poor. 5 out of 174 reviews" "
Rating 2 - Terrible. 2 out of 174 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hot pot, comfortable rooms.
The room was very comfortable with a private bath on the balcony. The hot pot dinner was much more than I expected; the food and service were outstanding! Unfortunately I couldn’t get to the rooftop due to a knee injury. The only downside was not being able to get a cab to the train station. It wasn’t terribly far, but difficult due to an injury.
Stayed 1 night in Sep 2024

10/10 Excellent

Tine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was impeccable, a great way to experience Japanese culinary. Staff and service are excellent. Location is perfect, about 7 minutes walk from the station. Neighbourhood offers a historical ambiance as well as nice shops.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location to bus stops. Lovely open air bath and the free beverages were a nice touch!
Stayed 1 night in Sep 2024

10/10 Excellent

Re

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great services, great amenities. We booked the half board option, and well worth it. We had great meals and were well presented by the staff for our table. Onsen was amazing. Both public and private spaces were available and well managed.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. There are snacks available Throughout the day along with 24hr free refreshments. There’s icecream on level 6 at night as well as endless shoyu ramen on level 2 at a certain hour. The breakfast and lunch was very good! English friendly. Hot springs were amazing. 10/10
Stayed 2 nights in Aug 2024

8/10 Good

Ce

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Stayed 1 night in Aug 2024

10/10 Excellent

Lourice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most relaxing stay I have ever had in my life. They spared no expense. Definitely worth trying this ryokan before leaving Japan.
Stayed 1 night in Jul 2024

2/10 Terrible

Roshni

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's policy of no kids under six is tucked below in small letters that are practically impossible to find when booked through the Expedia app. The policy is not included in the check-in instructions either. We made the mistake of booking this place for one night, which included a kaiseki dinner and a private onsen. We reached the hotel shortly after 7 pm with our 5-month-old, and the hotel said they won't be able to accommodate us due to the policy. Instead, they put us in their sister hotel, which is far from the station, does not have a private onsen, and is much cheaper than the hotel we booked. Also, they told us that they wouldn't be able to give us the kaiseki dinner; by the time we reached the other hotel, it was around 10 pm. We were tired and exhausted, and our baby was distressed. The sister hotel reeked of dried fish and only offered some ramen for dinner. The next morning, the sister hotel concerned offered some really subpar breakfast that also reeked of dried fish that we couldn't eat. We asked the sister hotel to call a cab for us but they refused asking us to call our "private taxi". As a result, we had to walk for nearly 30 minutes in the drenching rain with the baby. They also almost lost one of our suitcases as they were preparing to forward only one luggage instead of two to the next hotel. They also didn't refund the price difference between the two hotels. Our worst travel experience so far.
Stayed 1 night in Jun 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must try their half board. Food is so good and their public bath is must.
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved their half board. We ended up going back for another night for it. Public bath is nice with all the amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

Sunghyun

Stayed 1 night in Jul 2024

10/10 Excellent

Soyoung Eileen

Stayed 1 night in Jul 2024

10/10 Excellent

Thana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private onsen and the kaiseki breakfast. The onsen and rooftop space was peaceful and relaxing.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen hotel
Great place! Outdoor bath in the balcony is a bonus! A bit of walk from the station, but you can use the shuttle bus too.
Stayed 2 nights in Jun 2024

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were so helpful and kind, and they went above and beyond to make us feel welcome. We didn’t want for anything during our stay and had such a relaxing overnight stay, especially with the hot spring bath in our room and the forest view from the balcony. If we ever come back to Japan, we hope to stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Fantastic hotel! Super price, super clean and super nice!
Stayed 2 nights in Jun 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There’s a lot of value for what you get that is included in the price of the hotel including breakfast and dinner, a ramen snack bar, all-you-can-drink beer and other soft drinks as well as the private fudo tub on the balcony.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Everything was excellent. Onsen on the balcony was amazing. Room was comfortable for 3 adults. Food and service was amazing!!!
Stayed 1 night in May 2024

10/10 Excellent

Kentaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Vanessa Lise

Travelled with partner
Liked: Amenities
The staff was very helpful and the property is beautiful. Staying here is the highlight of my trip to Japan.
Stayed 1 night in May 2024

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special experience
Incredible room. Perfect location . Excellent experience. Felt like it was truly Japanese. Hakone is beautiful.
Stayed 2 nights in May 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice plurge
Just beautiful… loved the onset and the balcony bath. Rooms were very spacious and lots of little extras. The half board package was a lot of food so 2 nights was enough.
Stayed 2 nights in May 2024