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Sansuirou

5.0 star property

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February 2025
March 2025

Photo gallery for Sansuirou

Japanese Western Style Deluxe Suite with Hot Spa (Momoyama-dai Special, Not Hot Spring) | Bathroom
Interior entrance
Interior entrance
Public bath
Courtyard

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
673 Miyakami Yugawara, Ashigarashimo, Yugawara, Kanagawa-ken, 259-0314
  • Manyo Park
    ‪3 min drive‬
  • Hakone Ekiden Museum
    ‪9 min drive‬
  • Atami Sun Beach
    ‪21 min drive‬
  • Atsugi Air Base (NJA)
    ‪99 min drive‬

Room options

[ Refresh guest room] Japanese-style room with bed ( 58sqm) Juraku-dai, Non Smoking

  • 58 sq m
  • Sleeps 2
  • 2 Large Twin Beds

2 Japanese-Style Rooms With Beds (Main Room + Sub-Room / 68sqm) Momoyamadai, Non Smoking

  • 68 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Style Standard Room 12+4 (Juraku-dai), Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Japanese Style Standard Room 12+4 (Juraku-dai), Non Smoking

  • 31 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Standard Room with Open Air Bath (Juraku-dai), Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Japanese Style Standard Room with Open Air Bath (Juraku-dai), Non Smoking

  • 31 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

Japanese-style room 12 Tatami (50sqm) Juraku-dai, Non Smoking

  • 52 sq m
  • Sleeps 3
  • 3 Twin Futons

Modern Japanese-Western-Style Room (Ryukyu Tatami+ Twin Beds / 60sqm) Tokiwada, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese Style Deluxe Suite (Momoyama-dai)

Japanese Style Deluxe Suite (Momoyama-dai) | View from room

Japanese Style Deluxe Suite (Momoyama-dai)

  • 130 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

Modern Japanese-Western-Style Room (Ryukyu Tatami + Twin Beds / 51sqm) Tokiwadai, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Japanese-Style Room With An Open-Air Bath & Beds (Main Room + Secondary Room/ 64sqm) Jurakudai

  • 64 sq m
  • Sleeps 6
  • 2 Large Twin Beds

[Stay Without Meals,Run Of The House Japanese-Style Room] Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

Special Room With Open-Air Bath (Main Room + Western-Style Living Room + Bedroom 130sqm) Momoyamadai

  • 130 sq m
  • Sleeps 6
  • 2 Large Twin Beds

[Refresh / with hot spring open-air bath] Japanese-style room with bed Juraku-dai, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Western Style Deluxe Suite with Hot Spa (Momoyama-dai Special, Not Hot Spring)

Japanese Western Style Deluxe Suite with Hot Spa (Momoyama-dai Special, Not Hot Spring)

Japanese Western Style Deluxe Suite with Hot Spa (Momoyama-dai Special, Not Hot Spring)

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Japanese Style Deluxe Suite with Beds (Momoyama-dai) 130sqm

Japanese Style Deluxe Suite with Beds (Momoyama-dai) 130sqm

Japanese Style Deluxe Suite with Beds (Momoyama-dai) 130sqm

  • 130 sq m
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

1 Japanese-Style Room With An Open-Air Bath (Main Room + Entrance / 50sqm) Jurakudai, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 3 Twin Futons

Special 3 Japanese-Style Rooms With Beds (Main Room + Secondary Room+ Sub-Room,130sqm) Momoyamadai

  • 130 sq m
  • Sleeps 6
  • 2 Large Twin Beds

2 Japanese-Style Rooms With Beds (Main Room = Secondary Room / 64sqm) Jurakudai,Non Smoking

  • 64 sq m
  • Sleeps 6
  • 2 Large Twin Beds

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Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1252)
The price is €539
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Hakone Kowakien TEN-YU

About this property

Sansuirou

Riverfront ryokan with free valet parking and a bar
Along with a bar/lounge, this ryokan has conference space and free newspapers. Free WiFi in public areas and free valet parking are also provided. Additionally, a garden, a ballroom, and a vending machine are onsite.
Sansuirou offers 57 accommodations with safes and slippers. 26-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
During your stay at Sansuirou, you'll be within walking distance of Yugawara Art Museum. Enjoy features like free WiFi in public areas and free valet parking, plus a bar.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a meeting room, and conference space
  • Onsite recreation includes hot springs
  • 12 minutes by car from Fuji-Hakone-Izu National Park and 13 minutes from Hakone Shrine
Sansuirou offers its guests hot springs. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The luxury Sansuirou also features a vending machine, a garden, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Yugawara ryokan.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • 1 bar

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Turndown service

Business services

  • Conference space
  • A meeting room

Outdoors

  • Garden

Spa

  • 24-hour public bath access
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee grinder
  • In-room dining only
  • Fridge

More

  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sansuirou
Sansuirou Ryokan
Sansuirou Ryokan Yugawara
Sansuirou Yugawara
Sansuirou Ryokan
Sansuirou Yugawara
Sansuirou Ryokan Yugawara

Sansuirou Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 56 reviews" "
Rating 8 - Good. 23 out of 56 reviews" "
Rating 6 - Okay. 5 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 5 out of 56 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious and beautifully presented meals served by friendly and helpful staff. Scenic onsen- a lovely stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Dennis Chi Mo

2/10 Terrible

MARISSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

KM, Costa Mesa, Ca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing and great experience. We planned to come here half way through our trip to relax on our honeymoon. The staff was friendly and a good amount knew English. They were very accommodating. My husband has size 11 feet so they got him bigger house shoes. The Onsen view was amazing. For a women go up early in the morning as the sun is rising and it is an amazing view. The food was not only stunning but tasted devine! It was a great place to relax for a few days before we headed into Tokyo. It was truly a wonderful experience and I highly recommend coming here.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop Onsen is breathtaking. One of the most calming, beautiful experiences of my life.
Stayed 1 night in Mar 2019

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Deception
This hotel had a very rustic(musty) experience. Unfortunately with our sons allergies and the staffs inability to understand that we requested to leave after only being there a few hours.I spoke with the manager(translator) that evening after dinner at which point I was led to believe that they would refund the second night. They checked us out first thing in the morning and we moved to another hotel. This was all seamless except for the fact that they did not refund the second night. When confronted by Hotels.com the hotel denied that we even checked out. This hotel is up a mountain in the middle of nowhere and in order to leave they need to call you a ride to the train station. They even packed our bags in the car for us. Checking in and leaving were the best part of the service. The staff were in tears over our experience and were very concerned for our child's safety. Management on the other hand was more concerned with getting us out and turning the room around. This hotel is not cheap and i am out over $900CAD. Do not stay here.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Dima, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Japanese experience. The hotel staff is very nice. Real enjoyed hot springs. 5-7p.m. free beer is a great deal.
Stayed 2 nights in Jul 2018

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to Relax!
Excellent service and Ryokan! Staff were extremely attentive and helpful with our needs, would come back again!
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No charm no restaurant no hotel life at all Very expensive for what it is! I didn't like this experience I don't recommend this place Far from everything and the building is ugly

10/10 Excellent

Rebekah, B

Liked: Cleanliness, property conditions & facilities, room comfort
Very pretty hotel
Very remote location. Peaceful and relaxing. Recommend a private spa bath.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Expecting remote Ryokan
We were expecting remote Ryokan in romantic mountains but this one is a hot tourist place surrounded by other SPAs. Some of esthetics that we were looking for was lost. Food excellent and service is excellent.

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience
This is a traditional Japanese-style hotel room with traditional service. The room was fantastic and was the perfect size for two. We paid extra for a private bath on the balcony facing an amazing mountain with a creek below and waterfalls scattered throughout. Be prepared for traditional Japanese meals served in your room by an adorable, kimono-clad waitstaff. This place does not have many English speaking staff members, so it helps if you know some basic Japanese. However, if you don't know the language, it is still an incredible experience. Another thing to note is that this is ryokan is not in Hakone proper. You will need to take a train from Odawara Shinkansen station to Yugawara Station. After that it's about a 10 minute taxi ride to the hotel. While out-of-the-way, it was still a fantastic experience and we had a terrific time.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best ryokan in Yugawara area
Very satisfied , very good food, very good room , The best service. Choose the room with private Onzen in the room.

8/10 Good

Anuwat

Liked: Cleanliness, staff & service, room comfort
Very impressive
Good room (even it is too big for 2 peoples), very nice foods provided. Most of all, very impressive service!

8/10 Good

Tatsuya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
とてもよい一泊を過ごさせて頂きました。ビュッフェではないお料理を望んでいたので、とても満足させて頂きました、ありがとうございました。
Stayed 1 night in May 2024

10/10 Excellent

Keiichi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
お高めな旅館です。
還暦祝いで仲間と来ました。半露天風呂が温泉だと思っていたら、大浴場だけ温泉でした。お値段は、安くないので、ちょっとがっかりしましたが、大浴場は、良いと思います。８階は、男女入替えで2階は、男性、女性用とあります。夕方５時から一時間だけ生ビールの無料サービスや、コーヒーや紅茶はいつでも飲めますが、食後のデザートサービス等は、良かったです。　今は、改修工事中で、残念でしたが、旅館のお気遣いは、ありました。 　リピーターは、多いようです。
Stayed 1 night in Jan 2023

8/10 Good

HIROYUKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Yukari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
全体的には良かったが、規模が大きく自分の好みとは少し違っていました
Stayed 1 night in Mar 2022

8/10 Good

MASAKI

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

8/10 Good

haruko

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2021