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Aparthotel

RakutenSTAY FUJIMITERRACE HakoneAshinoko

4.0 star property

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Photo gallery for RakutenSTAY FUJIMITERRACE HakoneAshinoko

(Loft included)Dog Friendly, Non Smoking | Bathroom
Creator video - submitted by Kensho Quest
(4double beds and Futon), Dog Friendly, Suite, Non Smoking | View from room
Exterior
Separate bathtub and shower, spring water bathtub, rainfall showerhead

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Mitsutani 2-2, Hakone, Kanagawa, 250-0522
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪8 min walk‬
  • Place, Hakone Shrine
    ‪15 min walk‬

Room options

View all photos for (Loft included)Dog Friendly, Non Smoking

(Loft included)Dog Friendly, Non Smoking

(Loft included)Dog Friendly, Non Smoking

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for (2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking

(2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking | In-room dining

(2 double beds + sofa)[Accessible Room],No-pets allowed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for (2double beds+sofa), No-pets allowed,Non Smoking

Flat-screen TV, heated floors

(2double beds+sofa), No-pets allowed,Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Partial lake view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for (4double beds), No-pets allowed, Non Smoking

(4double beds), No-pets allowed, Non Smoking | In-room dining

(4double beds), No-pets allowed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 115 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for (4double beds and Futon), Dog Friendly, Suite, Non Smoking

(4double beds and Futon), Dog Friendly, Suite, Non Smoking

(4double beds and Futon), Dog Friendly, Suite, Non Smoking

  • Lake view
  • 117 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

View all photos for (4double beds and Futon), No-pets allowed, Suite, Non Smoking

(4double beds and Futon), No-pets allowed, Suite, Non Smoking | Living area

(4double beds and Futon), No-pets allowed, Suite, Non Smoking

  • Lake view
  • 126 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds and 1 Double Futon
  • Free Wi-Fi

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About this property

RakutenSTAY FUJIMITERRACE HakoneAshinoko

Free self parking, free WiFi in public areas, and a vending machine are available at this smoke-free aparthotel. Each apartment boasts a spring water bath and a heated floor, while also offering a kitchen and a flat-screen TV with digital channels. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like free minibar items and slippers.
RakutenSTAY FUJIMITERRACE HakoneAshinoko offers 24 air-conditioned accommodations with washers/dryers and free minibar items. Rooms open to furnished balconies. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, slippers, and toilets with an electronic bidet.

This Hakone aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottled water and coffee/tea makers.

During your stay at RakutenSTAY FUJIMITERRACE HakoneAshinoko, you're just a quick walk from Lake Ashi. You'll find features like free WiFi in public areas and free self parking. This upscale aparthotel has 24 apartments. Free WiFi and a spring water bathtub are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and free minibar items
  • Free WiFi
  • Free self parking
  • Amenities include a car charging station, an elevator, and a vending machine
  • Within a 15-minute walk of Lake Ashi and Hakone Shrine
RakutenSTAY FUJIMITERRACE HakoneAshinoko offers its guests a vending machine and an elevator. WiFi is free in public spaces. Free self parking is available.

This 4-star Hakone aparthotel is smoke free.

Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Paper towels
  • Rice cooker

Dining

  • Dining table
  • Free stocked minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Heated floor
  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Furnished balcony
  • Walkway to water

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free bottled water
  • Guidebooks
  • Vending machine

Location highlights

  • Near the boardwalk/promenade
  • On a lake

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 24 units
  • Electric car charging station

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

RakutenSTAY FUJIMITERRACE HakoneAshinoko Hakone
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment
RakutenSTAY FUJIMITERRACE HakoneAshinoko Apartment Hakone

RakutenSTAY FUJIMITERRACE HakoneAshinoko Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 314 out of 362 reviews
Rating 8 - Good. 28 out of 362 reviews
Rating 6 - Okay. 11 out of 362 reviews
Rating 4 - Poor. 4 out of 362 reviews
Rating 2 - Terrible. 5 out of 362 reviews

9.8/10

Cleanliness

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Han Lin

Liked: Cleanliness, amenities, property conditions & facilities, communication
It's one of the best hotel I stayed, it's clean and convenient, comfy and modern. I would love to stay here again next time.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay with the best view of My Fuji. Modern and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wing Yee Sandy

Liked: Cleanliness, amenities, property conditions & facilities, communication
We would come back again!! Thank you for the lovely stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tsun Ming

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious room. Very easy to locate and check-in.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mei Mui

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is exceptional. Check in is quick and easy. Clean and modern design. Love it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Incredible view, ample space, and great onsen.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, communication
Our favorite stay during our 2 week Japan trip. Incredible amenities (hot spring, sauna, heated floors, projector), amazing views of Hakone Shrine and Fuji, and a smooth check-in process. The bus stop, 7/11, and pirate ship dock are a 2-min walk away and were incredibly convenient.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent accommodation in hakone! Close to 7/11 for food and close to bus/ferry stops.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay here, as a group of 8. Such a nice break from the big cities with clear views of Fuji. There wasn’t much nearby in terms of restaurants, but the nearby pizza was delicious! Spa was amazing
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Wing Chung

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent Services and Facilities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jungeun

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful place I never forgot to stay in Hakone.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms, amazing views, and many treats and drinks in the fridge to welcome you.
View from the private onsen.
View from the balcony.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Book this immediately!! Best hotel room in Hakone!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bettina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spacious and spotless. The amenities were amazing especially the view from our room, the foot bath, and the private onsen.
View from our room
Hotel entrance
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ZECHEN

Liked: Cleanliness, amenities, property conditions & facilities, communication
its perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view was obviously amazing. Heated floors and projector screen was a hit. Fully equipped kitchen.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Han

Liked: Cleanliness, amenities, property conditions & facilities
Really lovely hotel, the views are amazing.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room with private in room onsen, outdoor foot onsen and balcony with a view of Mt. Fuji and the Torii gate.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful room filled with amenities for comfort. Spectacular views of Mount Fuji on a clear day!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jing

Liked: Cleanliness, room comfort, communication
Nice view of Mt. Fuji.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities, communication
Perfect getaway. From amenities to room to view of mt Fuji.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
We booked the suite room, fantastic view and private onsen. Definitely recommend!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ching Yee Feon

Liked: Cleanliness, amenities, property conditions & facilities
Best accommodation from our recent trip
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great location to stay. The amenities were fantastic and we got lucky and were able to see Fuji-san on our last day. Great private onsen inside the room and wonderful views. Would highly recommend.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

sara

Liked: Cleanliness, room comfort, communication

Best location in Hakone

Excellent hotel in terms of quality and size of room
Stayed 2 nights in Aug 2025