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Rakuten STAY TERRACE Hakone Kowakudani

4.5 star property

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Photo gallery for Rakuten STAY TERRACE Hakone Kowakudani

Stayable Showroom, Non Smoking | Living area
Exterior
[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking
[F] 2 Double Beds / Max. 4 people, Non Smoking
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Outdoor space
  • Parking included

Explore the area

Map
483-2 Kowakudani, Hakone, Kanagawa, 250-0406
  • Hakone Kowakien Yunessun
    ‪18 min walk‬
  • Hakone Open Air Museum
    ‪2 min drive‬
  • Hakone Gora Park
    ‪3 min drive‬

Room options

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, Non Smoking

Premium bedding, desk, free WiFi, bed sheets

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, Non Smoking

  • Mountain view
  • 90 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [F] 2 Double Beds / Max. 4 people, Non Smoking

[F] 2 Double Beds / Max. 4 people, Non Smoking

[F] 2 Double Beds / Max. 4 people, Non Smoking

  • Mountain view
  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Stayable Showroom, Non Smoking

Stayable Showroom, Non Smoking

Stayable Showroom, Non Smoking

  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [D] 2 Queen Beds + Small raised space / Max. 6 people, Non Smoking

Premium bedding, desk, free WiFi, bed sheets

[D] 2 Queen Beds + Small raised space / Max. 6 people, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • Mountain view
  • 170 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 10
  • 4 Queen Beds and 2 Large Twin Beds

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, Non Smoking

Premium bedding, desk, free WiFi, bed sheets

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, Non Smoking

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [E] 2 Queen Beds + Small raised space / Max. 5 people, Non Smoking

[E] 2 Queen Beds + Small raised space / Max. 5 people, Non Smoking

[E] 2 Queen Beds + Small raised space / Max. 5 people, Non Smoking

  • Mountain view
  • 66 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, Non Smoking

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, Non Smoking

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, Non Smoking

  • Mountain view
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Twin Beds

View all photos for [D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Rakuten STAY TERRACE Hakone Kowakudani

Luxury apartment in Hakone with free parking
Massage/treatment rooms, free self parking, and free WiFi in public areas are available at this smoke-free apartment building. Other amenities include a vending machine. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. Guests can appreciate conveniences like a washer/dryer and a refrigerator, and other amenities include a furnished patio and a microwave.
Rakuten STAY TERRACE Hakone Kowakudani offers 22 accommodations with washers/dryers and complimentary bottled water. Rooms open to furnished patios. Accommodations are furnished with desks and dining tables. Beds feature premium bedding. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, slippers, and complimentary toiletries. This Hakone apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and rice cookers.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
During your stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be within walking distance of Hakone Kowakien Yunessun. Free WiFi in public areas, free self parking, and spa services are available. This luxury apartment building has 22 apartments on 4 floors. Free WiFi and a spring water bathtub are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished patio
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a car charging station and a vending machine
  • Just a 2-minute drive from Hakone Kowakien Yunessun and a few minutes from Hakone Open Air Museum
As a guest of Rakuten STAY TERRACE Hakone Kowakudani, you'll find spa services and a vending machine. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone apartment is smoke free.

Languages

English, Japanese

Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)

Family friendly

  • Children's dinnerware

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels
  • Rice cooker

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Outdoor areas

  • Furnished patio

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Vending machine

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 22 units
  • 4 floors
  • Eco-friendly toiletries
  • Electric car charging station
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Rakuten STAY TERRACE Hakone Kowakudani Hakone
Rakuten STAY TERRACE Hakone Kowakudani Apartment
Rakuten STAY TERRACE Hakone Kowakudani Apartment Hakone

Rakuten STAY TERRACE Hakone Kowakudani Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sugiri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous property over the top amenities and private onsen. Everything with our stay was perfect except the clothes washer that could be better.
Stayed 1 night in Dec 2024

8/10 Good

Wenpeng

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is amazing. The room is very specious with kitchen and laundry facilities. The private onsen and foot bath on the balcony are bonuses. Very close to train station and not too far from 7/11. However, the check in process was a nightmare. We were meant receive the reservation number and the pin to get into the building, but that never happened. We were stranded outside in the cold weather for at least half an hour. Another guest at the hotel let us in and told us they had the exact issue when checking in. Our friend who made booking via a different platform didn't receive email instruction either. They need to improve their check in process.
Stayed 2 nights in Dec 2024

10/10 Excellent

Benedicta

Liked: Cleanliness, property conditions & facilities
Clean, modern and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Darcy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice property with great amenities like the foot bath and Onsen and the cold plunge
Stayed 1 night in Nov 2024

8/10 Good

Jonas Nils

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

RITSUTO

Liked: Cleanliness
Disliked: Property conditions & facilities
全体的に綺麗ですが、予約番号がメールで来てなく、 よくわからなかった。
Stayed 1 night in Dec 2024

10/10 Excellent

Kenji

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024