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Rakuten STAY TERRACE Hakone Kowakudani

4.0 star property

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[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom
[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Living area
Exterior
[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking | In-room dining
Balcony view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
483-2 Kowakudani, Hakone, Kanagawa, 250-0406
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪6 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪12 min walk‬

Room options

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Living area

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • Mountain view
  • 170 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 2 Large Single Beds

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking | Living area

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking | Living area

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Stayable Showroom, No pets allowed, Non Smoking

Stayable Showroom, No pets allowed, Non Smoking | Living area

Stayable Showroom, No pets allowed, Non Smoking

  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for [D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking

[D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking | Living area

[D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for [D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Single Beds

View all photos for [E] 2 Queen Beds + Small raised space / Max. 5 people, No pets allowed, Non Smoking

[E] 2 Queen Beds + Small raised space / Max. 5 people, No pets allowed, Non Smoking

[E] 2 Queen Beds + Small raised space / Max. 5 people, No pets allowed, Non Smoking

  • Mountain view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons

View all photos for [F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking | Living area

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for 【A】Suite (Dog-Friendly) / With Open-Air Bath

Premium bedding, individually decorated, individually furnished, desk

【A】Suite (Dog-Friendly) / With Open-Air Bath

  • Sleeps 10

View all photos for 【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

Premium bedding, individually decorated, individually furnished, desk

【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

  • Sleeps 6

View all photos for 【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

Premium bedding, individually decorated, individually furnished, desk

【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

  • Sleeps 6

View all photos for Concept Room - Armonia（No-pets Allowed）

Premium bedding, individually decorated, individually furnished, desk

Concept Room - Armonia（No-pets Allowed）

  • Sleeps 6

View all photos for 【D】2 Queen Beds + Raised Floor Area（No-pets Allowed）

Premium bedding, individually decorated, individually furnished, desk

【D】2 Queen Beds + Raised Floor Area（No-pets Allowed）

  • Sleeps 6

View all photos for 【D】2 Queen Beds + Raised Floor Area (Dog-Friendly)

Premium bedding, individually decorated, individually furnished, desk

【D】2 Queen Beds + Raised Floor Area (Dog-Friendly)

  • Sleeps 6

View all photos for 【E】Bunk Beds (2 Queens + 2 Singles／No-pets Allowed)

Premium bedding, individually decorated, individually furnished, desk

【E】Bunk Beds (2 Queens + 2 Singles／No-pets Allowed)

  • Sleeps 6

View all photos for 【E】2 Queen Beds + Japanese　Futon Area（No-pets Allowed）

Premium bedding, individually decorated, individually furnished, desk

【E】2 Queen Beds + Japanese　Futon Area（No-pets Allowed）

  • Sleeps 6

View all photos for 【F】2 Double Beds（No-pets Allowed）

Premium bedding, individually decorated, individually furnished, desk

【F】2 Double Beds（No-pets Allowed）

  • Sleeps 4

View all photos for 【F】2 Double Beds (Dog-Friendly)

Full-sized fridge, microwave, stovetop, dishwasher

【F】2 Double Beds (Dog-Friendly)

  • Sleeps 4

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About this property

Rakuten STAY TERRACE Hakone Kowakudani

This smoke-free apartment building features free self parking, free WiFi in public areas, and a vending machine. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. Guests can appreciate conveniences like a washer/dryer and a refrigerator, and other amenities include a microwave and a stovetop.
Rakuten STAY TERRACE Hakone Kowakudani offers 22 accommodations with washers/dryers and complimentary bottled water. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, slippers, and complimentary toiletries. This Hakone apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and rice cookers.

During your stay at Rakuten STAY TERRACE Hakone Kowakudani, you'll be within walking distance of Hakone Kowakien Yunessun. Enjoy features like free WiFi in public areas and free self parking. This upscale apartment building has 22 apartments on 4 floors. Free WiFi and a spring water bathtub are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a spring water bathtub
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a car charging station, an elevator, and a vending machine
  • Just a 2-minute drive from Hakone Kowakien Yunessun and a few minutes from Hakone Open Air Museum
Rakuten STAY TERRACE Hakone Kowakudani offers its guests a vending machine and an elevator. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone apartment is smoke free.

Property amenities

Pool/Spa

  • Private indoor mineral hot springs (onsen)

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Family friendly

  • Children's dinnerware

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Paper towels
  • Rice cooker

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Laundry

  • Laundry detergent
  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Vending machine

Location highlights

  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 22 units
  • 4 floors
  • Eco-friendly toiletries
  • Electric car charging station
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Rakuten STAY TERRACE Hakone Kowakudani Hakone
Rakuten STAY TERRACE Hakone Kowakudani Apartment
Rakuten STAY TERRACE Hakone Kowakudani Apartment Hakone

Rakuten STAY TERRACE Hakone Kowakudani Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 101 out of 120 reviews
Rating 8 - Good. 13 out of 120 reviews
Rating 6 - Okay. 4 out of 120 reviews
Rating 4 - Poor. 0 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was excellent. Amazing facilities, clean and modern.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jelisaveta

Liked: Cleanliness, amenities, property conditions & facilities
I am completely impressed with this property. Smooth check in, huge apartments with the backyard for the pet (pet will have the bed, toys and everything needed), amazing onsen, shower and foot bath, slippers for inside and outside (pj’s of course). Sleeping area included two long size beds, projector. There was a telescope in the living room and kitchen had all amenities you can imagine. Fridge was stocked with free drinks and snacks including wine. Clean, practical, in a beautiful area. I am very thankful for the choice among all hotels in Hakone.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cyrus

Stayed 2 nights in Dec 2025

10/10 Excellent

Andy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel, thoughtful amenities. Loved it
Stayed 1 night in Dec 2025

10/10 Excellent

Liyan

Stayed 2 nights in Dec 2025

10/10 Excellent

Arun

Travelled with family
Liked: Cleanliness, room comfort
Great property. Location is a 6-7 mins walk from the station. Can be a little inconv with luggage. Overall was superb. Will surely come back and stay here.
Stayed 3 nights in Dec 2025

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, room comfort
The olace is very quiet and great as a getaway! However, lack of rubbish clearing stations is something we face a problem with.
Stayed 3 nights in Nov 2025

10/10 Excellent

Odelyn, Goleta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time here but they could've provided better food options considering how remote the location is and there weren't any restaurants nearby! Check out was also an hour earlier than most of the hotels we stayed at.
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities
Relaxing atmosphere. Spacious room. Very high tech place. Great location for transportation of bus and more importantly -> train station for a mountainous villas & towns.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved this property! Perfect place for a stay-in get-away. Very relaxing and the onsen was AMAZING!
Stayed 2 nights in Nov 2025

10/10 Excellent

HELEN

Stayed 2 nights in Nov 2025

8/10 Good

Rebecca

Liked: Cleanliness, amenities
Fantastic room with all the modern amenities- sauna and onsen were fabulous and they left snacks and drinks. Some amenities were hard to figure out or didn’t work (projector, vending machine, balcony light made it hard to use the telescope). It would have been nice to have staff on site to consult (calling a number can be awkward and feel like too much work).
Stayed 2 nights in Nov 2025

10/10 Excellent

Chung Wai Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is excellent! Has everything and anything you wanted. The room is spacious and has your own onsen and steam room! The hotel is new so everything is spotless! The welcoming drinks and snacks are a nice touch! The only down side is the check in process could be easier!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander

Stayed 2 nights in Nov 2025

10/10 Excellent

Yenmi

Travelled with family
Liked: Cleanliness, property conditions & facilities
It's a very good hotel, we all had very time, and enjoy the facilities in the unit . Very clean and spacious.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities
Amazing place. Just book it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
My room was absolutely stunning. Cleanliness 10/10. Check in was a breeze. The room was so spacious the outdoor patio had a footbath, grass area, bbq and outside table. The room was equipped with absolutely every single thing you needed, it even had a telescope! The best thing was the fully equipped kitchen and the beautiful private onsen with a big window that opens up to the backyard. Privacy is 10/10. It’s also 10 minutes car ride to the Hakone Open Air Museum and a 7/11. 100/10 experience at this place!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ming Hin, Tuen Mun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean and tidy. I like the most is the size of the room and the Onsen.
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property but not close to any restaurant or 7-11 without taking an Uber. Terraces, onsen, shower and full kitchen are lovely. Would be nice to have a screen across the 2nd bedroom for privacy. Also a way to turn off the auto light in the foyer. Provided pajamas are so soft and comfortable!
Stayed 3 nights in Oct 2025

10/10 Excellent

Saif Ali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel, private onsen was amazing. Accessible to bus and train
Stayed 2 nights in Oct 2025

10/10 Excellent

Dubravko

Travelled with family
Liked: Cleanliness, room comfort
Our stay was absolutely wonderful — it truly felt like a home away from home. Everything was exactly as advertised, if not better. The room was impeccably clean and thoughtfully arranged. One of the highlights was the indoor onsen, which offered a serene and private experience with a breathtaking view of the mountains. It was the perfect place to relax and unwind. Highly recommended for anyone looking for comfort, tranquility, and authenticity.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

A

Liked: Cleanliness, room comfort
The kids love the apartment bur check in is a bit complicates as filling out all details including address age, etc took me more than half an hour to fill it out especially with more than 4 people. Luckily we were able to do it inside the room otherwise everyone was so tired to wait for me to finish to fill out the check in procedures. Other than this, everything is excellent. Thank you for the stay.
Stayed 1 night in Sep 2025