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Musashino Bekkan

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Musashino Bekkan

Restaurant
Front of property – evening/night
Public bath
Interior entrance
Luxury Twin Room with Tatami Aria

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
425-1 Miyanoshita, Hakone, Kanagawa, 250-0404
  • Chisuji Falls
    17 min walk
  • Okada Museum of Art
    18 min walk
  • Hakone Open Air Museum
    19 min walk
  • Atsugi Air Base (NJA)
    95 min drive

Room options

View all photos for Japanese Style Premium Room

Japanese Style Premium Room

Japanese Style Premium Room

  • 104 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Standard Room

Japanese Style Standard Room

Japanese Style Standard Room

  • 59 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Deluxe Room (Shared Bathroom)

Japanese Style Deluxe Room (Shared Bathroom)

Japanese Style Deluxe Room (Shared Bathroom)

  • 83 sq m
  • Mountain view
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese Style Superior Room

Japanese Style Superior Room

Japanese Style Superior Room

  • 65 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Luxury Twin Room with Tatami Aria

Luxury Twin Room with Tatami Aria

Luxury Twin Room with Tatami Aria

  • 67 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Luxury Room with Open-Air Bath

Japanese Style Luxury Room with Open-Air Bath

Japanese Style Luxury Room with Open-Air Bath

  • 54 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Standard Twin Room

Japanese Style Standard Twin Room

Japanese Style Standard Twin Room

  • 59 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Deluxe Room

Japanese Style Deluxe Room

Japanese Style Deluxe Room

  • 95 sq m
  • Sleeps 5
  • 5 Twin Futons

Similar properties

Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1193)
The price is €395
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hakone Kowakien TEN-YU

About this property

Musashino Bekkan

Ryokan with free breakfast, near Hakone Kowakien Yunessun
A bar/lounge, massage/treatment rooms, and a meeting room are available at this ryokan. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, a 24-hour front desk, a front-desk safe, and free train station drop-off are onsite.
Musashino Bekkan offers 20 accommodations with private spa tubs and slippers. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, spring water baths, toilets with an electronic bidet, and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

Our customers tell us they can't get enough of the helpful staff at Musashino Bekkan. During your stay, you'll be within walking distance of Hakone Open Air Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front-desk safe and a meeting room
  • Onsite recreation includes hot springs
  • Just a 3-minute drive from Hakone Open Air Museum and a few minutes from Hakone Kowakien Yunessun
  • Free train station pick-up and train station drop-off shuttle service
Musashino Bekkan offers its guests hot springs. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Musashino Bekkan also features spa services and a front-desk safe. A train station pick-up service and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

Guests are served free full breakfast.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a garage
  • Free return train station shuttle

Food and drink

  • Free full breakfast
  • 1 bar

Things to do

  • Hot springs
  • Spa services

Family friendly

  • Fridge

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • A meeting room

Spa

  • 24-hour public bath access
  • Aromatherapy
  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Spring water bath
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • In-room dining only
  • Paper towels
  • Fridge

More

  • Private hot tub
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Musashino Bekkan offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Musashino Bekkan Inn Hakone
Musashino Bekkan Inn
Musashino Bekkan Hakone
Musashino Bekkan
Musashino Bekkan Ryokan
Musashino Bekkan Hakone
Musashino Bekkan Ryokan Hakone

Musashino Bekkan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 301 out of 408 reviews" "
Rating 8 - Good. 73 out of 408 reviews" "
Rating 6 - Okay. 19 out of 408 reviews" "
Rating 4 - Poor. 10 out of 408 reviews" "
Rating 2 - Terrible. 5 out of 408 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a highlight on our Japan trip, quite possibly the best vacation experience I’ve ever had. The property was beautiful and we had the most unique dining experience. I appreciated that Mushashino Bekkan highlighted local cuisine, making it ever more special. The private hot springs were set among breathtaking landscape. It felt like a dream!
Stayed 1 night in Sep 2024

10/10 Excellent

Shuang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay there, the service was exceptional.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

dongryol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Aug 2024

10/10 Excellent

Lester

Liked: Staff & service, property conditions & facilities
A wobderful ryokan. The various onsen were very nice. The food was wonderful. The staff were wonderful. Pickup and drop off at train station was very easy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mina, Saint Hubert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely spectacular ryokan, staff, service, onsen and local cuisine.
Stayed 2 nights in Aug 2024

10/10 Excellent

man yee

Stayed 1 night in Aug 2024

10/10 Excellent

XIAOYU

Stayed 3 nights in Jul 2024

10/10 Excellent

Roshni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this place 10 stars if I could. We had a disastrous experience with another Hakone hotel (see my other review). As a result, we booked this hotel only the night before to get a true Hakone Ryokan experience. we reached this hotel around 11:30 am with our 5-month-old drenched in rain. The owner immediately got out, greeted us, offered tea, and gave us a chance to dry out. She also had the hotel shuttle drop us to Hakone Open Air Museum while she prepared our room. She allowed us to check in early. The hotel is located in a very quiet spot and is very traditionally decorated. The whole hotel floor, including the elevators, was covered in tatami mats. We got a Japanese-style suite with an open private bath that received continuous water from the hot spring. The room had every amenity that you might have needed. The kaiseki dinner and the breakfast were some of the best meals we had in our lives. The property also had a public onsen and three private onsen. The CEO helped us book a private onsen session, which was included in the price. The souvenir shop had food and crafts from local artists. We bought a plum liquor that tasted amazing. The next morning, the CEO helped us to plan our itinerary for the day, helped us to buy the Hakone pass, and dropped us at the bus stop. Easily one of our best hotel experiences and the highlight of our Japan trip.
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, serene, authentic delicious japanese food
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The amazing food (10 courses each meal), wonderful onsens, and outstanding service were all wonderful. We highly recommend Musaahino Bekkan and would definitely come again. One note for other guests - the hotel will pick you up at one of the nearby train stations on the Hakone-Tozan line (Miyanoshita or Kowakidani). Just call their Japanese number and they will happily pick you up - they have a few staff that speak English.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view I ever stayed in a hotel. Biggest room I ever stayed in a hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great quiet getaway! The property and service was impeccable!
Stayed 2 nights in Jun 2024

10/10 Excellent

So Ok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. It is a beautiful well kept onsen ryokan with amazing spacious rooms and facilities. The food was incredible. The staff was also incredible - I had a very tight schedule on my last day to get back to Tokyo and the staff helped me make a morning timeline and they really adhered to it on my behalf which was the most impressive part. My breakfast came a little early and they had the hotel car to take me to the train station all perfectly on time. I think there are some old reviews of this hotel on this website that are outdated. For example I saw reviews saying the staff can't speak English well which is now completely false, both the staff at the front desk and who brought meals to our room spoke very good English . I highly recommend this place and would stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly kind staff who even helped shuttle our suitcases to and from the nearby station. A fantastic experience! 10/10
Stayed 1 night in Jun 2024

10/10 Excellent

Mary Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful. They picked us up at the train station and accommodated some of our dietary needs. The baths are great. We had a great time
Stayed 1 night in Jun 2024

10/10 Excellent

Yoon-Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Resort staff picks you up from the train station and drops you off at the station. As you arrive, check in was quick and easy. The facility is amazing with authentic mood. Food is fantastic and hot spring is private and peaceful.
Stayed 1 night in May 2024

10/10 Excellent

carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wanted to express my gratitude for the outstanding experience I had at your hotel. The staff was extremely friendly, willing to drop you off at any train or bus stop, and the hotel was impeccably clean. I highly recommend staying here and will definitely return the next time I'm in Hakone
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie, Wheaton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with two school-age children. We chose to stay in a traditional room with kaiseki dining. Both kids are very good eaters but even for the adults some of the food was very new. However, everything was carefully prepared and presented beautifully. The staff were very friendly, and several staff members were fluent in English. Still, I would recommend brushing up on your Japanese or using Google Translate for clear communication. Tub times were easy to reserve, but free time tubs often required waiting 15 min to 1 hour. We made the mistake of checking back every 10-15 minutes to see if one particular tub was free. After waiting an hour another guest arrived and took the tub even though they had only been waiting 2 minutes. So, you must stay right there! The location of the hotel is not walkable as the roads are steep with limited space for pedestrians. However, there is a minivan that can drop you off and pick you up from the bus station or nearby train station with ease. So, it’s no problem. Overall, the property was beautiful, clean, and very relaxing, and the staff were all very kind and helpful. Would definitely recommend if you would like an authentic Japanese ryokan and onsen experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I would come back here in a heartbeat. We were blown away with the breaktfast and dinner each day. We were so stuffed and impressed by the presentation. We booked the private baths without any issues and we were lucky that each time it was available for us. The staff was so nice and welcoming. They picked us up from the train station and drove us to the closest bus station on our free day in Hakone, we thought that was very helpful because walking to the station would be impossible.
Stayed 2 nights in May 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and welcoming we didn't want to leave.
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here !! It was quite a trek to get there so definitely not the easiest if your plan is to come and go to explore Hakone. We didnt even end up leaving the facility because it was raining so much but just had a relaxing spa day instead. The private onsens (both in the room and the ones you reserve in 30mins alotments) were amazing. But the game changer was dinner - it was served a few courses at a time to our room directly and one of the best meals we've had in Japan. Everyone who worked there were so kind and treated us like family. Would stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Kevyn

Stayed 1 night in May 2024