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Hotel Indigo Hakone Gora, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Hakone Gora, an IHG Hotel

Down duvets, minibar, in-room safe, individually decorated
Hot springs
Balcony view
Exterior
Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Miyagino Hayakawa Breakwater Cherry Blossoms
    7 min walk
  • Hakone Gora Park
    11 min walk
  • Hakone Museum of Art
    14 min walk
  • Atsugi Air Base (NJA)
    75 min drive

Room options

View all photos for Standard Room, 2 Single Beds (Private Hot Spring)

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds (Private Hot Spring)

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Private Hot Spring)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, individually decorated

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, River View (Private Hot Spring)

Premium Room, 1 King Bed, River View (Private Hot Spring)

Premium Room, 1 King Bed, River View (Private Hot Spring)

  • 49 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring)

  • 38 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring)

  • 77 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hakone Retreat Före

Spa
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (326)
The price is €310
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hakone Retreat Före

About this property

Hotel Indigo Hakone Gora, an IHG Hotel

Clothing optional Hakone hotel in Gora with free parking
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Hotel Indigo Hakone Gora, an IHG Hotel offers 100 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs open between 7:00 AM and 10:00 PM.
Our customers tell us they can't get enough of the breakfast at Hotel Indigo Hakone Gora, an IHG Hotel. During your stay, you're just a quick walk from Miyagino Hayakawa Breakwater Cherry Blossoms. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes hot springs and a 24-hour gym
  • Guests love the restaurant and breakfast
  • 11 minutes by foot from Hakone Gora Park and a 2-minute drive from Hakone Open Air Museum
Hotel Indigo Hakone Gora, an IHG Hotel offers its guests hot springs and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and concierge services are also featured at the luxury Hotel Indigo Hakone Gora, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Riverside Kitchen & Bar - This restaurant serves breakfast, lunch, and dinner.
Riverside Kitchen & Bar - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: JPY 4294 for adults and JPY 2034 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour fitness centre
  • Hot springs

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Spa

  • Hot springs
  • Hot springs open from 7:00 AM to 10:00 PM
  • Hot springs water temperature (Celsius) - 39

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Spring water bath
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4294 for adults and JPY 2034 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that clothing is optional at Hotel Indigo Hakone Gora, an IHG Hotel.
  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora, An Ihg
Hotel Indigo Hakone Gora, an IHG Hotel Hotel
Hotel Indigo Hakone Gora, an IHG Hotel Hakone
Hotel Indigo Hakone Gora, an IHG Hotel Hotel Hakone

Hotel Indigo Hakone Gora, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 456 out of 607 reviews" "
Rating 8 - Good. 106 out of 607 reviews" "
Rating 6 - Okay. 23 out of 607 reviews" "
Rating 4 - Poor. 14 out of 607 reviews" "
Rating 2 - Terrible. 8 out of 607 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel, next to a small water flow that will keep you relaxed while taking a bad in your private onsen. The rooms are outstanding, perfect for relaxing and a good time with your partner. It’s quite a joy. The hotel restaurant can earn some few Micheline stars, the food was delicious with a mix of traditional Japanese and western cuisine. Lastly, the staff was wonderful, incredibly friendly and helpful, from the moment you arrive and to the moment you leave, they make you feel so welcome. Near the hotel there are so many beautiful places to visit, the open air museum is a joy, and the towns around are beautiful. Hakone is also home to exceptional marquetry artists, you’ll find pieces worth displaying in museums. This is a must to visit Hotel if you’re celebrating anniversary, birthdays, or if you feel you need to scape for a weekend and have fun!
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property for those who want a little luxury while staying in the Hakone area. The shuttle from Odawara was so convenient. The staff were very attentive. Having an onsen in the room was amazing. The foot bath with a river view was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful! The room was spacious, clean and nicely decorated. The restaurant had great food and drinks. The entire staff was wonderful—friendly, helpful and considerate.
Stayed 1 night in Aug 2024

10/10 Excellent

Wai Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen hotel is amazing, the room is airy and clean. In-room and public onsens are both nice, staff is polite and free shuttle is on time. However the immediate area around it does not have much to offer.
Stayed 1 night in Aug 2024

6/10 Okay

Vivian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The restaurant dinner is average only. A bit disappointing with the upgraded wagu steak. Also there was a big cockcroach at the pillow in one of the bed at the hotel room. This caused bad experience and couldnt sleep thinking of bugs in the room.
Stayed 1 night in Aug 2024

8/10 Good

Shervin

Liked: Staff & service, property conditions & facilities
Great property. Do not pay though for upgraded views as they are all the same. The views are not anything special. You are surrounded by mountains (beautiful) but the view from rooms is not great. The Onsen is fabulous. Not many dining options outside the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

caleb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff were fantastic. Their shuttle to Odawara and their transport to Gora station were fantastic as there aren’t any side walks to walk there. Fantastic breakfast buffet and dinner and loved the private onsen. The river view looks more industrial than I expected.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ihor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 2 nights in Jul 2024

10/10 Excellent

alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The public onsen was amazing. Breakfast was also great
Stayed 2 nights in Jul 2024

4/10 Poor

Richard

Good for what it is but.....
My wife (Japanese) and I (Japanese fluent America who has ived in Japan for 15 years) checked into this hotel on the basis of the reviews and photos. The best analogy we could come with is the following: this hotel run and operated and largely staffed by and catering to non Japanese is to a comparably priced Hakone onsen experience, as Mozarts Jupiter symphony performed by the New York Philharmonic is to the hotel elevator music version of the same. If you want a family hotel filled with western food (overpriced) and modern kitch with a smattering of Japan style in a very foreign friendly if not unelegant way, this place is a good choice but for no one else. The "hot spring" doesn't appear to be a license onsen (in fact I asked this question after I couldn't find the certificate and the staff either pretended not to understand me or didn't know). Not surprisingly my wife and me by adoption were the only Japanese staying in the hotel we couid see. And thats all OK but the picture and the description and the reviews present a very different picture. Be aware and beware. Looking at it as a Western Hotel - the food was good. Our server Uraura - san at dinner was very pleasant and helpful. The rooms were OK. Figuring out how to turn the lights off will annoy you. The in room hot bath (again onsen?) is OK other than the fact that the kids waiting for the school bus or hanging our at the brightly illuminated 7-11 across the road will have a full view of you....
Stayed 1 night in Jul 2024

10/10 Excellent

Kia, Renton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean/convenient location.
Stayed 1 night in Jul 2024

10/10 Excellent

Sangeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Linh Phuong

Travelled with family and small children
Liked: Property conditions & facilities
The service was outstanding
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeramie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant for dinner in the hotel is excellent, food are delicious. Breakfast option is ok and the staff are bit busier . The in-room onsen is just so so. Hotel is pretty small but overall experience and amenities are good.
Stayed 1 night in Jul 2024

8/10 Good

Qifang, Stonington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. The Spa was very relaxing. Food at their restaurant was delicious. I would stay there again.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
A fantastic hotel and centrally located in the Hakone area near Gora. The facilties, hot springs and service were outstanding. The shuttle service to Gora Station and Odawara Station were an added touch. We stayed 2 nights on our Japan trip but would loved to have stayed a little longer.
Stayed 2 nights in Jun 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is truly amazing. The rooms are beautiful and luxurious. While we had some misunderstandings during our stay the management of the hotel was highly responsive to our concerns and took great care of us. Kudos to the hotel management for their absolutely professional and dedicated support to us. I highly recommend the hotel. It is truly a wonderful place.