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Ajisai Onsen Ryokan

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ajisai Onsen Ryokan

Hot springs
Hot springs
Hot springs
Family Studio (Check in after 12pm)
Hot springs

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Hakone Museum of Art
    8 min walk
  • 旬菜蔵
    6 min walk
  • Hakone Gora Station
    10 min walk
  • Atsugi Air Base (NJA)
    96 min drive

Room options

View all photos for Deluxe Family Suite (Check in after 12pm)

Deluxe Family Suite (Check in after 12pm)

Deluxe Family Suite (Check in after 12pm)

  • 42 sq m
  • Sleeps 12
  • 12 Twin Futons

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

  • 20 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Studio (Check in after 12pm)

Family Studio (Check in after 12pm)

Family Studio (Check in after 12pm)

  • 32 sq m
  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

Similar properties

Room

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1193)
The price is €395
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hakone Kowakien TEN-YU

About this property

Ajisai Onsen Ryokan

Suburban Hakone ryokan in Gora with free parking
This ryokan features a garden, a front-desk safe, and free self parking. WiFi in public areas is free. Other amenities include multilingual staff and a vending machine. Housekeeping is available on request.
Ajisai Onsen Ryokan offers 6 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.
Our customers tell us they can't get enough of the helpful staff at Ajisai Onsen Ryokan. During your stay, you're just a quick walk from Hakone Museum of Art. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available.
  • Free WiFi
  • Free self parking
  • Breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and a vending machine
  • Onsite recreation includes hot springs
  • Just a 4-minute drive from Hakone Kowakien Yunessun and 12 minutes from Lake Ashi
  • Pets welcome for a fee
Ajisai Onsen Ryokan offers its guests hot springs. Public spaces have free WiFi. A vending machine, multilingual staff, and a garden are also featured at Ajisai Onsen Ryokan. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hakone ryokan.

For a fee, guests can enjoy local cuisine breakfast daily from 8:00 AM to 10:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–10:00 AM: JPY 1800 for adults and JPY 1500 for children

Things to do

  • Hot springs
  • Private picnics

Family friendly

  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Japanese garden

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM to midnight
  • Hot springs water temperature (Celsius) - 40
  • Indoor mineral hot springs (onsen)
  • Indoor private onsen (mineral springs) in communal space
  • Outdoor mineral hot springs (onsen)
  • Outdoor private onsen (mineral springs) in communal space
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

More

  • Couples dining
  • Designated smoking areas
  • Genkan (entrance)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Bidet
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Fusuma (room partition)
  • Local maps
  • Safe
  • Slippers
  • Tatami (woven mat floors)
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 1800 for adults and JPY 1500 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 4:00 PM - 11:30 PM
Front desk staff will greet guests on arrival.

We should mention

  • Hot springs access available from 4:00 PM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ajisai Onsen Ryokan Ryokan
Ajisai Onsen Ryokan Hakone
Ajisai Onsen Ryokan Ryokan Hakone

Ajisai Onsen Ryokan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 207 reviews" "
Rating 8 - Good. 44 out of 207 reviews" "
Rating 6 - Okay. 19 out of 207 reviews" "
Rating 4 - Poor. 4 out of 207 reviews" "
Rating 2 - Terrible. 2 out of 207 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Onsen Ryokan
This was an amazing experience. The staff were extremely friendly and helpful. We opted for the stay with the traditional dinner and breakfast and the food was outstanding. We used one of the private onsens in the evening and morning and the experience was great. Please be aware that these are traditional onsens; outside in secluded areas and no bathing suits are allowed.
Stayed 1 night in Aug 2024

4/10 Poor

Shuli

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Amazing place! The staff was so kind and accommodating. They upgraded our room free of charge. The onsens were peaceful and clean. We got the dinner and breakfast and everything was delicious. We had the Japanese breakfast one day and the western breakfast the second. I would recommend getting meals included as the location is a little remote. We had rain a lot of the time we were there so we were glad we didn’t have to go out. 3 of the 4 taxis we used got lost so you might want to follow along with your phone. Be aware they are very strict about the 4pm checkin but we can leave your luggage in the lobby if you arrive early. I would gladly come back here!!
Breakfas Japanese style
Dinner our first night
Dining room
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Ajisai Onsen Ryokan. We wanted to experience a Ryokan on our trip and this one was perfect. The onsens were beautiful and relaxing and the staff very polite and accommodating. They really do try to do a little extra and we appreciated that. I highly recommend a stay here. You will not be disappointed.
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen and service
I have visited this ryokan before in a past trip and had a wonderful stay with family, so I had a chance to come back again with friends. As usual, the staff was very professional and accommodating. The onsen was still the highlight and great as I remembered, and the on-site provided dinner and breakfast was incredibly delicious. Strong recommendation when coming to Hakone.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto, SAN DIEGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a jewel. Quiet and remote. Food is great. Onsens well kept and literally in the middle of the mountain
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
The hotel is small but makes the whole experience more intimate. Nice, super clean, the room was big and comfortable. The staff was great, and the onsen was super nice. And the best part was the dinner. Extraordinary!
Stayed 1 night in Jul 2024

10/10 Excellent

Takuto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and hot springs. Very enjoyable stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricky

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, onsens and service at this place was excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

SAJNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Ajisai Onsen Ryokan was incredible. My family and I had a wonderful time. The staff was very accommodating; they even made food just for us on request at late night. The onsen was clean and relaxing. The experience was enriching, refreshing, and would absolutely go once again. Definitely recommend, look to Ajisai for a great time in Hakone.
Stayed 2 nights in Jul 2024

10/10 Excellent

Richie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Helene

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed the dinner and breakfast. The onsen was not super clean but the facilities in general were. It was hard to get there and back without a cab and calling a cab to leave was a challenge. But overall it was a great experience to try a ryokan!
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful Onsen experience. Very helpful and friendly staff. The food was delicious.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ryokan
Great ryokan experience, probably the best ryokan meals of our trip. The onsen is nice, especially the outdoor one. The location is beautiful. Garret was our host snd he was very accommodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yoke moi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for an inclusive and peaceful onsen, then this is for you! I was traveling through Hakone that allowing both tattoos and mixed genders. When we posted for advice on different travel sites, most people said "you're looking for a unicorn that might not exist, good luck". So when I stumbled across a last minute deal for this ryokan, I wasn't expecting much, even though the reviews and pictures were good. But boy, was I surprised! From the moment we arrived we were blasted by a wave of zen and ease. Our check-in was smooth and the place was very clean and beautiful. We were welcomed with kindness and patience, all of our questions were answered in great English, and we were even upgraded to a free third onsen session (2 evening sessions and 1 morning session). We also decided to get their breakfast add-on and it was worth it. There aren't many restaurants nearby within walking distance and after a long travel day we didn't feel like going anywhere before checking out. Overall, our experience was fantastic! If you're looking for an inclusive private onsen that you can enjoy with your family or significant other, this is it! We can't stop gushing to each other about how perfect our experience was.
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela, Maplewood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience! Good food and nice onset. Google says it is walkable but with suitcases it is better to take cable car up two stations and down a little.
Stayed 1 night in Jun 2024

10/10 Excellent

congling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot springs and friendly staffs. A little hard to be there.
Stayed 2 nights in May 2024

6/10 Okay

jennifer, Glendale

Travelled with family and small children
Liked: Staff & service
Suite for 9 people is too small, room is cramped futons are hard
Stayed 1 night in May 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet place in the mountains with hot springs. Staff was very nice!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Donald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best onsen you can go to.
Stayed 2 nights in May 2024

8/10 Good

adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with private onsen. Taxi exist but area is walkable, catch the right bus when you have luggage
Stayed 1 night in May 2024