Really nice hotel, easy walking distance from the Hakodate train station. In addition to beds, our room had a small side-couch and a desk, and there was enough space for several pieces of luggage. Air conditioning worked well, which was a relief in the current heat wave. The breakfast was great, featured a variety of Hokkaido seafood, as well as the usual Japanese and Western options. We did not use the spa. The front desk people were great, very nice and helpful when we were looking at restaurant and museum options. There was always at least one person who spoke some English.