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The Westin Haikou

5.0 star property

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Photo gallery for The Westin Haikou

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Executive Room, 1 King Bed
Executive Suite, 1 King Bed | Living room
Lobby
Grand Suite, 1 King Bed | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
No. 100 Duhai Road, Longhua District, Haikou, Hainan, 570105
  • Haikou Century Bridge
    ‪2 min walk‬
  • People's Park
    ‪3 min drive‬
  • Haikou Arcade Street
    ‪4 min drive‬
  • Haikou (HAK-Meilan Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 Double Bed

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room

Executive Suite, 1 King Bed

  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, City View

Basic Room, 1 King Bed, City View

Basic Room, 1 King Bed, City View

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Ocean View

  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

  • 47 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room

Executive Suite, 1 King Bed

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Living room

Grand Suite, 1 King Bed

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds, City View

Basic Room, 2 Double Beds, City View

Basic Room, 2 Double Beds, City View

  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View

Room, 2 Double Beds, Bay View

Room, 2 Double Beds, Bay View

  • 47 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

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About this property

The Westin Haikou

Luxury Haikou hotel in Longhua with 3 restaurants
3 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
The Westin Haikou offers 297 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
During your stay at The Westin Haikou, you're just a quick walk from Haikou Century Bridge. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy Asian cuisine with a beachfront location at 知味全日餐厅, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from Haikou Century Bridge and a 3-minute drive from People's Park
The Westin Haikou offers its guests an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 21528 square feet (2000 square meters) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury The Westin Haikou. A complete renovation of The Westin Haikou was completed in December 2021.

This 5-star Haikou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
知味全日餐厅 - This beachfront restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
中国元素中餐厅 - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
扒房 - This beach restaurant serves dinner only. Open daily.
大堂吧 - Onsite lobby lounge. Open daily.
Qba - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • Off-site parking within 328 ft (CNY 5 per stay)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 198 for adults and CNY 99 for children
  • 3 restaurants
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • 知味全日餐厅
  • 中国元素中餐厅
  • 扒房
  • 大堂吧
  • Qba

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (21528 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Massage - deep-tissue
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Handrails in stairwells
  • Transfer shower
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property – December 2021
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Slippers
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Haikou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 345.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Nearby parking fee: CNY 5 per stay (328 ft away)
  • Rollaway bed fee: CNY 345.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Westin Haikou Hotel
The Westin Haikou Haikou
The Westin Haikou Hotel Haikou

The Westin Haikou Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near century park
Great stay at HaiKou Westin. Its near to lots of city flagship attraction by car. Easy to get a taxi from this hotel and its usually a 10min ride. The hotel is by the century bridge and park which makes it a nice place for evening stroll and chillax dinning place are aplenty around. Room is of good size with the amenities as expected of Westin- type hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable time in Haikou
My 4th stay at Westin Haikou. Most enjoyable time there again. Good convenient location, friendly & helpful staff. Many amenities nearby, especially near the promenade at the river side. Will be back soon. Would be nice if there are some plates & cutlery in the room....used to be available previously. Also, maybe time to do some progressive renovation floor by floor to refresh the rooms.
Stayed 5 nights in Jun 2024

2/10 Terrible

Suzy, Fresh Meadows

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed because my room very uncomfortably hot and after several complaints they still couldn’t cool off the room.
Stayed 9 nights in Dec 2023

8/10 Good

Woon Kiat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Always nice to be back at Westin Haikou
Service was excellent. Food was good. Location convenient, not far from city center, surrounding is very green & vibrant at night. All good settings for a wonderful holiday in Haikou. Cons was that room sound insulation is not good enough...sound from the neighboring room & from the lift lobby area could be heard & can be disturbing at night. Air-conditioning temperature control was not functioning well.
Stayed 5 nights in Dec 2023

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok. But the floor is very damp. And I put up a DND sign and the staff went in anyway and cleaned. Not professional.
Stayed 3 nights in Jul 2023

8/10 Good

ELAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Next to many dining places
Stayed 3 nights in Jun 2023

10/10 Excellent

Chung Fai

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Ka Yan Cassandra

Stayed 2 nights in Oct 2023

4/10 Poor

Donald

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
差，有貨不到辦的感覺
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay. Swimming pool is great, customer service is also very good.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Beautiful view from restaurant but don't expect too much on the view of bay view room. Near the places to chill out and you can go there in a short walking distance. Breakfast is okay and really nice to start the day with the wonderful seaview of the restaurant.
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
感覺整體舒適
感覺整體舒適
Stayed 2 nights in May 2023

10/10 Excellent

Chenguang, Upland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best ocean and city view, perfect location. Feel like walking in Chicago