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The Tray Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Tray Hotel

Couples treatment room(s), body treatments, aromatherapy
City view
Nam Cuong Suite | Balcony
Indoor pool
Sauna

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Parking included

Explore the area

Map
47 Lach Tray, Ngo Quyen, Hai Phong
  • Lach Tray Stadium
    5 min walk
  • Hai Phong Opera House
    17 min walk
  • Queen of the Rosary Cathedral
    5 min drive
  • Haiphong (HPH-Cat Bi)
    7 min drive

Room options

View all photos for Nam Cuong Suite

Nam Cuong Suite

Nam Cuong Suite

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

Front of property

Mercure Hai Phong

Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (101)
The price is €67
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Mercure Hai Phong

About this property

The Tray Hotel

Suburban Hai Phong hotel in Ngo Quyen with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Tray Hotel offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy.
During your stay at The Tray Hotel, you're just a quick walk from Lach Tray Stadium. Free WiFi in public areas, free valet parking, and 2 restaurants are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with body treatments, facials, or Thai massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 5 minutes by foot from Lach Tray Stadium and a 3-minute drive from Du Hang Pagoda
  • Airport shuttle service available for a fee
The Tray Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 1184 square feet (110 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the business-friendly The Tray Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Hai Phong hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 285000 for adults and VND 190000 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Fence around the pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1184 square feet of space)
  • Meeting rooms - 2

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laundry detergent
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Tray Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 405000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 285000 for adults and VND 190000 for children
  • Rollaway bed fee: VND 405000.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Nam Cuong Haiphong
Nam Cuong Hotel
Nam Cuong Hotel Haiphong
Nam Cuong Hai Phong Hotel
Nam Cuong Hai Phong
The Tray Hotels
The Tray Hotel Hotel
The Tray Hotel Hai Phong
Nam Cuong Hai Phong Hotel
The Tray Hotel Hotel Hai Phong

The Tray Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Van Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Loc

Stayed 2 nights in May 2024

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024

10/10 Excellent

gwang soon

Stayed 2 nights in Feb 2023

4/10 Poor

Mingoo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not a good service
Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.

8/10 Good

YUKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
酒店設施較舊，房間有點霉味，入住當晚在房間還看到一隻大壁虎，床墊太軟，早餐選擇太少，幸好酒店周邊很多食店
Stayed 1 night in Jun 2019

8/10 Good

Mimi, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
Stayed 2 nights in Jul 2018