Sleep Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn & Suites

Lobby
Interior
Lobby
Indoor pool
Standard Room, 1 King Bed, Non Smoking

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    3 min drive
  • Hagerstown Suns Municipal Stadium
    6 min drive
  • Maryland Theater
    6 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    14 min drive

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Sleep Inn & Suites

Hotel in Hagerstown with free breakfast and a fitness center
An indoor pool, a fitness center, and a spa tub are available at this hotel. Free buffet breakfast and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a business center are onsite.
Sleep Inn & Suites offers 96 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sleep Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Premium Outlets. Free breakfast, free self parking, and an indoor pool are available.
  • Free buffet breakfast offered
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Hagerstown Premium Outlets and 5 minutes from Hagerstown Roundhouse Museum
  • Pets welcome for a fee
Sleep Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business center and a meeting room. Free breakfast is available. Event space at this hotel measures 1163 square feet (108 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Sleep Inn & Suites. Free self parking is available.
Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (1163 square feet)
  • A meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 182 out of 642 reviews" "
Rating 8 - Good. 200 out of 642 reviews" "
Rating 6 - Okay. 111 out of 642 reviews" "
Rating 4 - Poor. 73 out of 642 reviews" "
Rating 2 - Terrible. 76 out of 642 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Stayed 1 night in Aug 2024

2/10 Terrible

Tiffany

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible!! Arrived and the pool and hot tub were not open. Hotel was disgusting, sticky furniture, stains running down the walls, pubic hair on the phone. Staff was incredibly rude when we decided that our children were not staying and we wanted to leave. Refused any refund or compensation. If I could give it a negative review I would!!
Stayed 2 nights in Sep 2024

2/10 Terrible

Mike

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll just say one thing. The room was sticky. I’ll say another thing. Nothing worked. Place is rundown beat up and garbage. I was just passing through and it looked like a decent motel. I know what I’m getting when I pay a low rate. But there’s no reason for it to be disgusting. And this was.
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Babylyn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were only diubles, a queen would have been better. Nothing was plugged in when we arrived to our room which left my husband on his knees under the desk figuring out where to plug stuff in. The pool was closed which was not identified on the website. We specifically chose a hotel with a pool so it would have been nice to know it was closed. We would have chosen another place to stay. Breakfast was ok with plenty of options. The room was clean and the shower was nice. Overall a nice facility.
Stayed 1 night in Sep 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They should have let us known the pool wasent working before check in . That’s not right . Whole reason why we came . Than they had some type poly or dating event here . Didn’t inform anyone anything . Like a heads up would of been nice , I want my $ back
Stayed 1 night in Aug 2024

4/10 Poor

Dusty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool, hot tub , and exercise room closed for remodeling. Website did not tell us that before booking. Bed uncomfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bryana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Quevillon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet vert dirty
Stayed 1 night in Aug 2024

6/10 Okay

Cee

Stayed 1 night in Aug 2024

6/10 Okay

Latesa

Liked: Staff & service
Convenience
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Staff was great 👏 Room smelled like smoke 😔 Toilet seat was about to fall off
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
I like it. It’s convenient for my trips between Western Maryland and the Baltimore-Washington area.
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property and would stay here again. I was unable to dry my hair in my room because the blow dryer was broken.
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Amenities
It was a great place to stay a week would recommend to ky familt and friends
Stayed 6 nights in Jul 2024

4/10 Poor

JANETTE

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I should have paid a little extra to stay at a better hotel. Once we got off of the elevator to get to our room, it smelled like apartments. I chose a non smoking room but I still smelled the cigarette smell that bothered me the entire night.the staff was friendly but overall the place is worn out. It may have been clean but it just looks dirty.
Stayed 1 night in Jul 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always helpful & friendly. Rooms pretty clean. Beds comfy. But, like I always say place could use some updating especially the carpets. Outside of that no issues for us!
Stayed 1 night in Jul 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was great . However Expedia did not tell me the pool has been down a YEAR! I vlame Expedia!!! And hope they compensate somehow!!
Stayed 1 night in Jul 2024

4/10 Poor

Victory

Travelled with family and small children
Very disappointed that the pool and hot were not available. That should be told before booking.
Stayed 1 night in Jul 2024

4/10 Poor

Paul

Disliked: Amenities
Property is in decline. 3rd time I have stayed here in last 6 months and has closed the entire time with the same side. They are just not repairing it. While my room was clean, the toilet paper holder was brake off the wall, the TV remote did not work correctly, the light over the sink did not work and the carpet was torn. Breakfast is good and it was clean.
Stayed 2 nights in Jul 2024