Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Lobby
Indoor pool
Interior
Standard Room, 1 King Bed, Non Smoking
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Pet-friendly

Explore the area

Map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    ‪3 min drive‬
  • Hagerstown Suns Municipal Stadium
    ‪6 min drive‬
  • Maryland Theater
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪14 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Sleep Inn & Suites

Hotel in Hagerstown with free breakfast and a fitness center
An indoor pool, a fitness center, and a hot tub are available at this hotel. Free buffet breakfast and free self parking are also provided. Additionally, WiFi in public areas, coffee/tea in a common area, and a business center are onsite.
Sleep Inn & Suites offers 96 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sleep Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Premium Outlets. Free breakfast, free self parking, and an indoor pool are available.
  • Free buffet breakfast offered
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Hagerstown Premium Outlets and a few minutes from Marty Snook County Park
  • Pets welcome for a fee
Sleep Inn & Suites offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business center and a meeting room. Free breakfast is available. Event space at this hotel measures 1163 square feet (108 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Sleep Inn & Suites. Free self parking is available.
Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (1163 square feet)
  • A meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 185 out of 662 reviews
Rating 8 - Good. 211 out of 662 reviews
Rating 6 - Okay. 114 out of 662 reviews
Rating 4 - Poor. 73 out of 662 reviews
Rating 2 - Terrible. 79 out of 662 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Overall, no issue with the room it was clean. The mattress was comfortable. Nothing was falling apart. It was quiet no smell in the the hallway room smelt OK as well. I would say again.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward, Anderson

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The facility is clean safe convenient pet friendly and affordable. Our go-to stop on the semiannual Boston to Atlanta trip!
Stayed 1 night in Nov 2024

6/10 Okay

Tyler

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Babylyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to everything
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Travelled with family
.
Stayed 1 night in Nov 2024

6/10 Okay

Wendy

Business traveller
This is fine if you are just needing a place to crash for the night and dont spend any awoke time there.
Stayed 2 nights in Nov 2024

10/10 Excellent

terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Liked: Staff & service, amenities
All my room lights didnt work switch br
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was put in a dirty cigarette infested room because I had a dog . I called down to ask for a different room was hung up on I called back and she decided not to answer. I brought my daughter downstairs to have my room changed and was told that not possible I eventually said that I would like a refund. She agreed to change my room for an extra cleaning fee . The new room wasn’t horrible the bed was comfortable and the coffee was good . The pool was also shut down.
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service
Decent for the price but the breakfast menu needs work.
Stayed 1 night in Nov 2024

10/10 Excellent

Emely

Stayed 3 nights in Jul 2024

2/10 Terrible

Sade

Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
The room smelled bad and it was so humid in there and seemed to be like wet or maybe moldy. The shower was small and the sink was outside the bathroom. It was just a mess and I won’t ever book this place again!
Stayed 3 nights in Oct 2024

2/10 Terrible

Brittni

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Got a suit but the bathrooms so small , no bath tub, no separation within rooms Hot tub and pool been down for years
Stayed 1 night in Oct 2024

10/10 Excellent

Hagibh

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean and quiet as well. Great room for surprisingly low rates.
Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was great
Stayed 1 night in Oct 2024

6/10 Okay

Nicole

Liked: Staff & service, room comfort
Sleep inn… yes I did
Very disappointing when we arrived. The entire reason we booked this hotel was for the pool and hot tub. They were closed. Had to pay extra for a room with a bigger bathtub with jacuzzi to suffice. The room was clean, and the bed EXTREMELY comfortable. Breakfast was a nice Continental with bacon, eggs and waffles. Would definitely stay again as long as the pool was open!
Stayed 2 nights in Oct 2024

2/10 Terrible

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lovely staff, terrible property.
We checked in, dropped our bags, and went to dinner. We came back to our room and within 30 seconds of being back in the room, we noticed a roach crawling out from under the tv and across our things. We immediate left and went to a different hotel across town. The front desk staff had been extremely helpful and courteous during the check-in, I didn’t want to convey any distaste to them, so I simply left. The state of the hotel beyond the roaches was acceptable considering the price, but roaches are not acceptable, and the desk staff shouldn’t have to deal with that. Also, the entire property smelled like cigarettes. There should be a disclaimer that the property used to be a smoke friendly property. Very dissatisfied with the property. Very pleased with the staff.
Stayed 1 night in Oct 2024

8/10 Good

Tracey

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was fine considering what I read. We just needed a place to crash during our travel from SC to NH.
Stayed 1 night in Oct 2024

10/10 Excellent

angelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Irene

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did not let me know there was no pool very little hot water TV never really worked ever air conditioning sucked
Stayed 1 night in Sep 2024

6/10 Okay

Latesa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Floors were dirty, bed was broken.
Stayed 2 nights in Sep 2024

4/10 Poor

Tosha

This was so dirty. You could tell they do t wipe the doors down.
Stayed 1 night in Sep 2024

10/10 Excellent

Francis

Stayed 1 night in Aug 2024

2/10 Terrible

Tiffany

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible!! Arrived and the pool and hot tub were not open. Hotel was disgusting, sticky furniture, stains running down the walls, pubic hair on the phone. Staff was incredibly rude when we decided that our children were not staying and we wanted to leave. Refused any refund or compensation. If I could give it a negative review I would!!
Stayed 2 nights in Sep 2024

2/10 Terrible

Mike

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll just say one thing. The room was sticky. I’ll say another thing. Nothing worked. Place is rundown beat up and garbage. I was just passing through and it looked like a decent motel. I know what I’m getting when I pay a low rate. But there’s no reason for it to be disgusting. And this was.
Stayed 1 night in Aug 2024