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Quality Inn & Suites

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
920 Dual Hwy, Hagerstown, MD, 21740
  • Hagerstown Suns Municipal Stadium
    17 min walk
  • Pacific Ocean Buffet
    1 min walk
  • Washington County Transit Center
    2 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    13 min drive

Room options

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Country Inn & Suites by Radisson, Hagerstown, MD

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1052)
The price is €98
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Country Inn & Suites by Radisson, Hagerstown, MD

About this property

Quality Inn & Suites

Art Deco hotel with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a business center and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Quality Inn & Suites offers 73 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Suns Municipal Stadium. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Hagerstown Dog Park and a few minutes from Maryland Theater
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Art Deco Hagerstown hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 308 out of 1000 reviews" "
Rating 8 - Good. 353 out of 1000 reviews" "
Rating 6 - Okay. 195 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
No refrigerator. There is a trail to apartments behind and the drug traffic behind is crazy. No elevator. Stairwell smells like pee. I work night about to get in the shower and get a knock at the door so no thank you and lady knocks again when I open the door (no fully dressed) she opens door all the way to check the locks. What?? Ma’am. Side door to building doesn’t lock. So all the drug traffic has access. But in a bind they are convenient.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

6/10 Okay

Phoebe

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable. Other than that this place needs to shutdown and be completely refurbished. The staff was friendly and accommodating. But, this is really not a good place.
Stayed 1 night in Sep 2024

10/10 Excellent

G

Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

2/10 Terrible

jane

Breakfast was a joke cereal waffles that’s all. No pool no hot tub. The whole place was misrepresented by you. I have never ever been duped. I have dropped you.
Stayed 1 night in Sep 2024

4/10 Poor

Pam

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the staff was hard working and pleasant, the property was worn and threadbare. Everything seemed clean but old. The bathtub and sink didn’t drain well at all. I am glad I had friends with me (next room) or I would have felt uncomfortable in the area. One night was fine but I will not be staying there again.
Stayed 1 night in Sep 2024

6/10 Okay

Desmond

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the rate for a short booking, the bed was clean. The hotel needs to be cleaned, change the stale smell - the whole place smelled old, breakfast was very limited, night staff was unfriendly. To experience fighting guests with noise when we walked in was an instant disappointment - action was needed. Rust around sinks and bathtub. Hotel picture must show clean lawn, clean surrounding, clean nice looking reception.
Stayed 1 night in Sep 2024

8/10 Good

Jeff

Liked: Staff & service
room was decent
Stayed 1 night in Aug 2024

2/10 Terrible

Gina

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could give a minus 10 I would!
Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Lacresia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The property is nowhere near clean and they have roaches the staff is very rude and disrespectful
Stayed 1 night in Aug 2024

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly good for an overnight stay
It was good that everything worked. Things were clean and in working condition. Breakfast was okay too!
Stayed 1 night in Aug 2024

8/10 Good

Lesley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Matt

Liked: Property conditions & facilities
Great Pkace
Stayed 1 night in Apr 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Property conditions & facilities
Beds were very comfortable!!!
Stayed 1 night in Jul 2024

4/10 Poor

Kelly

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Blood spots on bedding. Stained window blinds. Smelled like smoke even though nonsmoking.
Stayed 1 night in Jul 2024

2/10 Terrible

Kiwamu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not family friendly area. Drug dealing in the evening.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Stayed 1 night in May 2024

10/10 Excellent

Cush

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Marilyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the place was dirty and unsafe would not recommend to no one
Stayed 2 nights in Jun 2024