Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Exterior
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking
Free daily buffet breakfast
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
920 Dual Hwy, Hagerstown, MD, 21740
  • Hagerstown Suns Municipal Stadium
    17 min walk
  • Hagerstown Dog Park
    2 min drive
  • Maryland Theater
    2 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    13 min drive

Room options

1 King Bed, Accessible Roll In Shower, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites

Art Deco hotel with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a business center and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Quality Inn & Suites offers 73 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Suns Municipal Stadium. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Hagerstown Dog Park and a few minutes from Maryland Theater
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

This Art Deco Hagerstown hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 324 out of 1020 reviews" "
Rating 8 - Good. 355 out of 1020 reviews" "
Rating 6 - Okay. 197 out of 1020 reviews" "
Rating 4 - Poor. 74 out of 1020 reviews" "
Rating 2 - Terrible. 70 out of 1020 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lacresia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The property is nowhere near clean and they have roaches the staff is very rude and disrespectful
Stayed 1 night in Aug 2024

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly good for an overnight stay
It was good that everything worked. Things were clean and in working condition. Breakfast was okay too!
Stayed 1 night in Aug 2024

8/10 Good

Lesley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Matt

Liked: Property conditions & facilities
Great Pkace
Stayed 1 night in Apr 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Property conditions & facilities
Beds were very comfortable!!!
Stayed 1 night in Jul 2024

4/10 Poor

Kelly

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Blood spots on bedding. Stained window blinds. Smelled like smoke even though nonsmoking.
Stayed 1 night in Jul 2024

2/10 Terrible

Kiwamu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not family friendly area. Drug dealing in the evening.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Stayed 1 night in May 2024

10/10 Excellent

Cush

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Marilyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the place was dirty and unsafe would not recommend to no one
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
AC Was making lot of noise. Breakfast was OK.
Stayed 1 night in Jun 2024

6/10 Okay

Susan, Dayton

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Tracy S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Frank D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly service
Stayed 1 night in May 2024

8/10 Good

teresa j.

Stayed 2 nights in May 2024

2/10 Terrible

WENDELL

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Dirty, condemned rooms, rat traps in hallways.
Stayed 2 nights in May 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for the price that’s for sure. It was a good location for our late one night stay on our way back to break up the drive. The only thing I’d say was wrong was there was no hot water to shower! I had seen that in previous comments of travellers weeks ago and had hoped it would affect us. It wasn’t the end of the world!
Stayed 1 night in May 2024

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if u get there after 9 its hard to fine something to eat
Stayed 1 night in May 2024

10/10 Excellent

Pradip

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in May 2024

8/10 Good

Richard

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in May 2024

4/10 Poor

Ivette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t enjoy my stay
Stayed 1 night in Apr 2024