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Heartland Hotel Haast

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heartland Hotel Haast

View from property
Games room
Mountain view
Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Haast-Jackson Bay Road, Haast, 7886
  • Haast Visitor Centre
    6 min walk
  • Aotearoa Gemstones
    2 min drive
  • Fantail Cafe
    2 min drive
  • Prickly Gorse Cafe
    2 min drive

Room options

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

  • 33 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 33.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 3 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 3 Bedrooms

  • 99 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Family Room, 2 Bedrooms

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms

  • 66 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

About this property

Heartland Hotel Haast

Eco-certified hotel with a coffee shop and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Heartland Hotel Haast offers 52 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Heartland Hotel Haast. During your stay, you're just a quick walk from Haast Visitor Centre. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by foot from Haast Visitor Centre and a 2-minute drive from Aotearoa Gemstones
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

Public spaces have free WiFi. An arcade/game room, tour/ticket assistance, and laundry facilities are also featured at the eco-certified Heartland Hotel Haast. Free self parking is available.

This 3-star Haast hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.
Frontier Café & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:00 AM: NZD 16.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Frontier Café & Bar

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 16.00 per person
  • Credit card charges are subject to a surcharge of NZD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast

Heartland Hotel Haast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 132 out of 554 reviews" "
Rating 8 - Good. 235 out of 554 reviews" "
Rating 6 - Okay. 137 out of 554 reviews" "
Rating 4 - Poor. 38 out of 554 reviews" "
Rating 2 - Terrible. 12 out of 554 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Chevy

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel but everything funvioned. Helpful staff nice dinner and breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Kieron

Travelled with partner
Liked: Cleanliness, staff & service
All good
Stayed 1 night in Jun 2024

6/10 Okay

Les

Travelled with partner
Very tired. Needs an update.
Stayed 1 night in May 2024

4/10 Poor

Ngaire

Generally things felt old. Staff member was slow at reception and helping on one request
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Heartland Hotel was Comfortable
The Heartland Hotel was a good place to stay at after visiting the glaciers on the way to Queenstown. The hotel was comfortable and the restaurant and bar were very convenient on site, although you have to walk outside from your room to get to it. The staff was very friendly. The hotel is older but was still well kept and the room was clean and comfortable. Parking was right outside to room.
Stayed 1 night in Apr 2024

6/10 Okay

Erwin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Darryn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was immaculate but it did have a couple of issues. We had no parking near the room we were allocated so we had to lug all our bags from the carpark around to the room which was quite annoying. Once we got into the room we found out that the whole facility was on central heating so our room was absolutely cooking. The fella on the front desk turned it off for us but said if someone needed it on then we'd pretty much just have to put up with it. The rooms really need to have the ability to be individually controlled
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Apr 2024

6/10 Okay

Lee

Travelled with partner
Disliked: Cleanliness
First hotel room in a long time where there was no fridge in the hotel room. Furniture was dated and marked, there was a smell in the bathroom and we couldn’t turn the heating off. The restaurant saved it, great food. Having stayed at Heartland Queenstown earlier in the week, this Heartland couldn’t be more different.
Stayed 1 night in Apr 2024

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff from the reception to the restaurant were helpful Our TV had no sound and they changed our room.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property. Lots of amenities; pool, snacks, breakfast, free parking.
Stayed 1 night in Apr 2024

8/10 Good

Mandy

Travelled with family
Liked: Staff & service
The motel is in a world heritage site but it really needs renovating. The staff were really friendly, nice and helpful. Lots of fried food in the restaurant. But the location is hard to beat if you are exploring New Zealand’s natural treasures.
Stayed 1 night in Mar 2024

4/10 Poor

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very surprised to find no fridge in the room when we had all our breakfast ingredience with us, have never had this anywhere else . Shudder to think what was stuck to the skirting board under the bench didnt look too good. Howe er the Whitebait fritters were amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Stayed 1 night in Apr 2024

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay in Haast. The price was worth it.
Stayed 1 night in Apr 2024

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness
This property had a smell about it that i didn't like, maybe its age. It was clean and quiet though. Probably wouldn't stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely meal in the restaurant and room was warm on a very cold night. Comfortable bed and good size room
Stayed 1 night in Mar 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very comfortable with good connectivity with Sky tv.
Stayed 1 night in Mar 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Meg

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our one night stay as we travel roundvsouth island.
Stayed 1 night in Mar 2024

8/10 Good

Glynnis

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient.
Stayed 1 night in Mar 2024

10/10 Excellent

ann-marie and john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
No toaster, plates, cutlery or fridge in room. It felt like I was left with no option but to use on site restaurant. This hotel is in a remote area and this lack of usual amenities seems cynical.
Stayed 1 night in Mar 2024