Sea Stars Hotel Ha Long

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sea Stars Hotel Ha Long

Reception
Front of property
Premier Room, Bay View | Bathroom
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Beach/ocean view

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Parking included
  • Spa
  • Room service

Explore the area

Map
Bai Chay, Ha Long, Quang Ninh, 200000
  • Cái Dăm Market
    12 min walk
  • Nhà Hàng Phương Thuỷ Hạ Long
    7 min walk
  • Ga Ha Long Station
    10 min drive
  • Haiphong (HPH-Cat Bi)
    48 min drive

Room options

Superior Room, Lake View

  • 39 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Room, Bay View

  • 39 sq m
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room, Lake View

  • 39 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Premier Room, Bay View

  • 51 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Bay View

  • 39 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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About this property

Sea Stars Hotel Ha Long

Boardwalk/promenade Ha Long hotel in Bai Chay with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a restaurant, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Sea Stars Hotel Ha Long offers 353 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Ha Long hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.
The onsite spa has 3 treatment rooms including rooms for couples. Services include body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

During your stay at Sea Stars Hotel Ha Long, you'll be within walking distance of Cái Dăm Market. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • The restaurant, swim-up bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages, body treatments, or aromatherapy at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a sauna
  • Just a 4-minute drive from Bai Chay Beach and a few minutes from Bai Chay Market
  • Beach shuttle service available for a fee
Sea Stars Hotel Ha Long offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes a conference center. A children's pool, a sauna, and tour/ticket assistance are also featured at the luxury Sea Stars Hotel Ha Long. Free self parking is available.

This 4.5-star Ha Long hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:30 AM.
Sea Stars Hotel Ha Long has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking options include a carport
  • Free off-site parking within 164 ft
  • Beach shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM–9:30 AM
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Outdoor pool
  • Private picnics
  • Sauna

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Pushchair

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (10764 square feet of space)
  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Hardwood flooring in room
  • In-room accessibility
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to December 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sea Stars Hotel Ha Long

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1300000 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 0.10 per person (one-way)
  • Airport shuttle fee per child: VND 0.10 (one-way)
  • Rollaway bed fee: VND 1300000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sea Stars Hotel Ha Long Hotel
Sea Stars Hotel Ha Long Ha Long
Sea Stars Hotel Ha Long Hotel Ha Long

Sea Stars Hotel Ha Long Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

alaa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Cuc

Stayed 4 nights in Jul 2024