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Hermes Cruises

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hermes Cruises

Presidential Suite, 1 King Bed, Private Pool
Lake
Presidential Suite, 1 King Bed, Private Pool
Presidential Suite, 1 King Bed, Private Pool
Minibar, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • Parking available
  • Spa
  • Pool

Explore the area

Map
20 Tuan Chau Harbour, Ha Long, Quang Ninh Province, 200000
  • Tuan Chau Amphitheater
    ‪16 min walk‬
  • Dolphin Club
    ‪3 min drive‬
  • Tuan Chau Beach
    ‪4 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪40 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Private Pool

Presidential Suite, 1 King Bed, Private Pool

Presidential Suite, 1 King Bed, Private Pool

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Triple Room

Junior Triple Room

Junior Triple Room

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Senior Suite, Balcony

Senior Suite, Balcony

Senior Suite, Balcony

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Terrace

Royal Suite, Terrace

Royal Suite, Terrace

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Erina Cruise

Pool
Breakfast included
Spa
Free WiFi
4.4 out of 5, Excellent, (21)
The price is €257
for 1 unit
includes taxes & fees
5 Feb - 6 Feb
Erina Cruise

About this property

Hermes Cruises

Luxury cruise ship with 15 indoor pools and a full-service spa
Along with 15 indoor pools, this cruise ship has a full-service spa and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, 2 bars/lounges, and 2 coffee shops/cafes. Change of towels is available on request.
Hermes Cruises offers 18 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, computer monitors, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

15 indoor swimming pools are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. The spa is open daily.
During at least part of your stay, Hermes Cruises pulls anchor and sets sail. Enjoy features like free breakfast and free WiFi in public areas, plus 15 indoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the outdoor and 15 indoor pools
  • Indulge in a treatment at the full-service spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes fitness classes
  • 12 minutes by foot from Tuan Chau Park and a 2-minute drive from Tuan Chau Amphitheater
As a guest of Hermes Cruises , you'll find 15 indoor swimming pools and an outdoor pool. There's a restaurant on site, along with 2 coffee shops/cafes. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Hermes Cruises . For a fee, parking is available.

Guests are served free buffet breakfast daily from 6:30 AM to 8:00 AM.
Hermes Cruises has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–8:00 AM
  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 15 indoor pools
  • Fitness classes
  • Full-service spa
  • Outdoor pool

Family friendly

  • 15 indoor pools
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • 4G smartphone data speed
  • Chef
  • Children's slippers
  • Computer monitor
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Phone
  • Printer
  • Private indoor hot tub
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Smartphone
  • Smartphone data usage (unlimited)
  • Soundproofing

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability
Late check-in fee: USD 150 for check-in between 12:30 PM and noon

Check-out

Check-out before 9:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - noon
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Guests are required to contact this property by telephone, text message or WhatsApp 72 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night
  • Late check-in fee: USD 150 for check-in between 12:30 PM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 9:00 AM - noon.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Hermes Cruises
Hermes Cruises Cruise
Hermes Cruises Ha Long
Hermes Cruises Cruise Ha Long

Hermes Cruises Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Stayed 1 night in May 2024

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good. If our room can be on the second floor, that’s better. The engine sound was too loud in the first floor.
Stayed 1 night in Apr 2024

8/10 Good

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cruise option for Ha Long Bay! This one was on the pricier side when looking at options, but you definitely get what you pay for here! We saw some of the other cruise options from Expedia docked when we boarded and felt VERY relieved we had chosen Hermes. The staff were lovely and very accommodating! Overall Ha Long Bay is a tourist destination so keep expectations open, it’s definitely not like the incredible pictures in advertisements (trash everywhere!)
Stayed 1 night in Sep 2023