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Presidential Suite, 1 King Bed, Private Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Senior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Triple Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During at least part of your stay, Hermes Cruises weighs anchor and sets sail. Enjoy features like free breakfast and free WiFi in public areas, plus 15 indoor pools.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the outdoor and 15 indoor pools
  • Indulge in a treatment at the full-service spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes fitness classes
  • 12 minutes on foot from Tuan Chau Park and a 2-minute drive from Tuan Chau Amphitheater

Property Features

As a guest of Hermes Cruises , you'll find 15 indoor swimming pools and an outdoor pool. There's a restaurant on site, along with 2 coffee shops/cafes. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Hermes Cruises . For a fee, parking is available.

  • 18 guestrooms or units
  • 2 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Terrace on the roof
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 15
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Ga Ha Long Station (7.9 km / 4.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hermes Cruises offers 18 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a separate bath and shower with a hydromassage showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks, computer monitors and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private indoor hot tub
  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Electric kettle
  • Separate bath and shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Children's slippers
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Computer monitor
  • Printer

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 8:00 AM.

Hermes Cruises has a restaurant on site.

24-hour room service is available.

Nearby Activities

15 indoor swimming pools are on site along with an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms

Hotel Policies

Check-in

  • Check-in time starts at noon

Special check-in instructions:

The front desk is open daily from 9:00 AM - noon. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9:00 AM - noon.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 9:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve access to the public bath facility

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and outdoor lighting in all accommodation.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Front desk opens daily at 9:00 AM
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at noon
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night
  • Late check-in fee: USD 150 for check-in between 12:30 PM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hermes Cruises
  • Hermes Cruises Cruise
  • Hermes Cruises Ha Long
  • Hermes Cruises Cruise Ha Long
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.