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Deluxe Triple Room (FREE Two-way Transfer Service)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Double or Twin Room (FREE Two-way Transfer Service)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite Double Room (FREE Two-way Transfer Service)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room (FREE Two-way Transfer Service)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Single Room (FREE Two-way Transfer Service)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During at least part of your stay, Halong Sapphire Cruise weighs anchor and sets sail. Free WiFi in public areas, a free ferry terminal shuttle and an outdoor pool are available.

  • Free WiFi
  • Enjoy local and international cuisine while dining at Sapphire Bar
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • 12 minutes on foot from Tuan Chau Park and a 2-minute drive from Tuan Chau Amphitheater
  • Free ferry terminal shuttle service

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include meeting rooms and limo/town car service. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Halong Sapphire Cruise. An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Ha Long cruise ship.

  • 21 guestrooms or units
  • Conference rooms
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Ga Ha Long Station (7.9 km / 4.9 mi)
  • Property shuttles: Free ferry terminal shuttle; airport shuttle, train station pick-up, cruise terminal shuttle, theme park shuttle, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Halong Sapphire Cruise offers 21 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to balconies. Beds feature down duvets. Televisions come with digital channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • DVD player
  • Fridge
  • Electric kettle
  • Down blanket
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Fan
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

Sapphire Bar – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the cruise ship include an outdoor pool.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 11:30 AM
  • Check-in time ends at noon
  • Minimum check-in age is: 15

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Cruise registration must be completed 1 day in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiration date for all passengers. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in.

Please be advised that this property is a cruise ship and not a standard hotel.

Embarkation time is 12:15-12:30 at Got Port in Hai Phong. Guests must contact this cruise ship at least 1 day in advance to arrange shuttle bus transfers from Hanoi - Old Quarter to Got Port (VND 115,000 per person, each way). Following the cruise, a shuttle bus will transport guests back to Hanoi.

Halong Sapphire Cruise offers transfers from the cruise terminal, ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 9:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and cash

Safety features at this property include a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Guests must provide a copy of their passport in advance
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1800000 per vehicle (one-way)
  • Self-parking fee: VND 250000 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Halong Sapphire Cruise Ha Long
  • Halong Sapphire Ha Long
  • Halong Sapphire
  • Halong Sapphire Cruise Cruise
  • Halong Sapphire Cruise Ha Long
  • Halong Sapphire Cruise Cruise Ha Long

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.