Golden Gem Tuan Chau Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Gem Tuan Chau Hotel

View from property
Property entrance
Reception
In-room safe, desk, blackout curtains, soundproofing
Aerial view

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
27-28 Block A, South Side Tuan Chau, Tourist Wharf, Ha Long, Quang Ninh, 10000
  • Tuan Chau Beach
    4 min walk
  • Dolphin Club
    9 min walk
  • Tuan Chau Amphitheater
    13 min walk
  • Haiphong (HPH-Cat Bi)
    44 min drive

Room options

Executive Room

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Golden Gem Tuan Chau Hotel

Bayside hotel with a 24-hour front desk and a restaurant
A restaurant, dry cleaning, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance, and a TV in a common area are onsite.
Golden Gem Tuan Chau Hotel offers 36 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Golden Gem Tuan Chau Hotel, you're just a quick walk from Tuan Chau Beach. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 4-minute walk from Tuan Chau Beach and 13 minutes by foot from Tuan Chau Amphitheater
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Golden Gem Tuan Chau Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ha Long hotel.

Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Bike rentals
  • Fishing

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Free beach cabanas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: VND 200000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: VND 200000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Golden Gem Tuan Chau Hotel Halong
Golden Gem Tuan Chau Halong
Golden Gem Tuan Chau Hotel Ha Long
Golden Gem Tuan Chau Ha Long
Golden Gem Tuan Chau
Hotel Golden Gem Tuan Chau Hotel Ha Long
Ha Long Golden Gem Tuan Chau Hotel Hotel
Hotel Golden Gem Tuan Chau Hotel
Golden Gem Tuan Chau Ha Long
Golden Gem Tuan Chau
Golden Gem Tuan Chau Hotel Hotel
Golden Gem Tuan Chau Hotel Ha Long
Golden Gem Tuan Chau Hotel Hotel Ha Long

Golden Gem Tuan Chau Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

8.6/10

Cleanliness

3.4/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Gent Moo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Golden Gem Hotel. Ha long . Tuan Chau Island.
It's cheap businesses attitude. Unfriendly, unhelpful, doesnt feel welcoming as a hotel guest , and unprofessional. The hotel can't even give you a free bottle of mineral water in your hotel room. No toilet paper etc..They will charge you every penny they could. What a cheap businesses model..

8/10 Good

Stephannie

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is new. There were not many other guests. The area is under renovation. It’s fine for a one night stay before your ha long cruise. The hotel itself is good with spacious rooms.

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
チェックイン時にスタッフはスマホでゲームをしながらのチェックインでパスポートも確認をするまで提示する必要がなかった 24時間在中となっているがスタッフほとんど見かけず、誰でも入れる自動ドアになっておりセキュリティに問題があった 英語が通じるスタッフは1人のみでいついるのかも不確かでスタッフガチャ状態、コミュニケーションに問題がある施設 ツアーや観光の情報など当然なく、Wi-fiはスタッフも原因不明でよく途切れる 周りは寂れたホテル街のような感じでコンビニは徒歩10分圏内に一つだけ 部屋は綺麗だが扉が閉まらなかったり、アメニティが空っぽだったり居抜きで買った後修理をしていないような状態 1泊1000円程であれば泊まる価値はあるのかもしれない
Stayed 2 nights in Aug 2019