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Ocean Suite Triple

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Essence Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite Cabin

Bed Count 2 King Beds Maximum Occupancy 4 Max

Oceania Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During at least part of your stay, Grand Pioneers Halong Bay Cruise weighs anchor and sets sail. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.

  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a steam room
  • 11 minutes on foot from Tuan Chau Beach and a 3-minute drive from Tuan Chau Amphitheater

About the Grand Pioneers Halong Bay Cruise

Location Ngoc Chau street, Ha Long, Quang Ninh 200000

Property Features

Grand Pioneers Halong Bay Cruise offers its guests an outdoor pool, a steam room, and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Spa services, barbecue grills, and tour/ticket assistance are also featured at the luxury Grand Pioneers Halong Bay Cruise. The cruise ship can provide concierge services and wedding services. Parking is available for a fee.

  • 56 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Lift

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Grand Pioneers Halong Bay Cruise offers 56 air-conditioned accommodations with fireplaces and minibars. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, printers and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Fireplace
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Printer

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the cruise ship include an outdoor pool, a steam room and a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, Thai massages and facials.

  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 11:00 AM
  • Check-in time ends at noon
  • Minimum check-in age is: 15

Special check-in instructions:

The front desk is open daily from 8:00 AM - noon. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.

If you are planning to arrive after 8:00 AM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - noon.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 9:30 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Grand Pioneers Halong Bay Cruise

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • UnionPay
  • Front desk opens daily at 6:00 AM
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 10:00 PM
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: VND 250000 per day
  • Late check-in fee: VND 3500000 for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pioneers Halong Cruise Ha Long
  • Essence Grand Halong Bay Cruise
  • Essence Grand Halong Bay Cruises
  • Grand Pioneers Halong Bay Cruise Cruise
  • Grand Pioneers Halong Bay Cruise Ha Long
  • Grand Pioneers Halong Bay Cruise Cruise Ha Long

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.