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Emeraude Classic Cruises

4.0 star property

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December 2024
January 2025

Photo gallery for Emeraude Classic Cruises

Deluxe Double or Twin - 3 Days 2 Nights | Exterior
Interior
1 bedroom, in-room safe, desk, soundproofing
Aerial view
Interior entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
No.18 Tuan Chau International Marina, Ha Long, Quang Ninh
  • Tuan Chau Beach
    19 min walk
  • Phó Hoc
    11 min walk
  • Ga Ha Long Station
    17 min drive
  • Haiphong (HPH-Cat Bi)
    44 min drive

Room options

View all photos for Suite Double - 2 Days 1 Night

1 bedroom, in-room safe, desk, soundproofing

Suite Double - 2 Days 1 Night

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Sea View - 2 Days 1 Night

1 bedroom, in-room safe, desk, soundproofing

Superior Sea View - 2 Days 1 Night

  • 14 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double or Twin - 2 Days 1 Night

1 bedroom, in-room safe, desk, soundproofing

Deluxe Double or Twin - 2 Days 1 Night

  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Aerial view

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Pool
Breakfast included
Spa
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4.8 out of 5, Exceptional, (9)
The price is €376
for 1 night
includes taxes & fees
6 Jan - 7 Jan
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About this property

Emeraude Classic Cruises

Beachfront, with spa services
At Emeraude Classic Cruises, hit the beach, dine onsite at Onsite venue, or enjoy a drink at one of the cruise ship's 2 bars/lounges.
Emeraude Classic Cruises offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. This Ha Long cruise ship provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
During at least part of your stay, Emeraude Classic Cruises pulls anchor and sets sail – see Special Check-in Instructions for more details. You'll find features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast offered
  • Free WiFi
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, and 2 bars/lounges
  • Services include free supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a playground and kayaking
  • Just a 3-minute drive from Tuan Chau Amphitheater and a few minutes from Tuan Chau Park
  • Local-area shuttle service available for a fee
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and spa services are also featured at the family-friendly Emeraude Classic Cruises.

This 4-star Ha Long cruise ship is smoke free.

Guests are served free buffet breakfast.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • Cycling
  • Fishing
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Spa services

Family friendly

  • Free supervised childcare
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • In-room massage
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

The front desk is open daily from noon - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter or at Hanoi Opera House, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 7:45 AM and 8 AM, at USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Emeraude Classic Cruises

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 115.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 115.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from noon - 11:00 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Emeraude Classic
Emeraude Classic Cruises
Emeraude Classic Cruises Halong
Emeraude Classic Cruises Hotel
Emeraude Classic Cruises Hotel Halong
Emeraude Cruises
Emeraude Classic Cruises Boat Halong
Emeraude Classic Cruises Ha Long
Cruise Emeraude Classic Cruises Ha Long
Ha Long Emeraude Classic Cruises Cruise
Emeraude Classic Cruises Boat Ha Long
Emeraude Classic Cruises Boat
Cruise Emeraude Classic Cruises
Emeraude Classic Cruises Cruise
Emeraude Classic Cruises Ha Long
Emeraude Classic Cruises Cruise Ha Long

Emeraude Classic Cruises Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 32 reviews" "
Rating 8 - Good. 13 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kirsten, Boston, MA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome. Well worth the trip and money. Would definitely go back again.
Stayed 1 night in Oct 2019

10/10 Excellent

HOAY WAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emanuelle cruise
The cruise was comfortable and relaxed the activities were enjoyable and relaxed we were upgraded to the Captains suite which was a surprise. Although cooler than normal it was very enjoyable European and Canadian passengers made for an interesting experience. Halong Bay is being spoilt through over visitation so see it before it gets ruined
Stayed 1 night in Mar 2019

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Not my first time on Emeraude, but the quality drop recently. Not sure what has changed. The food quality especially has been very basic compare to before
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!!!!!!!!
We loved it all, wonderful staff, happy people, great food and all of the above. Definitely recommend. Amazing service.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 2 day trip
Very nice design of boat, spacious and modern but looking traditional at the same time. Food on board is very good and the staff are very friendly and helpful.
Stayed 1 night in Nov 2017

10/10 Excellent

Gary, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely charming and attentive. The Emeraude is older with some of the quirks one would expect and hopefully enjoy, but an absolute delight. The scenery is spectacular and this was the perfect way to enjoy it. We would definitely book again.

8/10 Good

Steven, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay..
It was a great overnight stay and activities were good. However, may I recommend a better map for your office as it is very hard to find even for our local driver.

6/10 Okay

olivier schuber, r

Liked: Cleanliness, staff & service
Disliked: Room comfort
Too pricy for the offer
Worst bed ever! It doesn't matter if they offer a pillow menu when the mattress is awful !! Staff was nice but no one notices te next step and the written itinerary didn't match the real one , maybe we passe by places worth of taking photo but no one warned the passengers . The menu is limited and the beverage prices ridiculous compared to the rest of the country including 5 star hotels ... The boat is nice but they even charge 18 dollars for a 60 minutes in a kayak belonging to the boat , of course no one rented one. I saw other boats nearby and some even had jacuzzis and I could bet the price difference shouldn't be much so if you are planning a trip to ha long bay choose well for this boat only relies on its "French"reputation

10/10 Excellent

Jacky and Judie

Liked: Cleanliness, staff & service, room comfort
Wonderful. Fun. Comfortable. Cruise Ha Long Bay Vietnam
The best. Shuttle turned out to be private van for us 2. AC and only 3 hrs. Coffee shop awaited us and a market place with "cheap" backpack-bought 3 for total of $35. Cruise was great calm seas. Boating for 1 hr was included and we loved it. Food good and plenty w reception. Our room was upgraded. Super nice. Ship shower.

6/10 Okay

Mike, Denver

Liked: Cleanliness, room comfort
Great Way to Tour Halong
Would definitely recommend this as a high-end cruise of Halong. Nice boat, good air conditioning.

6/10 Okay

John S, Australia

Liked: Cleanliness, staff & service
Cruise Ha Long Bay. French owned cruise ship.
French owned cruise ship up to 60 passengers. Ship is about 16 years old (as of April 2014) and has had cabins recently refurbished but cabin showers old style marine/yacht and should be modernised to at least mobile home standards. Cabin layout tight and bed arrangements need to be reviewed as cluttered and tight. Overall good time plenty of open and undercover areas. One night 2 day programme is short and 2 night programme needs revamping as you repeat 1 night voyage or need to transfer to another ship. Staff pleasant and friendly especially if you are polite to them and attempt to speak Vietnamese. Only real draw back is all drinks are very costly. Other cruises are said to be generally not as good.

2/10 Terrible

Omar Perez, San Diego

Disliked: Room comfort
Halong Bay Experience
Well we had reservations for Emeraude, confirmed through hotels.com and received confirmation 4 days prior to departure. Upon arriving at the Hanoi office for Emeraude, they had no record of the confirmation. They were also completely booked and given we only had that 1 night in our schedule, they were able to book us on the Pelican cruise instead. We were required to pay for the additional transport fee there. The Pelican was ok, however it was not the deluxe room paid for on the Emeraude. 9 out of 10 times, we have had successful bookings, however this was the first time it did not go smoothly.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Emeraude Classic Cruises in Halong Bay
Bad : The staff on the crisue is not friendly . Disappointed to pay for so much money & got a average service only. The second day at 9:30 am already returned to the harbour & not around 11:00 am as other cruises. Good : The food is O.K. for the buffet . Quite a lot of relaxing sundeck chairs / sofa .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Glad we chose this cruise over others, as it included various stops and activities during the 22 hours we were on board (kayaking, visit to a cave, squid fishing) Very well organized. Made for a spectacular Christmas day!

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. I had a great time. It’s too bad that if you do the 2nights/3days, some activities are the same every day. Only 500ml of bottle water per day given, which is not enough per day. Otherwise have to pay for the drinks.
Stayed 2 nights in Jun 2019

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baie d'Halong
Très beau bateau. Personnel agréable et serviable. Repas
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

pierre, narbonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ça a été une super expérience.Le deuxième jours nous a marqué car nous étions que deux personnes sur un bateau avec 5 hommes d'équipage pour nous servir.Nous avons fait le tour de la baie à petite allure dans le calme et à l'écoute de la nature.Vers midi nous nous sommes arrêtés dans une petite baie et on nous a servi un repas digne d'un super restaurant.Merci encore au guide ensuite retour sur l'Emeraude Cruise où le soir la responsable du staff nous invite à manger dans le carré du capitaine avec le plat servi à table qui m'a rappelé mon premier métier dans la marine marchande.Et le dernier jour de retour au port le capitaine m'a laissé un instant la barre que du bonheur.Vraiment merci encore à tout le staff de l'Emeraude Cruise.
Stayed 2 nights in Mar 2018

6/10 Okay

MINJU

전반적으로 평이했어요.. 그냥 쏘쏘
Stayed 1 night in Oct 2017

8/10 Good

ＪＯ, Ｏｋｉｎａｗａ　Ｊａｐａｎ

Liked: Staff & service, property conditions & facilities
コンパクトなワンナイトクルーズ船
アッパーデッキも使いやすくとても走りのいい船であった。乗船人数も適当で過ごしやすく感じた。食事ビュッフェも使いやすく、移動でのテンダーボートも乗りやすい。

10/10 Excellent

Donghyun, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
하롱베이 크루즈는 무조건 에메로드!!
예약하자마자 크루즈 담당자로부터 이메일 연락이 옵니다. 크루즈 여행 전날 직접 찾아와서 pick up과 drop off 서비스에 관련 된 사전미팅을 진행했고, 숙박하는 내내 에메로드 담당자가 친절하게 하롱베이 관광을 시켜 줍니다. 1박2일 프로그램도 잘 짜여져있고, 매우 만족했습니다.