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Crown Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Hotel

Exterior
View from property
Games room
Reception
View from property

Reviews

5.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
East Hung Thang Road, Bai Chay, Ha Long, Quang Ninh Province
  • Cái Dăm Market
    2 min walk
  • Ha Long Night Market
    9 min walk
  • Sun Square
    3 min drive
  • Haiphong (HPH-Cat Bi)
    41 min drive

About this property

Crown Hotel

Ha Long hotel in Bai Chay with free breakfast and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Crown Hotel offers 72 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Crown Hotel, you're just a quick walk from Cái Dăm Market. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Cái Dăm Market and 9 minutes by foot from Ha Long Night Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, tour/ticket assistance, and concierge services are also featured at the business-friendly Crown Hotel. Free self parking is available.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 12

Check-out

Check-out before noon

Renovations and closures

This property will be closed from February 1 2024 to December 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Pets

  • Pets and service animals are not allowed at Crown Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 220000 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 220000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crown Hotel Halong
Crown Hotel Ha Long
Crown Ha Long
Hotel Crown Hotel Ha Long
Ha Long Crown Hotel Hotel
Crown
Hotel Crown Hotel
Crown Hotel Hotel
Crown Hotel Ha Long
Crown Hotel Hotel Ha Long

Crown Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 5 out of 14 reviews" "
Rating 4 - Poor. 4 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

6.6/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Giang

Disliked: Cleanliness
Stayed 1 night in Aug 2018

2/10 Terrible

Doctor Ryan, Eau Claire, WI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from airport. No English
I booked for this hotel and tried to cancel it through Expedia. Expedia tried to call the hotel but no one spoke English. We attempted to do this several times. They were unable to get an approval, so i could not get a refund. It takes like 2 hours to get to the airport from here. What a joke! Don't even bother booking here.

4/10 Poor

Patinya

Disliked: Staff & service
it's quite far from the city, staffs don't have a good English, not good service but room is clean!!!Overall I'd not recommend to foreigners.

6/10 Okay

Gary , m

Liked: Cleanliness, staff & service
Close to nowhere
The hotel is good value for those on a budget butthey do not cater for Westerners at breakfast time with cold fried rice or very o I ly fried eggs the best option. Do NOT rely on anyone to pass on any information like delayed or cancelation of bus to Hanoi. Overall it was a very frustating experience.

4/10 Poor

Jung Woo, Hanoi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, but very old building...

6/10 Okay

CHINGSHAN

地址模糊不清，沒有門牌號碼，連當地司機都找不到，電話打了也是錯誤的。

8/10 Good

연두아빠, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋음
가성비 좋음 조식있어 좋았음 가까이에 재래시장있고 식당있어 좋은위치

8/10 Good

Thanh vu, ho chi minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rât hai long
cảm thấy thaoi mái

6/10 Okay

Silvia, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel de la zona, relación calidad-precio
El manager del hotel nos ayudó en todo y sabe hablar inglés (muy importante en Vietnam!!!). El hotel está muy limpio, aunque la zona da un poco de yuyu...

6/10 Okay

SIQI, Hongkong

Disliked: Property conditions & facilities
房間冷氣涼快，但大堂沒有冷氣有點兒熱，前臺英文欠佳，其他都沒有問題，自助餐滿意

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
in die Jahre gekommenes Hotel
Hier hatten wir den unfreundlichsten Empfang überhaupt! Gäste schienen hier absolut lästig zu sein! Englisch wurde so gut wie nicht verstanden, geschweige denn gesprochen! Der kaputte Safe wurde erst nach energischem Nachhaken ausgetauscht. Sonst war das Zimmer in Ordnung. Anderntags war die andere Frau an der Rezeption - wenn auch mit geringen Englischkenntnissen - zumindest sehr freundlich. Das Frühstückspersonal zeigte sich hingegen extrem desinteressiert und unfreundlich. Auch das Frühstück war nicht besonders gut! Ein großer Lichtblick war allerdings der Salesmanager.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
가격 대비 괜찮은 호텔
가격 대비 괜찮은 호텔이었다. 3성 호텔인만큼 불필요한 화려함 없이 깔끔하고 깨끗한 방이었다. 따뜻한 물도 잘 나왔다. 조식은 알차진 않았지만 먹을만 했다. 다만 늦게 체크인을 하니 영어를 하는 직원이 없었다. 택시를 타고 갔는데 주소와 이름을 보여줬음에도 불구하고 잘 찾지 못했다. 호텔이 큰길 바로 옆에 있음에도 불구하고 말이다.

10/10 Excellent

나민수, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
꽤 괜찮은 호텔
그다지 나무랄것도 없고 조식은 부페가 아닌주문형식으로 했는데 볶음 국수가 맛있더라고요