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Family Connecting Private Balcony & Jacuzzi

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Alisa Vip Suite Private Balcony & Jacuzzi - For 3

Bed Count 1 King Bed Maximum Occupancy 3 Max

Alisa Vip Suite Private Balcony & Jacuzzi

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite Ocean View (Double/Twin)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Senior Triple Suite Private Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Senior Suite Private Balcony & Jacuzzi (Double/Twin)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During at least part of your stay, Alisa Premier Cruise weighs anchor and sets sail. Free breakfast, free WiFi in public areas and a full-service spa are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to deep-tissue massages or mud baths at Alisa Premier Cruise Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes yoga classes and fitness classes
  • Just a 2-minute drive from Tuan Chau Amphitheater and a few minutes from Tuan Chau Park
  • Airport and local-area shuttle service available for a fee

Property Features

Alisa Premier Cruise offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business centre, a meeting room, and limo/town car service are available. Event space at this cruise ship measures 538 square feet (50 square metres) and includes conference space. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Alisa Premier Cruise. An area shuttle within 180 kilometres and an airport shuttle (available 24 hours) are available for a fee. Smoking is allowed in designated areas at this 5-star Ha Long cruise ship.

  • 23 guestrooms or units
  • 4 levels
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle and area shuttle within 180 kilometres available for a surcharge

Room Amenities

Alisa Premier Cruise offers 23 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate sitting areas and includes desks. A pillow menu is available. Smart televisions come with digital channels and first-run films. Bathrooms include a shower, dressing gowns, slippers and bidets. This Ha Long cruise ship provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • First-run films
  • DVD player
  • Coffee maker
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 8:30 AM.

Alisa Premier Cruise has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the cruise ship's full-service spa, Alisa Premier Cruise Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a mud bath. The spa is open daily.

  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 11 AM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Alisa Premier Cruise offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 840000
  • Gala Dinner on 24 January per adult: VND 840000
  • Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 2200000 per vehicle
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alisa Premier Cruise Halong
  • Alisa Premier Halong
  • Alisa Premier Cruise Ha Long
  • Alisa Premier Ha Long
  • Cruise Alisa Premier Cruise Ha Long
  • Ha Long Alisa Premier Cruise Cruise
  • Alisa Premier
  • Cruise Alisa Premier Cruise
  • Alisa Premier Cruise Cruise
  • Alisa Premier Cruise Ha Long
  • Alisa Premier Cruise Cruise Ha Long

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the cruise ship before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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