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Junior Suite, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Alisa Vip Suite Private Balcony & Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Single Ocean Views

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Senior Triple Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Alisa Vip Suite Private Balcony & Jacuzzi - For 3

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During at least part of your stay, Alisa Luxury Cruise weighs anchor and sets sail. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Treat yourself to Swedish massages at Alisa Massage
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes fitness classes and yoga classes
  • 13 minutes on foot from Tuan Chau Park and a 2-minute drive from Tuan Chau Amphitheater
  • Airport and local-area shuttle service available for a fee

Property Features

Alisa Luxury Cruise offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this cruise ship measures 538 square feet (50 square metres) and includes conference space. A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Alisa Luxury Cruise. An area shuttle within 180 kilometres and an airport shuttle (available 24 hours) are available for a fee. Smoking is allowed in designated areas at this 5-star Ha Long cruise ship.

  • 22 guestrooms or units
  • 4 levels
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2017
  • Karaoke
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Fridge in a common area
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Ga Ha Long Station (7.8 km / 4.9 mi)
  • Property shuttles: Airport shuttle and area shuttle within 180 kilometres available for a surcharge

Room Amenities

Alisa Luxury Cruise offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features Hot tubs and fireplaces. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Smart televisions come with digital channels and DVD players. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and designer toiletries. This Ha Long cruise ship provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Private hot tub
  • Fireplace
  • Select Comfort beds
  • Deep-soaking bath
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • DVD player
  • Fridge
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Alisa Luxury Cruise has a restaurant on site.

Late-night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Kayaking nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Alisa Massage has 1 treatment room. Services include Swedish massages and Thai massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Swedish massage
  • Number of treatment rooms 1
  • Minimum age to access spa is 18
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 11:00 AM
  • Check-in time ends at 11:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.

Alisa Luxury Cruise offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and window guards in all accommodation.

  • Noise-free rooms not guaranteed
  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is not cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per adult: VND 840000
  • Christmas Day (25 December) Gala Dinner per child: VND 840000 (up to 10 years old)
  • Gala Dinner on 24 January per adult: VND 840000
  • Gala Dinner on 24 January per child: VND 840000 (up to 10 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 2200000 per vehicle (one-way)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alisa Cruise Halong
  • Alisa Cruise Ha Long
  • Alisa Ha Long
  • Cruise Alisa Cruise Ha Long
  • Ha Long Alisa Cruise Cruise
  • Cruise Alisa Cruise
  • Alisa
  • Alisa Cruise
  • Alisa Luxury Cruise Cruise
  • Alisa Luxury Cruise Ha Long
  • Alisa Luxury Cruise Cruise Ha Long

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the cruise ship before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.